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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Lobby
Restaurant
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
$252
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪2 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬
  • Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.6 out of 10
Good
(43 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View Two Bedroom Suite

8.6 out of 10
Excellent
(11 reviews)
  • 760 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 2 Bedrooms

7.6 out of 10
Good
(15 reviews)
  • 760 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

4-star Canmore hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grande Rockies Resort - Bellstar Hotels & Resorts provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and ski storage. Onsite self parking is complimentary.

Grande Rockies Resort - Bellstar Hotels & Resorts is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 29.13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 30 per person
  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 317 out of 1008 reviews
Rating 8 - Good. 297 out of 1008 reviews
Rating 6 - Okay. 193 out of 1008 reviews
Rating 4 - Poor. 117 out of 1008 reviews
Rating 2 - Terrible. 84 out of 1008 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Asif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

6/10 Okay

Melissa-Jane

Traveled with family
Disliked: Staff & service, property conditions & facilities
The appeal was the water slide and pool, but there is a public pool that has even more just down the road! The hotel is a secondary provider (owner?) and there is a lot of confusion and weirdness. There was construction happening and it's a bit run down elsewhere, especially for the price - the value just wasn't there. It was 'fine'.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Christian and Julie, Redwood Meadows

Traveled with partner
Very nice grounds, clean.
Stayed 1 night in May 2025

4/10 Poor

Geraldine

Disliked: Cleanliness
Far too expensive for a very mediocre room - basic but clean. All necessary amenities were there. Quite disappointing as it felt very different to the main building. i would not stay there or recommend it. Family members paid similar rates and had beautiful rooms/ townhiuses and condos.
Stayed 2 nights in May 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Lukas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a bunch of mold in it. In the corners of the bathroom and literally dripping pink mold from the ceiling when we showered. Asked about moving rooms, was denied. Requested a refund after the fact, denied. Would not recommend.
Stayed 2 nights in May 2025

6/10 Okay

Gerard

Traveled with family
Disliked: Staff & service
Location of covered parking was quite confusing. Some receptionists needs to learn how to be polite & be trained with proper customer service. The male receptionist who attended to us upon checking out was very nice & helpful. Unfortunately, i was not able to catch his name, but kudos to him!
Stayed 2 nights in May 2025

8/10 Good

Allison

Stayed 1 night in May 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff was friendly and helpful but only one staff member at front desk and she was always busy. They could use a second staff person there. Would also prefer check in at 3 and check out at 11 which is more standard.
Stayed 1 night in May 2025

4/10 Poor

Nadia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is not friendly, the pool area is cramped and dirty, rooms in annex building need renovations and check in and check out times are inconvenient being 5pm and 10am.
Stayed 1 night in May 2025

6/10 Okay

Danielle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
There was a dead mouse in the room. My daughter had to put in garbage as house keeping or maintance could not come for sometime and room was not sanitized after. We were comped a small amount. We did enjoy the pool facility.
Stayed 2 nights in May 2025

8/10 Good

Colin

Stayed 1 night in May 2025

8/10 Good

Kelli

Traveled with family
Liked: Staff & service

Great Stay and Wonderful Staff

The room was clean and well decorated. Beautiful view off the balcony and great access to pathways. The steam shower was super cool though a little difficult to figure out so we just listened to music and had normal showers haha Having a washer and dryer in the room was super handy with how often we were at the pool! There were more than enough toiletries and kitchen accessories, though a larger salad bowl would have been nice. Some regular wear and tear throughout the room but nothing that effected our stay. The pool and water slide was a blast! My kiddo didn’t want to leave! We didn’t use the restaurant though it looked lovely and the fool looked delicious! Maybe a couple more kid friendly options would be nice but not necessary. The build your own option would have been a great option if we hadn’t cooked so much in the room. The staff was wonderful and very helpful with any questions we had and even the contractors working on the renovation were super kind and respectful. My kiddo was extra excited about how many compliments they got on their outfits! The halls were a little extra spooky due to the renovations but we can’t wait to see how they look when everything is done! Had a wonderful stay!
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Sorry the pics aren’t great. We had so much fun I had to screen shot our room tour lol
Stayed 2 nights in May 2025

10/10 Excellent

Glendora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit. The room was very comfortable and clean. We could walk anywhere in Canmore. We were very happy with the terrace, it was comfortable and we had a bbq which we liked.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
smelled of mildew. there was a nicotine pouch stuck to the roof for 260$ for one night you can stay at better places
Stayed 1 night in May 2025

6/10 Okay

Chad

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room smelled like cigar/cigarette smoke, like someone had probably smoked there for years, and they didn't have it re-painted or cleaned properly. Cleaning team missed some spots in the bathroom (kinda gross), and TV had a big line of dead pixels (buy a $100 replacement from Costco???) Staff was very friendly, and the bedding was nice, so that was a plus.
Stayed 1 night in May 2025

4/10 Poor

Renosa

Disliked: Cleanliness, amenities, property conditions & facilities
The beds are cots with terrible mattresses. Holes in the walls, no facecloths only 2 big shower towels. Parking lot is full of pot holes. Mold in shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Stayed 1 night in May 2025

4/10 Poor

RIta

Traveled with family and small children
Disliked: Cleanliness, amenities
Room needs to be throughly dusted and wiped down, lamp, door to outside, window ledges, pictures on the walls. Dried slime in various places in room. Random beads left from previous guests. Layers of dust and crumbs under beds. Peeling wallpaper, dirty washroom walls and door. Thermostat and fan unit below window did not work, could not adjust room temperature. Pool area was good! Overall a tired looking hotel.
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Stayed 1 night in May 2025

8/10 Good

Connie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed here for the kiddie pool for our toddlers but it was far too cold for them. They keep it at the same temp as the other pool so they lasted less than 10mins. The place itself is nice and they are doing some upgrades. But i wouldnt pay rhe extra to stay here again until my kids are older. It really is a.shame because none of.the toddlers ir babies lasted in the pool very long and when i asked them if its usually warmer they told me its always set the same as the other pool.
Stayed 2 nights in Apr 2025