See all properties

Sandos Cancún All Inclusive - Adults Only

4.5 star property

Choose dates to view prices

Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Caribe Suite | Bathroom | Shower, free toiletries, hair dryer, bathrobes
5 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
$275
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Place, Cancun Convention Center
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | 1 bedroom, pillowtop beds, free minibar, in-room safe

Balcony Deluxe Room

8.0 out of 10
Very good
(115 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)
  • 900 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • 1160 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

8.4 out of 10
Very good
(112 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Private beach nearby, free beach shuttle, beach bar
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,695 reviews
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star property in Zona Hotelera
At Sandos Cancún All Inclusive - Adults Only, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 5 restaurants.
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in 2017.

Sandos Cancún All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1020 out of 2153 reviews
Rating 8 - Good. 516 out of 2153 reviews
Rating 6 - Okay. 351 out of 2153 reviews
Rating 4 - Poor. 146 out of 2153 reviews
Rating 2 - Terrible. 120 out of 2153 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 3 nights in Jul 2025

6/10 Okay

Janae

Traveled with group
Liked: Staff & service, amenities
I was unable to get reservations for one of the restaurants. I booked a room with two beds & I was forced to share a bed with my travel partner. I was told there wasn't any rooms available. The air conditioner in the room is was leaking. A puddle was in the room when I returned from excursions. They sent someone to fix it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great accommodations rooms are very nice pools and staff are excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

SHAMSHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jerry Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and resort is very clean
Stayed 6 nights in Jul 2025

8/10 Good

ELIA Y

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was great, friendly and very helpful. The app they use is convenient to make reservations to their restaurants however there was one event masquerade dinner that was on their app, we were so excited for it that when we walked over to it we were told that it was by reservation only :( their app never stated that it was by reservation only. We were super disappointed since we had attended their Mexican night previously and it was such a great evening, good food options, entertainment Las Tres Maria’s performance, loved them. Just a wonderful time. It is an older hotel, so we did have some issues with the shower pressure and also no hot water at times on. Overall we enjoyed our stay there.
Stayed 6 nights in Jul 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean facilities. Older hotel could use a little TLC in the bathrooms.
Stayed 5 nights in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Overall I had an excellent experience. The only down fall was that room service wasn’t available during my 5 day stay.
Stayed 5 nights in Jul 2025

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff, including management, appeared more focused on aggressively promoting the timeshare program rather than delivering quality service and ensuring a positive guest experience. Upon arrival, there was no proper introduction to the property or its amenities—only a strong push for timeshare participation. The ATM was non-functional for the entire eight-day stay, and the front desk was unable to provide change for tipping, which created an ongoing inconvenience. Additionally, a water damage issue in our room went unaddressed for two full days despite multiple requests, and no compensation or meaningful response was offered by the staff. Lastly, the pool experience could be significantly enhanced if the infinity flow system and overflow mechanisms were functioning properly. Several other guests we spoke with also noted this issue. We did enjoy the pool activities, location including ocean view and breakfast options were average compared to lunch / dinner. Oddly, there was no authentic Mexican cuisine not even at lunch.
Stayed 8 nights in Jul 2025

6/10 Okay

Emanuel

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Several of the waiters treated us incredibly poorly, as well as more availability for restaurants, as well as more amenities, entertainment activities. Also when we asked for room service they were very rude.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was excellent and all service and staff professional and kind. I highly recommend this resort to any adult couple.
Stayed 4 nights in Jul 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Mark

The majority of staff were five star, however dealing with the managers after we extended our stay for one day we got to run around and ended up having to pay more than we expected. One of the restaurant managers in the resort was extremely rude and obnoxious. Also, we had to change rooms because of the excessive noise and the new room had less noise, but a view of construction.
Stayed 4 nights in Jul 2025

4/10 Poor

Ronald

Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying this definitely wasn’t what I expected. I came here assuming it would be the same quality as Sandos Cabo—but I was absolutely wrong. When I arrived, I was told my room didn’t have the ocean view I had paid for, so I had to upgrade for an additional $100 per day just to get what I originally booked. Then I was informed I’d need to make dinner reservations with the concierge. When I tried to do that, I was told that every restaurant was fully booked for my entire stay—despite the fact that I was traveling alone. How is this all inclusive since I couldn’t eat anywhere, but the buffet restaurant. At Sandos Cabo, one of the best parts is that you don’t need to make reservations for any of the restaurants—you just show up. That’s what an all-inclusive should be. The room I was given here in Cancun was large and did face the ocean, but it was outdated, not very clean, and one of the showers was broken. The TVs in the room are smart TVs but aren’t even connected to WiFi, so nothing works—no Netflix, no YouTube, no channels at all. The staff themselves were kind and respectful throughout my stay—but the quality of the accommodations just doesn’t match. The location is nice if you’re looking to be away from the party scene and nightclubs—definitely take an Uber if you’re heading to the strip, not a taxi. But overall, I was very disappointed with Sandos Cancun. The place is old and grimmy go elsewhere
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amenities.
Stayed 3 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2025

4/10 Poor

Darlene

Traveled with group
Disliked: Property conditions & facilities

Stay somewhere else!

Food was horrible! Buffet is very small with few options. Limited restaurants and no swim up bar even though website states it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaweriya Muktar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay over all.
Stayed 6 nights in Jul 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time loved all the pool parties and activities. The music was always great and everything is easy to access. Our family went together two adults and an 86-year-old mother and she was able to sit in the air conditioning and still look out at the ocean and read her book while everyone else was in the pool so it was a nice time for everyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

SONIA PATRICIA RODEZNO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the resort and beautiful beach.
Stayed 3 nights in Jul 2025

6/10 Okay

Juan, Oklahoma City

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stay was okay, food was average, but at one point the staff was rude towards clients, including the manager for the night shift, one night specifically they kicked us out of the karaoke night early, sent everyone upstairs to continue to 1am to come to the bar tender being in a bad mood with everyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the resort activities. Staff was friendly and helpful. Provided plenty of night activities. The pools were beautiful and overlooking the beach. Nachos were delicious and the Japanese restaurant.
Third pool view of resort.
Stayed 4 nights in Jul 2025

8/10 Good

Alenze

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and we had so much fun! The pools were amazing! Our room unfortunately did not have hot water in the shower but the bath did so we made do. The food was a solid 7/10- edible but not the best which is to be expected with all inclusive! For the low price we payed I would say it was worth it and would probably stay again. The staff really did make up for what lacked in other areas.
Stayed 4 nights in Jun 2025

8/10 Good

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025