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Get an overview of this hotel
5-star Carcassonne hotel with bar/lounge

Popular property highlights

Pets allowed
Indoor pool
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in the heart of Carcassonne, this luxury hotel is within a 10-minute walk of Pont-Neuf de Carcassonne and Place Carnot. St. Vincent Church and Parc du Père Noël are also within 15 minutes. Carcassonne Station is 12 minutes by foot.

Hotel Features

Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms.

Room Amenities

All 88 soundproofed rooms feature free WiFi and minibars. TVs, room service, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

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DoubleTree by Hilton Carcassonne, France

2 Rue des Calquières, Carcassonne, 11000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12 for children (approximately)
  • Nearby parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

Service animals are exempt from fees/restrictions

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Up to 75 lbs

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Hotel Names

  • DoubleTree Hilton Carcassonne France Hotel
  • DoubleTree Hilton France Hotel
  • DoubleTree Hilton Carcassonne France
  • DoubleTree Hilton France
  • DoubleTree by Hilton Carcassonne France
  • DoubleTree by Hilton Carcassonne France
  • DoubleTree by Hilton Carcassonne, France Hotel
  • DoubleTree by Hilton Carcassonne, France Carcassonne
  • DoubleTree by Hilton Carcassonne, France Hotel Carcassonne

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Property Features

In addition to a full-service spa, DoubleTree by Hilton Carcassonne, France features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. A total renovation of this property was completed in 2018.

DoubleTree by Hilton Carcassonne, France is a smoke-free property.

  • Spa services on site
  • Terrace
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Concierge services
  • Full-service spa
  • Snack bar/deli
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 88
  • Number of floors - 3
  • Smoke-free property
  • Garden
  • Multilingual staff
  • 24-hour pool access
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

DoubleTree by Hilton Carcassonne, France offers 88 air-conditioned accommodations with minibars and laptop-compatible safes. This Carcassonne hotel provides complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Cribs/infant beds (surcharge) are also available.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Bathtub only
  • In-room safe (laptop compatible)
  • Free WiFi
  • Cribs/infant beds (surcharge)
  • Towels provided
  • Linens provided
  • No housekeeping

Internet

Available in all rooms: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Room service (during limited hours) is available.

Spa Services

Elio Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

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