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Aparthotel

Ocean View Cancun Arenas

3.0 star property

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Photo gallery for Ocean View Cancun Arenas

Private beach, white sand, beach umbrellas, beach towels
Reception
Room, Sea View | In-room safe, desk, bed sheets
3 outdoor pools, pool umbrellas, sun loungers
Beach massages, body scrubs

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • All inclusive
  • Parking available
  • Breakfast available
  • Bar
  • Spa

Explore the area

View in a map
Cancun, QROO
  • Place, Las Perlas Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪14 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, bed sheets

Standard Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

Room, Sea View | In-room safe, desk, bed sheets

Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ocean View Cancun Arenas

3-star aparthotel in Zona Hotelera
Spend the day catching some rays at Ocean View Cancun Arenas's private white sand beach, relaxing by one of the aparthotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers a balcony, room service, and a flat-screen TV with cable channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.
Some rates at Ocean View Cancun Arenas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Ocean View Cancun Arenas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The aparthotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 3 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary. This beach aparthotel also offers a children's pool, a garden, and a terrace. Complimentary self parking is available on site.

Ocean View Cancun Arenas has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Arenas - This restaurant serves breakfast, lunch, and dinner.
Sport Bar - Onsite sports bar. Open daily.
Pool Bar Infinity - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Ocean View Cancun Arenas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 to 380 for adults and MXN 100 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 22 lbs per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 25 2025 to February 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1200
  • Christmas Day (December 25) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 1500
  • New Year's Day (January 1) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 380 for adults, and MXN 100 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Reviews

Ocean View Cancun Arenas Reviews

6.6

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 63 out of 360 reviews
Rating 8 - Good. 110 out of 360 reviews
Rating 6 - Okay. 89 out of 360 reviews
Rating 4 - Poor. 54 out of 360 reviews
Rating 2 - Terrible. 44 out of 360 reviews

Reviews

6/10 Okay

donna, nanaimo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

6/10 Okay

AKLive- N

Traveled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Marilu

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALVARO

Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

8/10 Good

sobeyda

Traveled with group
Liked: Cleanliness, amenities
Me hubiera encantado que mi cuarto estuviera un refrigerador pequeño.
Stayed 4 nights in Jun 2024

8/10 Good

diego

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

Shirley

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel súper limpio, cómodo, con comida muy rica y el servicio de primera. Con vista al mar y al muelle está precioso es mi segunda estadía en este hotel y creo que no será la última.
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

6/10 Okay

Italo

Disliked: Cleanliness
Stayed 4 nights in Sep 2023

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Glenroy, Las Vegas

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

8/10 Good

Manprit

In a good area.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ashley Breanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

4/10 Poor

genaro ochoa

Traveled with family
Disliked: Cleanliness
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

4/10 Poor

Maksim

4/10 Poor

Steven

Disliked: Amenities
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

8/10 Good

cesar alonso

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Maria de Lourdes

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

4/10 Poor

Sandra

Disliked: Staff & service, amenities, property conditions & facilities
The staff was very arrogant, the food small portions, no variety…. Beside I paid extra for a ocean view room and I got a room that I can’t even see the ocean.💔😔 I believe if people want to have a very nice vacation pay a little bit more dollars and get into better hotel, with more professional service…
Stayed 5 nights in Nov 2021