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Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

Property amenity
Creator video
Lobby
2 outdoor pools, cabanas (surcharge), pool umbrellas
Lobby

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪5 min walk‬
  • Delfines Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View) | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

10.0 out of 10
Exceptional
(5 reviews)
  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (View)

Room, 2 Double Beds, Non Smoking, Oceanfront (View) | Beach/ocean view

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Resort View

9.0 out of 10
Wonderful
(74 reviews)
  • 423 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View | Beach/ocean view

Room, 2 Double Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(17 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, Partial Ocean View

Beach/ocean view

Room, 1 Double Bed, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Beach/ocean view

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Resort View

Beach/ocean view

Room, 2 Double Beds, Balcony, Resort View

8.4 out of 10
Very good
(34 reviews)
  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

8.6 out of 10
Excellent
(16 reviews)
  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Beach/ocean view

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Marriott Cancun, An All-Inclusive Resort

4.5-star Cancun property, connected to the convention center in Zona Hotelera
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Marriott Cancun, An All-Inclusive Resort's 10 restaurants. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body scrubs.
Some rates at Marriott Cancun, An All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marriott Cancun, An All-Inclusive Resort features a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 125 square feet (12 square meters) include conference space. This luxury property also offers a children's pool, a health club, and a hot tub. For a surcharge, the property provides a roundtrip airport shuttle and a bus station shuttle. Onsite self parking and uncovered valet parking are complimentary.

Marriott Cancun, An All-Inclusive Resort has designated areas for smoking.

Cevichería by La Isla - Overlooking the ocean, this restaurant specializes in seafood and serves lunch only.
Sacbé Beach Shack - This beachfront restaurant specializes in Mexican cuisine and serves lunch only. Open daily.
Casa Madre - This restaurant specializes in Mexican cuisine. Open daily.
Hana Polynesian Grill - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Mo's Burgers and Shakes - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Marriott Cancun, An All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Soccer
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana Polynesian Grill
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amal

Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing resort. Staff was incredible, amenities and food excellent, great for kids. Kids camp was wonderful. Would definitely come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jun

Stayed 3 nights in Apr 2025

10/10 Excellent

Zahra

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 18 including 8 kids ranging from 2-10 yrs old. They had something for everyone. Our older kids enjoyed the kids club activities for a few hours each day. The food was decent. Most of the restaurants (except the very underwhelming Italian restaurant) were able to accommodate our ridiculously large group. Teppanyaki was our favorite, highly recommend, we booked it 2x. The ceviche and the fish taco stand were a hit too. Shout out to Victor and Erik at the pool that took care of the never ending drink and nuggets, fries, and pizza requests of the kids.
Stayed 7 nights in Apr 2025

8/10 Good

Yong

Stayed 4 nights in Apr 2025

2/10 Terrible

Damaris

Liked: Property conditions & facilities
Disliked: Staff & service
Been to this property in 2022 and the experience prompted to revisit again. This trip in 2025, it’s a huge change since last visit, my party and I did not get the same attention as other guest given it’s an all inclusive and would attribute this to my colored skin. Waiters ignored us and declined to fulfill my party orders especially the restaurants by the pool. Spoke with the dining supervisor but nothing changed. Also, if you plan to come to this resort, prepare yourself to wake up at 6am to block pool chairs. By 6.30am all pool chairs are taken and won’t have anywhere to keep your belongings while at the pool.
Stayed 3 nights in Apr 2025

6/10 Okay

Weixiang

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Angel G

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, the food is awesome, super mega friendly staff, if i could put 100 stars here i would.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

stephanie

Liked: Cleanliness, property conditions & facilities
Staffs were kind but chek
Stayed 4 nights in Apr 2025

8/10 Good

kyung sim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining is good. Proposal of shuttle from hotel to Air port, downtown etc.
Stayed 6 nights in Apr 2025

10/10 Excellent

Maryam

Stayed 6 nights in Mar 2025

10/10 Excellent

Marianne

Stayed 5 nights in Apr 2025

8/10 Good

Mende, New Market

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my daughter and her friend here for her 18th bday/grad present (April 2025). The hotel itself is gorgeous. The food is the best I've have at an all-inclusive, so many options, but buffet only available in the morning. With the exception of the check-in staff who were incredibly slow, the rest of the staff was super amazing, friendly and helpful. We had an oceanfront suite and it was perfect. Only a couple complaints: 1. the beach area had a lot of trash that was not cleaned up daily, it was disappointing (never experienced this). 2. the drinks are incredibly watered down - if you want a normal amount of alcohol (or stronger) you should go to the bar yourself and watch it be made - I was lazy and enjoyed the staff bringing my drinks and food to my lounge chair. 3. there is not a lot of lounge areas on the beach with shade so people really cram in on you if you're early enough to get the shady spots near the beach bar (not the hotels fault but be out there early if you want one of those spots). I would definitely return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bradley

Stayed 7 nights in Mar 2025

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

JI SUN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved their coffee and seafood was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Michael YoungJoon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall it was a good stay. Food options were good and the room was clean. We had the 1 bedrooms suite with a king bed and convertible sofa. Was good to have the separation as the kids are a little bit older and bigger. We liked this property over some of the larger resorts because access to the pool and beach was easier. Alberto, our waiter at Hana Polynesian is the only complaint. My boys ordered the pork chop. After putting in the order he came back to say they were out. He suggested a different option but when I asked to see the menu again he just walked away rolling his eyes at me. Then he came out with the original order and didn’t answer me when I asked what happened. He also tried to clear the table before we were even finished. I left really agitated - as you can probably tell but didn’t make much of a deal as it was our last night. Other staff was great but it only takes one person to ruin it which is why the one star.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravinder

Stayed 4 nights in Apr 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints amazing report
Stayed 6 nights in Apr 2025

6/10 Okay

Pawel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
Stayed 7 nights in Mar 2025

10/10 Excellent

Darkhan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This such a cute nicely updated hotel. We lived our stay here and sure want to be back again soon!
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos Nable

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 4 nights in Apr 2025