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Suites Malecon Cancun

3.5 star property

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Photo gallery for Suites Malecon Cancun

View from property
Fitness facility
Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view
Terrace/patio
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪2 min walk‬
  • Amerimed Hospital
    ‪6 min walk‬
  • Dubai Palace Casino
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

View from room

Standard Room, 1 King Bed, Non Smoking, Sea View

8.4 out of 10
Very good
(35 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

7.2 out of 10
Good
(12 reviews)
  • 1571 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

8.8 out of 10
Excellent
(24 reviews)
  • 936 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

8.2 out of 10
Very good
(37 reviews)
  • 390 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

7.8 out of 10
Good
(26 reviews)
  • 1270 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About this property

Suites Malecon Cancun

3.5-star Cancun hotel, connected to a shopping center in Downtown Cancun
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a garden.
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Suites Malecon Cancun features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, a garden, and a television in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Suites Malecon Cancun is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Suites Malecon Cancun Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Miguel

Traveled with family
Disliked: Cleanliness
Lots of window noises
Stayed 14 nights in Mar 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service
We had a King suite and it was a nice layout. The rooms are not particularly clean. But not terrible. The ceiling over the shower started to fall in from a leak and we moved rooms. Our 2nd room was really not great. For some reason it was the same but different. The mattress was terrible. It was on the 17th floor and the wind was as awful, shaking the shutters. But the 1st room we had wasn’t quiet either. There is a music club across the street that plays music incredibly loud until about 4am every night. One of the reasons we booked here was for the gym, but it was in VERY poor condition with both treadmills not working. It should not be advertised as an amenity ignore not usable!! Things that were good - staff was super nice. Very convenient entrance to the mall with a grocery store, shopping and restaurants. Not sure we would stay here again though.
Stayed 10 nights in Mar 2025

2/10 Terrible

ALEJANDRO MEDINA

Disliked: Cleanliness
Stayed 5 nights in Mar 2025

2/10 Terrible

ALEJANDRO MEDINA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They try to charge me 65 dollars extra becauses says one of my kids wast 12 year old
Stayed 4 nights in Mar 2025

2/10 Terrible

ALEJANDRO MEDINA

Disliked: Cleanliness, staff & service, property conditions & facilities
Be aware they will call and tey to charge extra for no reason
Stayed 4 nights in Mar 2025

4/10 Poor

Jesus

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This place staff is no good and good luck with hot water
Stayed 4 nights in Mar 2025

10/10 Excellent

??????????

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 4 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lin

Disliked: Property conditions & facilities
ongoing noise up to 4am.
Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, next to mall so lots of food options. Not many staff but fine.
Stayed 3 nights in Feb 2025

4/10 Poor

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No visitor policy apparently. Gave us a super hard time. Never experienced this before. Had to pay for another room.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jashanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This Was The Worse Birthday Ever
Stayed 4 nights in Mar 2025

4/10 Poor

Altisha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am going to leave a honest review, because I know the economy is stretching a lot of us thin, including the commercial industry. The property photos are not an accurate depiction of the area surrounding the hotel, or lobby/common area. The pool had dirt on bottom & needed to be vacuumed. There is a thick layer of dust over the lobby, and the pool table in the lobby, and the lobby smells like a sweaty casino. It is not fresh as you would hope from photos. I did not have a phone that worked in my room and was provided the incorrect WiFi password for my room, this was not fixed until my last night there. The attention to detail is why this hotel is somewhat uncomfortable, both hot tubs were dirty, my first room had hair in hot tub and sheets, my second room the outside had smeared dirt. The glass on the balcony looked like it was never cleaned. The remotes were dirty, I washed them, the plastic holding WiFi info dirty, the housekeeper introduction card dirty with food finger prints. The inside of the refrigerator dirty, we had a $100 meal that I threw leftovers away rather than use the smelly dirty refrigerator. The glass in shower only cleaned on outside I cleaned the inside with wet wipes & it shined. The room in general dusty &more attention to detail could have made this 5 star. The hotel is under construction so yellow tape in pool area &paint chips fall on balcony. The positive, there were no bugs in my room, I searched mattress for bed bugs and found none. Nice staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Deluxe Suite with 936 sq ft which is bigger than our house in Los Angeles, USA. We paid around $106 out the door. We saved money on taxi rides because it was adjacent to the Las Americas shopping mall and has its own private card key entrance to the mall. We didn't use the kitchen because we ended up just eating at the mall or getting mall restaurant takeaway or shopping at the malls supermarket. For breakfast, the supermarket has a food court that opens early with a patisserie and coffee shop (cappuccino: 49 pesos). So, with dozens of restaurants at the mall from counter service to full service, there could be a hurricane outside and you have your choice of dozens of restaurants without getting wet. The food court at the mall had mariachis playing when we ate there on Sunday afternoon, too. The taxi driver from the airport found the hotel easily. We also re-found the entrance by asking taxi drivers and security guards. Of course, I studied Spanish for a few years in Los Angeles which makes asking for directions easier. All entrances required passing guards or key cards or both which gave me the impression of safety. Access is through a parking garage and there are several access points to the various towers. We stayed in the Vancouver tower. Some guests complained it was noisy, and perhaps they should have gone on vacation to a quieter place like the Antarctic. If you are looking for a park closeby with a trail to get away from it all, I recommend the Kabah
Stayed 1 night in Mar 2025

8/10 Good

Clara

Traveled with family
I would stay again
Stayed 4 nights in Mar 2025

2/10 Terrible

Lisbet

Stayed 4 nights in Mar 2025

2/10 Terrible

Nehna

Stayed 7 nights in Mar 2025

8/10 Good

Dawn, Baytown

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here because it’s near the mall
Stayed 3 nights in Mar 2025

6/10 Okay

Malik T

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Pablo Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel but very sketchy looking area. Definitely would prefer to stay at a resort or closer to Zona Hotelera.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places I’ve stayed. I was a little nervous because of some of the reviews, but I had no issues & overall had a great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
They should have their own restaurant or at least a coffee bar. Bagels and pastries etc. Otherwise its a good value.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Mar 2025