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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
10 restaurants, breakfast, dinner served; Italian cuisine
Exterior
Lake view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service
$591
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Vantage Club Junior Suite Bay View Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1249 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 570 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

8.4 out of 10
Very good
(10 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1636 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vivid Suite

Vivid Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Vivid Suite

  • 3671 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 570 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 570 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 570 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 570 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Premium Jr. Suite Golf View King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 775 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1124 out of 1694 reviews
Rating 8 - Good. 308 out of 1694 reviews
Rating 6 - Okay. 133 out of 1694 reviews
Rating 4 - Poor. 64 out of 1694 reviews
Rating 2 - Terrible. 65 out of 1694 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

fredniki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Desenia

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria Marcelina Aguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and everything was amazing from check-in to check-out!! Amazing staff, amenities, and food options!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive resort!! Amazing staff, dining options, aesthetics, pool temperature, and beyond more! Will stay here next time I visit.
Stayed 5 nights in Jul 2025

2/10 Terrible

vadrib

Stayed 6 nights in Jul 2025

10/10 Excellent

Keyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience with amazing stuff.
Stayed 4 nights in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful time, was a unique resort and had great food. However it was half finished! Don’t get me wrong the finished portion is nice but it would have been nice to know before arriving and seeing more than half of the resort is inaccessible and under construction. No construction noises and had 0 impact on my stay, just wanted to mention it. The beach club was relaxing and also had good food. But we upgraded to the vanity club and they would still charge you $80 per chair at the beach club for the top area behind the two pools, should be included in my opinion. Also would have liked for the bars and beach club to be open later, 6pm seems too early to close the swim up bars. There was bars open late bu
Stayed 4 nights in Jul 2025

10/10 Excellent

Jocelene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazingggg
Stayed 5 nights in Jul 2025

10/10 Excellent

Sanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have been to, super clean and smells luxurious.
Stayed 6 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadio romantica

Servicio de primera, con acceso a vip, habitación grande y muy bonita
Stayed 1 night in Jul 2025

10/10 Excellent

Harman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2025

2/10 Terrible

Jermaine Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Stayed 4 nights in Jul 2025

10/10 Excellent

Fannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! It has many options for activities. Rooftop pool was my favorite.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property so much. It was very aesthetic and a relaxing time for our honeymoon. We upgraded and got a beautiful corner suite with both Bay and Golf view. We also were able to use the rooftop pool which had amazing views. The staff were very friendly and ready to help. I also really loved the private beach. Even though there was seaweed on the beach (which I knew before booking) I still loved it as there were pools. The views from there was incredible. We loved all the restaurants and the ease of using the app to book reservations and find information. The Hyatt always has the best architecture!
Stayed 3 nights in Jul 2025

2/10 Terrible

Rody Fady

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff will try to scam you into upgrading you room so you can use the rooftop pool, it’s not included in the package, they’re very rude and unprofessional, paid 300 extra to use it and it turned out we didn’t even need to but still got charged the extra money, I wouldn’t wanna go there again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of the stay was having access to vantage club so you had access to the pool on the roof and nice breakfast. Resort was a bit smaller. More geared towards people who just want to party all the time. Pretty noisy at the main pools at all hours. Good if that’s your vibe. Beach club was also really loud, and hot, ocean not great for swimming as there was too much seaweed and lots of red flags from the currents, so hard to cool off. If beach is important this isn’t the place for you. Well priced and easy to get to so good for a few days. Staff were really nice, service on the roof was great. Food was a bit average. Best were the tacos you could find on select evenings if the taco truck was open. Food at the beach club was decent but a trip to get there.
Stayed 4 nights in Jul 2025

10/10 Excellent

George Jacob

Stayed 5 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a 10/10 everything was very organized and prompt. Food was good as well
Stayed 2 nights in Jul 2025

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The staff is amazing, helpful and very friendly. I would recommend this hotel to everyone.
Stayed 6 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent stayed here for my first solo trip and 10/10! Staff were amazing and hotel was super clean. House keeping definitely stay on top!
Stayed 3 nights in Jul 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: decent food, good decor, large and clean rooms Cons: not much to do, mini fridge was not getting restocked and we had to constantly request water bottles from the bar Major con to the resort is also the dishonesty of the staff - we booked this trip for 4 days and 3 nights to celebrate a milestone birthday and upon check-in were signed up by their staff member to spend part of our first day at a partner resort. We were told this was a promotional opportunity for guests to experience the other hotel as they recently partnered with Hyatt, however it was a 3+ hour sales scheme to purchase a $40k+ membership package with Hyatt. The staff continued to push our time at the partner resort until we caved and purchased something (an $800 “trial” trip) and they did not inform us that this would require us to sit through another multi-hour coercive sales pitch during said trip. Highly disappointing waste of time and money and left an absolutely awful impression of Hyatt and this resort.
Stayed 3 nights in Jul 2025

8/10 Good

Sherri Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Vivid property is great—clean, stylish, and well-maintained. The restaurants are excellent, with food and service that stand out. But avoid staying on the Bay side of the hotel. The pool deck hosts loud live shows at night, and if you're on that side, it can feel like the performance is happening right at the foot of your bed. Not ideal if you're looking for a quiet night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chanea Janessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Friendly staff. All around great experience.
Stayed 4 nights in Jul 2025

8/10 Good

Keith

Na
Stayed 5 nights in Jul 2025