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Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Pool
$252
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Cancun Convention Center
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(71 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.4 out of 10
Very good
(36 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(93 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(55 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel NYX Cancun All Inclusive

3.5-star property in Zona Hotelera
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel NYX Cancun All Inclusive has designated areas for smoking.

Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 915 out of 1584 reviews
Rating 8 - Good. 366 out of 1584 reviews
Rating 6 - Okay. 166 out of 1584 reviews
Rating 4 - Poor. 58 out of 1584 reviews
Rating 2 - Terrible. 79 out of 1584 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leorroniruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Markira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything. I booked it for my fiancées 21st birthday and he loved it as well. The staff, the food, the drinks, everything was amazing. I’d definitely go again.
Stayed 4 nights in Jul 2025

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness
Seaweed was so bad we could not use the beach. The road noise for the sunset suites was loud.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jasmine Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort and friendly staff
Stayed 5 nights in Jul 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities was amazing. The only reason we didn't rate it 5 stars was because the food wasn't that great for a 4 stat hotel. Breaking buffet was the best food of all the meals we had. The Deck lunch, snack, and dinner was Meh and the Teppanyaki was cooked so slow and taste was okay. The alcohol drinks was good but there was times the drinks did not taste good so we had to exchange it. Othed than that, the staff are all so nice, professional. They put a birthday banner on our door, balloons on our ned, provided small cake, and Champagne for my husband's birthday it was such a wonderful surprise. They have ALOT of stairs, this is not a handicap friendly place fyi. Spa was AMAZING. I'd stay here again with hopes the food is better next time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Staff members are so friendly. 10/10
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are hospitable. Excellent service
Stayed 2 nights in Jul 2025

2/10 Terrible

Gwendolyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was so bad. I just wanna forget that I was over there. You get what you pay for
Stayed 6 nights in Jun 2025

6/10 Okay

Angielee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Arber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is smaller with not as many guests as other resorts. The food is wonderful and is very Mexican authentic. The drinks are delicious and the alcohol is pretty strong! Stephanie, Rodrigo, and Jair are wonderful entertainers. They kept us involved every day on the beach and in the pool. They are the face of hotel NYX and I would recommend this hotel to anyone visiting Cancun!
Stayed 10 nights in Jul 2025

8/10 Good

Jairo

Traveled with family
Great food excellent service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY!

This place was WAY BETTER than we expected! Food great! Service great! Big comfortable room! Will always stay here while in Cancun!
Stayed 12 nights in Jun 2025

10/10 Excellent

Sea Lim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not as big as the other ones that we normally know from all inclusives BUT staff is trained, they are fast, they are nice, food is good, drinks are nice and the hotel is renovated so everything is clean and neat. I just stayed for the night so did not have the opportunity to try the restaurants but the breakfast buffet and the dinner place with the ocean view aside of the pool was 10/10. Yes I recommend, yes it a very nice option if you are looking for something not expensive but good.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Stayed 5 nights in Jul 2025

10/10 Excellent

Vantasia

Stayed 3 nights in Jul 2025

8/10 Good

Sergio, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a very good area where everything is close.
Stayed 3 nights in Jul 2025

8/10 Good

Janelle, Round Hill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed in the Sunset Suite. Some things fell short of expectations, but we made the most of our stay with patience and gratitude. Room was not greeted with champagne or chocolate-covered strawberries as advertised. Bathroom sinks clogged and didn’t drain; shower was slow to drain. Toilet clogged—maintenance came only after a second call and still flushed slowly. No conditioner provided, just shampoo, shower gel, and lotion. Mini fridge wasn’t restocked after maid service—we had to request it. Room phones didn’t work to dial out; we had to go to the front desk. Room door jammed often—key card worked, but door stuck. Deck Restaurant was a highlight—10/10! The food was delicious, and the fish was our favorite. Staff were kind and welcoming. No sleeveless shirts allowed for men. Beach service was 8/10—took 30 mins to be approached; had to wave someone down later. Umami requires formal attire—no flip-flops or sandals (including Birkenstocks). We arrived at 10:45 PM (closes at 11:30), but only the sushi bar was open and we were denied service due to sandals. Didn’t dine there or at Chianti. At check-in, we were offered an upgrade we already booked via Expedia. Later, a staff member offered ATVs/timeshares—we declined. Club reps and photographers frequently approached us—we politely declined. Some inconveniences, but still a good experience overall. Beautiful location, friendly staff, just be aware of strict dress codes and minor maintenance issues.
Sunset Suite
Lagoon View
Deck Restaurant View
Beach View
Stayed 3 nights in Jul 2025

10/10 Excellent

Aansa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice and sweet. Everything was so nice
Stayed 4 nights in Jul 2025

8/10 Good

Alexander

Stayed 3 nights in Jul 2025

10/10 Excellent

Branden kent

Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Hotel NYX!
Stayed 5 nights in Jun 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn't overrun with children, nor was it all about drinking and partying
Stayed 4 nights in Jul 2025

8/10 Good

Niusmila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Desde que llegamos todos los empleados fueron amables me gustó la atención todo limpio la comida rica gracias a todos por su amabilidad y gracias al señor del bar de la piscina Juan José muy amable prepara unas bebidas divinas muchas gracias a todos por su hospitalidad
Stayed 4 nights in Jun 2025

10/10 Excellent

kerstin doris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025