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InterContinental Presidente Cancun Resort by IHG

5.0 star property

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Property video
Sundeck
Body treatments, beach massages, body wraps, body scrubs, facials
Club Suite, 2 Queen Beds, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, 1 King Bed

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(37 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

9.0 out of 10
Wonderful
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(26 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Room, 2 Queen Beds, Club Lounge Access, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(35 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Presidente Cancun Resort by IHG

5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

InterContinental Presidente Cancun Resort by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.19 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1296 reviews
Rating 8 - Good. 269 out of 1296 reviews
Rating 6 - Okay. 79 out of 1296 reviews
Rating 4 - Poor. 44 out of 1296 reviews
Rating 2 - Terrible. 50 out of 1296 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 2 nights in Apr 2025

4/10 Poor

Alex

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast included was not true.
Stayed 6 nights in Mar 2025

10/10 Excellent

SAJEDEH HARATI

Traveled with family
Liked: Amenities
I spent 2 weeks in InterContitental and I enjoyed each moments of it. The beach is warm, clean and so bright. The staffs are welcoming and so nice. Room was so clean and relax. I highly recommend this hotel in Cancún. There is an easy access to stores and restaurants. I hope to come back soon.
Stayed 12 nights in Mar 2025

8/10 Good

Melinda Mimi, South San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luba, Sherman Oaks

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beach.
Stayed 8 nights in Mar 2025

8/10 Good

Mark, Palisades Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was ok and pool were ok. Great beach areas with very good services.
Stayed 7 nights in Mar 2025

10/10 Excellent

Meredith S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Everything was clean. Staff were wonderful. Food was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle Michelle Umana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A service!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony Tannehill,

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 9 nights in Mar 2025

10/10 Excellent

Arnel Desean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 7 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness
All good
Stayed 3 nights in Mar 2025

10/10 Excellent

ZHU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, access to private beach is really good
Stayed 5 nights in Mar 2025

10/10 Excellent

olawoyin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Dean, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained intercontinental! Nice front staff! Alexa even helped me to check the nearby available pickleball court! Thank you! I wish I stayed in this hotel during our entire Cancun vacation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven, Saint Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Gym needs some work, otherwise great quiet resort to chill at
Stayed 4 nights in Mar 2025

8/10 Good

Alexandra

Stayed 6 nights in Mar 2025

6/10 Okay

Michael

Stayed 6 nights in Mar 2025

10/10 Excellent

Sagar Keshava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family loved it
Stayed 7 nights in Jan 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2023 and 2024: Excellent - 5 Stars 2025: Disappointing - 2 Stars Unfortunately, the pools are no longer heated, making them quite cold and less enjoyable. This is a significant letdown compared to our previous visits in 2023 and 2024 when we could comfortably use the pool until 10 PM. The pool area is deserted almost all day, with rarely more than four people in either pool due to the cold water, creating a rather dull atmosphere. The beautiful bar and Le Cap restaurant are also empty, likely because the pools are so uninviting. I've included a photo showing just one person in the pool, despite the 90-degree air temperature. This is a missed opportunity for the hotel and quite disappointing. Additionally, the property is currently dealing with a severe ant infestation, both around the pool areas and in the beach sand. It's advisable to keep your feet off the ground near the pool and avoid the sand at the beach.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valeriu at the front desk saved the day!
Stayed 4 nights in Mar 2025

6/10 Okay

Silvana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Beach, We have been to Mexico over 10 times and this is the most beautiful beach we have seen, my husband and daughter snorkelled off beach and saw barracudas, sting rays and many many fish. The Hotel was also amazing and we had a wonderful time.
Stayed 1 night in Mar 2025