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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Microwave, coffee/tea maker, cleaning supplies
Interior
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪10 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(145 reviews)
  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(83 reviews)
  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Beachfront

8.8 out of 10
Excellent
(48 reviews)
  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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  • Breakfast included
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4.3 out of 5, Excellent, (1078)
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The price was $1,378
The price is $650 total
includes taxes & fees
The Royal Cancun All Villas Resort - All Inclusive

About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1548 out of 2676 reviews
Rating 8 - Good. 589 out of 2676 reviews
Rating 6 - Okay. 320 out of 2676 reviews
Rating 4 - Poor. 110 out of 2676 reviews
Rating 2 - Terrible. 109 out of 2676 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a relaxing time away.
Stayed 3 nights in Mar 2025

8/10 Good

Omkar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and excellent facilities. The staff cares. There are a lot of positives but I would just like to point out a couple of improvements: 1) I didn't find too many vegetarian options. The option is limited to guacamole, fajitas and pizza. The rest of it was mostly salads. 2) Airport transportation through them - Thomas More travels. If you are going to be traveling outside of the 8 am to 8 pm hours, you cannot reach them. We landed in Cancun at 11:15 pm and when we got out of the airport the driver was not there. They have given 2 outside hours phone number but neither of them work. The driver arrived in 10 minutes but for those 10 minutes we couldn't figure out what could be done if he doesn't come at all. While returning, we had to schedule the departure at 6 am. At the last moment our flights were delayed so we wanted to request a departure around 7 am. We tried calling their outside office hour phine numbers to no avail. Even the staff at the resort could not reach them. So we ended up going early to the airport just to wait there. Just expected a better transportation service tie up from this excellent resort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brittanee Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Estela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure the hotel is perfect to see the ocean
Stayed 6 nights in Mar 2025

10/10 Excellent

Juana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct Transportation would be great. Being the first time there, a bit scary trying to find the company we paid to pick us up. Rosa at the front desk was great, Omar at the help desk was wonderful and very helpful. We did enjoy it very much and looking forward to next year.
Stayed 7 nights in Mar 2025

8/10 Good

shayna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/10 … food wasn’t the best
Stayed 4 nights in Mar 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I were worried because it was such a large resort, but we ended up loving it. I highly recommend it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ian

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands was an absolute treat. Great, family friendly hotel and facilities that have our young family different options for each day. Would definitely recommend and will definitely be back !
Stayed 7 nights in Mar 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect! Our room was great having plenty of space for everyone and the view was amazing! A couple of things that could make this place top notch is some more dining options and nightly shows for everyone! No reservations needed!
Stayed 7 nights in Mar 2025

6/10 Okay

Genette Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food was average- let resort to get better dinners Don't like how we have to give room key when eating or at pool bar- what's the point of our brackets. more entertainment at night for families. Shows should be available most nights and not tied to the one dinner venue
Stayed 6 nights in Mar 2025

8/10 Good

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service!!!
Stayed 4 nights in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third year at the Royal Sands. We love it and recommend it to all our friends and family. The staff is very friendly and really want you to have a great time. Moses is exceptionally awesome!!! Thank you for a wonderful time.
Stayed 7 nights in Mar 2025

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was super clean, staff were extremely friendly and efficient. Food was better than expected as far as all inclusive food goes. We did have to switch rooms part way since we didn’t book Sat-Sat, but they made the process fairly easy. Pools were great and the beach was nice- not the best for swimming, but they have a user friendly shuttle to their sister resort where the water is calm and better for swimming. I would stay here again for sure!
Stayed 9 nights in Mar 2025

4/10 Poor

Regina Mitchell

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed at many all-inclusive and this was by far the most inconvenient and worst experience. All items are NOT all-inclusive and have to pay an up charge for even some food items like real guacamole that is not from a plastic bag(which I saw being refilled). You wore a wristband like all other all-inclusives, but then had to submit your room key which they kept at any restaurant or poolside bar until you check out then have to sign a receipt just like you were paying. The rooms were clean but extremely dated like a 1950’s ceramic bathtub. I stayed at a RIU in July for $400 less with quality service, great food and amenities. Food was HORRIBLE and I mean smelt and tasted like it was spoiled. You can almost always eat a good omelette for breakfast, but it was even nasty. Service was not good at all, short-staffed and slow. One day out of 5 we were asked if we wanted drinks at the beach, but we had to go to pool bar to get service which you were ignored unless you just were assertive. I never leave reviews, but I had to speak the truth. If you are used to staying at all-inclusive resorts like RIU and Iberostar you will HATE this!!! I will never return!!! The reviews I read prior to booking had many returning vacationers that loved it, but clearly they had never experienced a good all-inclusive with quality amenities and service!! Don’t waste your money there are many other resorts that are available for same price or cheaper that will give you a wonderful experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

VENUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amber

Stayed 3 nights in Mar 2025

6/10 Okay

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family oriented great pools for young kids. Needs more dinner options. By day 3 I was tired of the food and desserts being the same. Prefer a buffet style rather than ordering off the same menu. Making reservations to the other few restaurants available was difficult as they booked up quickly and frankly served much of the same food. Places to get drinks were limited and not really any entertainment except for 2 restaurants. Several planned activities during the day. Servers were friendly and worked hard to keep everyone happy. Beach was great. Visited during Spring Break so lounge chairs usually start being reserved by 7:30am and by 8:30 you’d be lucky to get a table. Since it has rooms allocated to time shares we had to change our room 3 days in. Resort took care of the move but it was still something unexpected to deal with during a vacation. I enjoyed my stay because it was a family event and the facilities were nice. I would not stay again on my own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Beautiful resort, wonderful service! Such great trip!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Thania Leticia

Liked: Amenities
Amazing!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good location if you like beach and ocean. I enjoyed the yoga class in the evening that had mayan healers with us, it was amazing!! I like that you can book trips on the site. The shuttle service is a plus. We will return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan A, arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla, lawrenceville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing getaway for me. The resort was fit for adults, children and families. The beaches were beautiful, the swimming pools, outdoor jacuzzi’s and the service was spectacular. There was a The one unfavorable thing was that the beach servers would take my room key to keep track of my tab and at times (in their business) it would be difficult to catch up to them when I wanted to return to my room. ( I’d be locked out w/o my room key)
Stayed 3 nights in Mar 2025