Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Enjoy breathtaking ocean views from the comfort of your balcony.
Relax in a hot tub area with ocean views, surrounded by pillars and a glass railing.
Relax in the elegant lobby, surrounded by tall columns and comfortable seating.
Relax by the oceanfront pool surrounded by lush greenery and lounge chairs.
Enjoy meals in this stylish dining area with a round table and comfortable seating for four, overlooking the sea.

Popular amenities

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View

9.4 out of 10
Exceptional
(25 reviews)
  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean View 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Ocean Front

  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5-star Punta Sam property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1028 out of 1562 reviews
Rating 8 - Good. 292 out of 1562 reviews
Rating 6 - Okay. 123 out of 1562 reviews
Rating 4 - Poor. 61 out of 1562 reviews
Rating 2 - Terrible. 58 out of 1562 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kartika Huston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Chuck

Traveled with family
Pros: Large 2 bedroom suite with living room which is good for teenage kids. There are several pools and jacuzzis. Kayaking is free but at the mercy of the wind (closed on windy days). Mexican food is good, buffet is good. Cons: The property is dated compared to its sister property Garza Blanca. Several items in my room were broken including the door scanner, the automatic blinds in the bedroom and living room, and the jacuzzi water was yellow. The restaurants were decent except for the steak. Don’t order steak any where on premise, the cuts are thin, cooked poorly and are definitely poor quality. The pools are ok but since there are so many kids the chances are high that there will be an accident. My last day there one of the pools was closed for 4 hours, and had to be “shocked” which means someone went number 2. Tipping is out of control compared to other places in Cancun because the staff doesn’t get paid a real wage. Lastly they try to get you to sign up to their residency club and say it’s only 90 minutes (took 3 hours). Definitely feels like a pyramid scheme they have to fund construction. It’s not a time share, more likely a “scam” share since you don’t own anything but the right to use their properties. Overall, I wouldn’t recommend it over the Hilton all Inclusive which is newer.
Stayed 6 nights in Apr 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in is a nightmare. After that everything is great.
Stayed 5 nights in Apr 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The pools are pristine, and the restaurants boast delicious gourmet food. We were disappointed that our personal hot tub on our balcony did not work during our entire stay. We paid a premium price for the room we had and were not compensated in anyway for this. (we were told we could perhaps have a free night if we booked there again.) We also had trouble upon arrival paying our balance. We tried to use our American Express card and were told that the machines were having trouble processing it in USD. So, we agreed to allow the card to be processed in pesos, and ended up being charged $250 more than the agreed-upon balance owed. We received varying responses regarding this and never had it resolved during our five nights there. So, we filed a dispute upon returning home. It was unusual since we were able to use our American Express card on the property to book excursions in USD. The hotel charges a higher exchange rate, but this was not told to us at the time we agreed to charge the amount in pesos. Still, you would think the amount of pesos would be adjusted to match the balance owed in USD.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Richie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Location was away from main Cancun, more family oriented. Negative:Tips felt as they were expected and resort/managers tend to way over charge for anything extra outside all inclusive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Stayed 6 nights in Apr 2025

10/10 Excellent

Erin, Charleston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Villa del Palmar Cancun! The resort was absolutely gorgeous, the staff was so friendly and accommodating, the food was amazing, and the overall atmosphere was the perfect combination of relaxing and family friendly. There are a lot of activities planned for kids, which is really nice. We celebrated my son's 4th birthday while on vacation here and the staff was so sweet in making his day special. I would definitely stay here again and I would highly recommend to others! We had a wonderful vacation!
Stayed 4 nights in Apr 2025

10/10 Excellent

IZZATJON

Stayed 5 nights in Apr 2025

4/10 Poor

Sharona

Traveled with family and small children, Traveled with family
I have a frequented many resorts, and by far this is the most depressing resort ever. You can definitely tell that the staff gets spoken to daily by management about their up charges. They do not have a service oriented attitude. You can tell the staff are not happy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimiko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, lovely property. My only negative was that the gym was in the basement hidden away with no windows, no wifi for my work out apps. lol. Definitely could use an upgrade there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Senada

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent
Stayed 6 nights in Apr 2025

8/10 Good

Gokul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach. Good pool activities and service around the pool and in restaurants. Front desk can be more attentive and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Bradley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Tamara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing staff; Benito & David took excellent care of us bringing us things & drinks to make our time by the pool so relaxing. The downside to being poolside was that there weren't any umbrellas for shade for those of us that werent VIP & the VIP's had their spots reserved in advance with yellow towels. Never having been there, we didn't know it was an option or what the cost was for it. There are several dining options, however, there is only one option for breakfast and only a few for lunch; all dinner options needed reservations or you can join the wait list & hope that someone doesn't show up for their reservation. I strongly suggest that you go all inclusive, it's worth the cost. The patio & the suite were both very spacious & very clean with comfortable beds (w/down comforters) and the sofa & chairs were also great. Overall a great place to takea vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing and amazing. Super clean place with super professional people. The food was delicious in all restaurants.
Stayed 6 nights in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Del Palmar is a beautiful resort in a great location. We loved our 6 days there and are already thinking about going back. The staff is amazing, they are very friendly and accommodating and all the service was excellent. The food was also very good! I would 10/10 recommend staying here!
Stayed 6 nights in Mar 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was wonderful, very attentive, friendly and they went above and beyond for us. The food I have to say was superb. All of the restaurants were top notch, the buffet was delicious, and the room service options were delightful. The property was also gorgeous, well maintained and comfortable. 10/10
Stayed 7 nights in Mar 2025

10/10 Excellent

Daysi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at multiple All-inclusive resorts in Cancun and this one was the best one yet. The food was absolutely delicious and the staff was amazing. I will definitely be recommending this resort and will be returning.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , except they try to sell you a aparment , whoever invited you to a free breakfast , don't do it you will have to deal for hours with annoying people try to sell you a property. By the time i scape already loss one day of my vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Chanita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and views were amazing. We were unhappy with restaurants and bars closing so early. We understand that room service was always an option but by the time food arrived, it was no longer hot. A dinner buffet would have been a nice option.
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie, Trenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the three bedroom 4 bath. It was perfect for our family. The balcony was huge! View was great and we had both of the iguanas, that live in the property, visit us every day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aditi Jignesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from an incredible stay at Villa del Palmar, and I can’t say enough good things! From the moment we arrived, the staff went above and beyond to make us feel welcome. The resort itself is stunning—beautifully maintained grounds, sparkling pools, and direct access to a pristine beach with crystal-clear water. The all-inclusive experience was top-notch. The food was varied and delicious, with multiple dining options that catered to every taste. Whether it was the beachfront grill, the fine dining restaurant, or the buffet, everything was fresh and flavorful. The drinks were also great—generous pours and plenty of options. Our room was spacious, clean, and had a breathtaking ocean view. Housekeeping did a wonderful job every day. There were also tons of activities available—snorkeling, paddle boarding, daily entertainment, and more—but it was just as easy to relax in a cabana and do nothing at all. What really stood out was the service. Every single staff member we encountered was friendly, professional, and genuinely seemed to enjoy what they do. If you’re looking for a relaxing, worry-free beach vacation, Villa del Palmar is the place to be!
Stayed 5 nights in Mar 2025

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for families with younger children (under 10). If you are looking for a quieter stay, with fewer kids, I would recommend an adults-only or something less kid-focused.
Stayed 5 nights in Mar 2025