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Ocean Dream Cancun by GuruHotel

3.0 star property

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Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, sun loungers
Junior Suite, Balcony, Ocean View | Balcony
Beach bar
Diamond Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Penthouse, 2 Bedrooms, Balcony | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪9 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

  • 1001 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Diamond Suite

  • 1097 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub, Ocean View

  • 819 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Lagoon View

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 king Bed Lagoon View

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Ocean View

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Hot Tub

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area | 32-inch flat-screen TV with cable channels, TV

Penthouse, 2 Bedrooms, Balcony

  • 1001 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • 499 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Dream Cancun by GuruHotel

3-star hotel in Zona Hotelera
At Ocean Dream Cancun by GuruHotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun by GuruHotel and enjoy amenities like a hot tub.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Ocean Dream Cancun by GuruHotel has designated areas for smoking.

Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 368 out of 1008 reviews
Rating 8 - Good. 234 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 90 out of 1008 reviews
Rating 2 - Terrible. 153 out of 1008 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Really enjoyed this place. I had a lagoon view room and the view was amazing. Staff was friendly, ac was cold and room was clean. I have zero complaints and ill be staying here again
Stayed 4 nights in Feb 2025

10/10 Excellent

Md

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located near shopping and dinning options about 5 min walk.
Stayed 9 nights in Feb 2025

6/10 Okay

Brenda

Traveled with partner
Liked: Staff & service
I would say our overall stay was just fine. We didn't go on this trip with high expectations. It met our needs for a quiet, low key, do nothing getaway. If you are looking for more than Average then you should choose different. The hotel/resort is showing it's age but you can tell they are trying to do upgrades. Our room was less than desirable but we again chose the "cheaper" room when booking and that is what we got. I would not stay in 501-1 unless they can assure you it's been upgraded! I don't think they cleaned the pool once while we were there (5 nights) as there was lots of sand in the bottom and straws, leaves, etc floating around. Nothing gross and it didn't keep us out. We got there on Tues and the swim up bar didn't open until Friday which was disappointing. The staff was great - very friendly and accommodating. All in all - this was an average place to stay. We wouldn't recommend or not-recommend - just be aware you are getting average and you will be fine.
Stayed 5 nights in Feb 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our vacation in Tulum, my family and I missed our flight back to LA and ended up having to spend the night in Cancun. I didn’t want to stay at a mediocre motel so as not to ruin the impression of the entire vacation, so I went for something nicer. Gosh, was J pleasantly surprised by just how nice this place turned out to be! We stayed at the PH 2-bedroom, 2-story room, which my family thought was the nicest place they had ever stayed at! There were multiple balconies overviewing the beautiful Caribbean Sea. The staff was friendly and professional, everything we needed was within walking distance. Loved this place!
Stayed 1 night in Feb 2025

2/10 Terrible

torrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in nwed of major updates for example it on has one electrical outlet, on shower door (water gets all over the floor. And the tub has only cool running water, which is very misleading.
Stayed 6 nights in Feb 2025

8/10 Good

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue i had was toilet flash keep running and i told receptionist but did not folow up my request and front doors frame was loose and also the next door when they open and closed the door make so much noise. Specially night time next door keep open and close the door in the middle of night and woke me up several times. Other than that was good all in all
Stayed 4 nights in Feb 2025

8/10 Good

Marc

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is decently kept, some areas are worn (floor tiles, windows), room was clean, security on site 24/7, ocean view- gorgeous! Easy beach access, plenty of walkable areas for food or entertainment, local bus transportation is available too. Staff can improve on their friendliness, but overall, great stay.
Stayed 4 nights in Feb 2025

4/10 Poor

April

Disliked: Property conditions & facilities, room comfort
While it’s super cheap, they make you sign a long list of things that if lost you’ll have to pay for. I will say the plus side was the security booth. If you are in need of a last minute cheap hotel, I’d recommend.
Stayed 3 nights in Feb 2025

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE CUSTOMER SERVICE

Terrible front desk staff, we both got sick when we stayed there the sheet smelled. This place truly ruined our experience at Mexico. I never put reviews but if i can write more about how horrible our experience was at this on every platform i would. DONT BOOK HERE there are alot more better places to stay - this place even charges $40 USD PER NIGHT FOR THE SECOND GUEST (who stays alone at a resort???)
Stayed 7 nights in Feb 2025

4/10 Poor

paola

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the penthouse suite. The views were beautiful, and when they came in to clean, it was done well. However, when we were checking out, the girl at the counter was beyond rude and disrespectful. She clearly did not want to help us check out, and her attitude showed it. The penthouse suite also had poor water pressure, and the shower door in one bathroom would not close. Location is great customer service needed some work. The girl at the girl at the information center was nice, helpful and polite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Close to everything. Wonderful service. Keep showers quick and this is a 5 star hidden GEM. Will be back again.
Stayed 7 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Good value for the money
Stayed 8 nights in Feb 2025

6/10 Okay

Janette

Traveled with family
Liked: Staff & service
This facility has a lot of potential, but needs to be renovated around the premises. They are a lot of cracks on the ceiling of the buildings of each room..
Stayed 7 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price and location were good. The ocean view was fantastic. The pool is clean and has lots of tables and chairs for guest. The beaches are clean. The cleaners were so-so, missed alot, they dont wash your dishes, just wiped them off and put them in the cabinet. You have 4 forks, spoons, butter knifes, plastic plates, bowel and coffee cups. Don't plan on cooking in the kitchen, no utensils. No hot water in kitchen or dish soap. Our counter top mirowave was located above the stove top vent inside the kitchen cabinet, where it is installed. The shower is big and roomy, but ours only had one sliding glass door. No where to hang up towels or wet clothes. The staff was friendly and helpful. Don't plan on early checkin, 10 minutes early, just pile your bags in the corner and wait with the other guest. Welcome to Cancun.
Stayed 14 nights in Jan 2025

2/10 Terrible

christene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Milka

Muy buena vista atención inmediata y llegue pasada la media noche pues vuelve se retrasó y me atendieron,y mucha seguridad
Stayed 3 nights in Feb 2025

8/10 Good

Luly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They will not let you leave until they check the room is good, turn the key in and security at the gate had to call it in
Stayed 1 night in Feb 2025

8/10 Good

Selene S.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in Jan 2025

8/10 Good

Zulfiqar

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Jan 2025

10/10 Excellent

Dayelin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service from everyone working here!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Osaikhu

Stayed 5 nights in Jan 2025

6/10 Okay

Leonid

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Decent value for the price

Stayed 5 nights in Jan 2025