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Ocean Coral & Turquesa All Inclusive

4.5 star property

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Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Couples treatment rooms, sauna, steam room, body treatments
View from property
Couples treatment rooms, sauna, steam room, body treatments
Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪14 min walk‬
  • Puerto Morelos Town Square
    ‪9 min drive‬
  • Ojo de Agua Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite Ocean View / balcony

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View / balcony

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Royal Master

Privilege Royal Master | Premium bedding, free minibar, in-room safe, desk

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View with balcony

Junior Suite Garden View with balcony | View from room

Junior Suite Garden View with balcony

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Master Suite

Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Master Suite

  • 958 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Pool
  • Hot Tub
  • All inclusive
4.2 out of 5, Very Good, (1874)
The price is $343
per night
$418 total
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Apr 8 - Apr 9
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About this property

Ocean Coral & Turquesa All Inclusive

4.5-star Puerto Morelos property close to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Ocean Coral & Turquesa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Ocean Coral & Turquesa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Ocean Coral & Turquesa All Inclusive is a smoke-free property.

Casa del Mar - This family restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Open daily.
Sensai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1045 out of 2177 reviews
Rating 8 - Good. 583 out of 2177 reviews
Rating 6 - Okay. 300 out of 2177 reviews
Rating 4 - Poor. 156 out of 2177 reviews
Rating 2 - Terrible. 93 out of 2177 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend it. Liked it.
Stayed 10 nights in Dec 2024

8/10 Good

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering staffing, not providing proper support, looking for $, I always tipped well, Hosting man’s was very demanding with no reason, you tried to ask them and they cut you off, not even listening
Stayed 7 nights in Dec 2024

8/10 Good

Mi Kyung Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived home from a week family vacation at your resort and it was absolutely wonderful. The friendly staff and fantastic accommodations made our stay truly memorable. We’d like to give a special shout-out to Alexsandro at the pool bar, Dylan the yoga instructor, Walter at Route 66 and Marcus at the lobby bar. Their exceptional service went above and beyond, making our vacation even more enjoyable. Thanks to the lobby mini bar attendant for creating special cocktail experience for us. That said, we did feel the main buffet quality could be improved. Compared to other properties we’ve visited, the food choices are limited. Enhancing this aspect would make the experience even more outstanding. Overall we enjoyed our vacation and thank you!
Stayed 7 nights in Dec 2024

8/10 Good

Keith

Stayed 4 nights in Nov 2024

2/10 Terrible

LoSo

Traveled with partner
Liked: Cleanliness, staff & service
I
Stayed 4 nights in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 10 nights in Dec 2024

10/10 Excellent

hannah Faith

Stayed 5 nights in Dec 2024

10/10 Excellent

Delbert G

Stayed 7 nights in Nov 2024

10/10 Excellent

Sherly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Warm and very welcoming staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. El Beso is a must if you're adults traveling alone
Stayed 5 nights in Dec 2024

2/10 Terrible

Kyra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably one of the worst hotels I have ever stayed at. The people at the hotel, spoke English but didnt understand it. They said they booked us a dinner reservation and never did. Room service rings and rings, no one answers. When we finally found a place that would take us for dinner, we were the only ones at the restaurant. Which was a little weird, however a few minutes into dinner, a raccoon's family joined us and proceeded to try and jump on to the table. We left in a hurry. I want my money back and I want to erase this bad memory from my brain. If you like wildlife and want to feel unsafe... by all means stay here.
Stayed 1 night in Dec 2024

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff was nice. Food ave. Getting reservation for restaurant hard to get. Very limited water pressure unless take cold shower. Wry limited warm water.
Stayed 5 nights in Dec 2024

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Ashkan

Traveled with family
The quality of food was terrible.
Stayed 3 nights in Dec 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly. The condition of the property needs to be upgraded. The walks and patios were in desperate need of repair. We saw at lease 5 people that had fallen,tripped, on the uneven pavers. The food in the specialty dining restaurants was great, howevr the food in the buffet restaurant was not only poor in quality but they were always running out of everthing. Always empty bowls. Also there was novariety. 4 nights they had the same menu... which also happened to be not so good anyway. We were there 9 nights and the water pressure was always bad, just barely coming out. And the hot water was barely there. One afternoon there was no hot water at all and they didn't turn it back on until evening. And one time I went to unlock my door and neither my wife's wristband nor mine could unlock our door. Found out from a bunch of other guests that it happened to a lot of other people as well. Anywy, you aaked.
Stayed 9 nights in Dec 2024

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of of dining options and swimming areas
Stayed 7 nights in Dec 2024

8/10 Good

Tyler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Staff was very nice, very friendly and caring. My only small complaint is I didn’t have quick access to the butler number to book dinners. If there was a small piece of paper the front desk could give you at check in that would be great. But I just had to take a picture of the paper. Small issue. Not huge.
Stayed 6 nights in Dec 2024

10/10 Excellent

WILLIAM, FLANDERS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great first stay and can’t wait to come back. Carlos our butler took such amazing care of us. We are grateful and hope we can get him as a butler again when we return. He really went above and beyond to make everything perfect. All other staff were amazing too. 5 stars!!!

10/10 Excellent

Yasmine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! The amenities and restaurants are great, the staff is amazing and the beach is lovely
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin tellez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Jose Delgado

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Definitely need to invest in upgrading pools , add bars and entertainment been to many resorts in Cancun and this one was the worst definitely will not be back. Very little entertainment, drink service at the pools were terrible servers literally passed our group of 15 numerous times and wouldn’t even ask if we needed a drink. Hotel in rough shape our room was in a older building which air conditioning system barely three cold air ask for service guy came stayed 5 mins said it was fix and still not working properly.
Stayed 4 nights in Dec 2024

6/10 Okay

Frank

At the resort for 21 days, first week hot water issues. lots of cold showers. our son in a different room without hot water for 2 days. NO compensation, reply was we fix!!! The beach inundated with Sargasso weed, beach and water not very inviting. Food in most restaurants was average, Mexican restaurant was the best. Servers were good and courteous. The resort is about a 45 minute walk to Puerto Morales on the beach, not accessible by road unless you want to pay $50 us for a 15 minute cab fare! The resort is tired although they are working to restore it. I would rate it 2-3 out of 5.
Stayed 21 nights in Nov 2024

8/10 Good

Geeta, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and staff really friendly and helpful. Excellent customer experience.
Stayed 4 nights in Dec 2024