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Occidental Costa Cancún All Inclusive

3.5 star property

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Junior Suite, Hot Tub, Ocean View | 1 bedroom, free minibar, in-room safe, blackout drapes
View from room
Garden
1 bedroom, free minibar, in-room safe, blackout drapes
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | 1 bedroom, free minibar, in-room safe, blackout drapes

Double Room, Terrace

7.8 out of 10
Good
(53 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room

8.0 out of 10
Very good
(249 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

1 bedroom, free minibar, in-room safe, blackout drapes

2x2 interconnecting rooms

8.4 out of 10
Very good
(35 reviews)
  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, free minibar, in-room safe, blackout drapes

Double Room, Sea View

8.2 out of 10
Very good
(55 reviews)
  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | 1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Occidental Costa Cancún All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1052 out of 2437 reviews
Rating 8 - Good. 641 out of 2437 reviews
Rating 6 - Okay. 367 out of 2437 reviews
Rating 4 - Poor. 185 out of 2437 reviews
Rating 2 - Terrible. 192 out of 2437 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice place and quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Marco A

Traveled with partner
Disliked: Cleanliness, amenities
We hare a late check in that room was old towns were old food so so put that stass we're great
Stayed 2 nights in Apr 2025

4/10 Poor

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is NOT what it looks like on the picture. Its right next door to the harbor so you're smelling the boat fumes while relaxing on the "beach". As far as food...we just kept eating out, because we have never experienced such not delicious food. Buffet was like super duper not delicious. Apparently, this is stated in reviews and my son made sure to tell me daily.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't find the front desk staff overly friendly (not terrible, just average) but absolutely everyone else we encountered were amazing! All food in both the Mexican and Italian restaurant was great and the buffet for EVERY meal had so many great options with everything being super fresh and delicious. I would definitely go back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the place is great. Good food and shows. Close to the ferry to La Isla Mujeres.
Stayed 7 nights in Mar 2025

10/10 Excellent

Puja

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 4 nights in Apr 2025

8/10 Good

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the second time — first time with my partner — and it was wonderful. I personally feel like you get a bang for your buck. The staff (and even other guests) absolutely adored my partner it was sometimes comical but I know he loved it. We got in a little earlier than expected but they let us check-in a couple hours early free of charge. Our flight leaving Cancun was at night but they watched our bags in the lobby and gave us a slip after we checked out so we could continue eating and drinking until our shuttle came in the late afternoon. The food was same old same old, had some constant options that weren’t bad at the buffet and it was certainly edible if anyone is concerned. The restaurants —particularly Mexico Lindo— were much better. The beach is on the smaller side but it’s way less busy than the pool so never really a problem. They were great with cleaning up the seaweed that would collect at this time of year. We would park on the beach and alternate between swimming in the pool and ocean throughout the day. The hotel is across the street from the bus that takes you to the central Hotel Zone so we got out for some fun nights. Overall, the staff was super attentive, housekeeping was great, bartenders and waiters were doing outstanding for the number of people they were serving. Shoutout to Antonio and team at Mexico Lindo for giving us a phenomenal dinner on our last night :) Wish we got out to Isla Mujeres but I’m sure we’ll be back!
Stayed 6 nights in Mar 2025

8/10 Good

PIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a first time all inclusive trip to Cancun. Food was decent, service was excellent, super clean throughout. Small beach right on the entrance/ exit to the lagoon. Ferry docks right there. Very loud nightly entertainment so if you want to get to sleep before midnight don’t go here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan, secaucus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place staff very nice easy access to restaurants pool and beach
Stayed 2 nights in Mar 2025

6/10 Okay

Rigoberto

Traveled with partner
Liked: Staff & service, amenities
like location food was not rhe greatest on thw reservation restaurant and you only het one dinner at the reservation restaurant while you there wich we didnt like buffet was decent
Stayed 4 nights in Mar 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgardo

Stayed 3 nights in Mar 2025

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the atmosphere, the staff, the activities. So many positive things to say! We are a family of 6. kids range from 10-18 years of age and we all had an absolute blast. Highly Recommend the resort
Stayed 7 nights in Mar 2025

8/10 Good

Svetlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very hospitable and comfortable to stay at..
Stayed 10 nights in Mar 2025

10/10 Excellent

Esther mireya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Khaldon

Stayed 3 nights in Mar 2025

6/10 Okay

Delaney

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
My room smelled like they painted it 30 minutes before we arrived. The food made us all sick. You get what you pay for I guess.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
I love it I’ll be back
Stayed 6 nights in Mar 2025

6/10 Okay

Raquel Malagon

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Svetlana

Traveled with family and small children
There is no beach here. They quoted me $700 to add a night. Not worth it, we will not be back. It appeared as a family friendly place (not adult only) and drunk teenagers were going crazy during spring break
Stayed 4 nights in Mar 2025

2/10 Terrible

Silvia Miriam

Disliked: Staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Facility needs to be updated. The beach is not good. Very close to the canal.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 5 nights in Mar 2025