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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Garden
Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
$255
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(289 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(61 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(60 reviews)
  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Onsite self parking is complimentary.

Occidental Costa Cancún All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1156 out of 2586 reviews
Rating 8 - Good. 663 out of 2586 reviews
Rating 6 - Okay. 394 out of 2586 reviews
Rating 4 - Poor. 175 out of 2586 reviews
Rating 2 - Terrible. 198 out of 2586 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!
Stayed 3 nights in Jun 2025

8/10 Good

Yodanna

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Leonides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great! Accommodating was excellent!
Stayed 5 nights in Aug 2025

8/10 Good

Rafael, Las Vegas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. The buffet was delicious. Make reservations for the other restaurants and be punctual. Had different types of entertainment. Staff was attentive and a great experience overall.
Stayed 3 nights in Oct 2025

10/10 Excellent

ANNE LOUISE OROPEZA, Angleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

SONIA

Amazing
Stayed 6 nights in Sep 2025

10/10 Excellent

Kenya

Traveled with group
Liked: Staff & service
Everything was fine, a good place for just a couple of days
Stayed 1 night in Sep 2025

2/10 Terrible

Fernando

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very small hotel with few options for restaurants. Very expensive compared to the big hotels
Stayed 8 nights in Sep 2025

6/10 Okay

SINTRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The hotel itself is okay. The choices of food in the buffet were very poor. Claraboya restaurant was a true fine dining experience. The food was delicious and the staff excellent.
Stayed 4 nights in Sep 2025

8/10 Good

Eduardo

Liked: Cleanliness
A little messy, staff was a little rude at times
Stayed 4 nights in Sep 2025

10/10 Excellent

Araceli Delia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience with the hotel was very good and excellent service.,
Stayed 3 nights in Sep 2025

10/10 Excellent

Beverly Edis

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Sep 2025

8/10 Good

Jesus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything and fast service
Stayed 5 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 8 nights in Sep 2025

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small beach right beside a busy marina. Rooms were cleaned daily and beverage cart restocked in room fridge daily. The staff were wonderful and the grounds were kept tidy and clean. We did not use the spa. We very much enjoyed this quiet family friendly resort. My husband and I differ on the food. He very much enjoyed the seafood restaurant and dinner buffet. We didn’t really enjoy the Mexican restaurant and we did not try the Italian restaurant. One meal we agreed on was the breakfast buffet. It was delicious every time. The wait staff was excellent during the breakfast buffet. Two bars on site in lobby/pool area; the other on the beach. We would recommend this resort to others but would kikely.
Stayed 7 nights in Sep 2025

6/10 Okay

Michael, Rockton

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Henry Obdulio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have ocean view
Stayed 5 nights in Sep 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay but the food could’ve been better
Stayed 5 nights in Aug 2025

10/10 Excellent

Sonya Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything.
Stayed 3 nights in Sep 2025

8/10 Good

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great. they made it a fun experience. brandon with the entertainment team was amazing! he always brought the energy and we had a lot of fun with the entertainment they had.
Stayed 5 nights in Sep 2025

8/10 Good

Desirae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and staff were friendly. The downside is that the beach is very small and dining options lacking (but not terrible). Oddly, one thing we did have an issue with was getting washcloths. Towels were replenished daily during housekeeping but never the same washcloths which had to be requested and were always shorted by 1 when requested.
Stayed 8 nights in Sep 2025

8/10 Good

Gubiath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Flavia Micaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay in this resort very clean friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Danalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , very accommodating
Stayed 3 nights in Sep 2025