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Sandos Cancún All Inclusive - Adults Only

4.5 star property

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
Reception
5 restaurants, breakfast, lunch, dinner served; international cuisine
Caribe Suite | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
$314
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Place, Cancun Convention Center
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | 1 bedroom, pillowtop beds, free minibar, in-room safe

Balcony Deluxe Room

8.0 out of 10
Very good
(114 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)
  • 900 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Caribe Suite

  • 1160 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

8.4 out of 10
Very good
(111 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star property in Zona Hotelera
At Sandos Cancún All Inclusive - Adults Only, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 5 restaurants.
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in 2017.

Sandos Cancún All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1019 out of 2153 reviews
Rating 8 - Good. 517 out of 2153 reviews
Rating 6 - Okay. 352 out of 2153 reviews
Rating 4 - Poor. 146 out of 2153 reviews
Rating 2 - Terrible. 119 out of 2153 reviews

Reviews

6/10 Okay

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Anteneh, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Yaleina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

yamilca

Liked: Amenities
Maravilloso buena comida ,buen trato ,buen servicio, buena limpieza,elaire acondicionado super
Stayed 5 nights in Jul 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed for a week and had an amazing time at Sandos Cancun. All of the staff from the Front Desk, Restaurants, and Resort Activities provided outstanding service and were friendly with great attitudes. We felt very welcomed from the moment we walked in. The Resort is smaller than others but felt like the Staff cared more. Our Room was a great size with a balcony and a great view of the ocean. A/C kept the room very cool. Bathroom was a good size and clean. Food was very good at the many Restaurants and the buffet was a solid choice for meals if you didn't have a reservation somewhere else. St. Trop was outstanding for Breakfasts and Lunch. Drinks were great and it never felt like we waited very long for a drink. The 3 pools were the best feature by far. They were never too crowded and we could always find a spot to hang out. Beach access was nice and the only downside was the seaweed but that was no big deal to us. We will definitely be coming again at some point. I couldn't recommend this gem any more!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sara

Stayed 5 nights in Jul 2025

10/10 Excellent

Onesti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time!!! Thank you to everyone!!
Stayed 7 nights in Jun 2025

8/10 Good

Fedline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish the property had better staff that attended to your needs . But overall good experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus, Fountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort !! We highly recommend it
Stayed 4 nights in Jul 2025

8/10 Good

Isabel

Stayed 5 nights in Jul 2025

6/10 Okay

ARCELIA, LA PUENTE

Traveled with family
Disliked: Property conditions & facilities
They need more good options, mood enough lounge chairs
Stayed 5 nights in Jul 2025

6/10 Okay

kaylie

Stayed 4 nights in Jul 2025

10/10 Excellent

Erica

Great
Stayed 4 nights in Jul 2025

8/10 Good

Nicholas

Staff are all extremely helpful and friendly, more than willing to accomodate dietary restrictions and other requests. Room 527 had some issues: Bathroom was a little run-down due to poor ventilation (paint peeling off the door, etc) and the sink drain stopper was stuck. The food quality could be improved. The other restaurants aside from the buffet provide some nice variety, but require a reservation. For some reason, zucchini is served at every meal, regardless of which restaurant you go to - some variety would be appreciated. Bartenders were all extremely skilled and generous. Happy to accomodate different drink requests. Events staff were energetic and good at hyping the crowd up.
Stayed 7 nights in Jul 2025

6/10 Okay

Michael

Stayed 6 nights in Jul 2025

4/10 Poor

Jonas Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelbie Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Deena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment was phenomenal!
Stayed 5 nights in Jul 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms where okay a little outdated but not too bad. Hotel only had 3 restaurants and it was difficult to make a reservation. Food was average.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this resort! The food options in the speciality restaurant were very good but the buffet lacked. Lorenzo was the best waiter we had, so fun, playful and provided great service! The resort did go above and beyond for my birthday there was a bottle of wine and chocolate covered strawberries in my room and they sang happy birthday to me at the restaurant! I will definitely be back soon!
Stayed 4 nights in Jul 2025

6/10 Okay

Lisette F

Property was okay. It was outdated. Bed had a major dent in it. Good thing they put two queens together so I was able to sleep in the middle. Room had a
Stayed 7 nights in Jul 2025

10/10 Excellent

Denise I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were hot tubs for late night pool dipping
Stayed 4 nights in Jun 2025

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first checked in the bathroom was nir cleaned. After notifying staff, they cleaned the bathroom. Overall the facilities were good. Staff was great and the food was amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra Maria

I liked the amenities, the restaurants, and the pools. Staff was both friendly and one security guard was rude but otherwise everyone was genial.
Stayed 5 nights in Jul 2025