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Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Front of property - evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Pool
  • Spa
  • Gym
$297
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset) | 1 bedroom, minibar, in-room safe, blackout drapes

Suite (Sunset)

8.8 out of 10
Excellent
(55 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room

7.8 out of 10
Good
(89 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, in-room safe, blackout drapes

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(65 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite

8.4 out of 10
Very good
(34 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
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About this property

Hotel NYX Cancun All Inclusive

3.5-star property in Zona Hotelera
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel NYX Cancun All Inclusive has designated areas for smoking.

Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 863 out of 1489 reviews
Rating 8 - Good. 341 out of 1489 reviews
Rating 6 - Okay. 157 out of 1489 reviews
Rating 4 - Poor. 54 out of 1489 reviews
Rating 2 - Terrible. 74 out of 1489 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Norfolk

Liked: Amenities, property conditions & facilities
Food excellent clean and beautiful place Friendly environment
Stayed 4 nights in May 2025

8/10 Good

ken

Stayed 5 nights in May 2025

8/10 Good

Arturo

Stayed 6 nights in May 2025

8/10 Good

Alexia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
I had a wonderful time at this resort, friendly staff, amazing vibes, food was good! I’ll definitely be returning soon.
Stayed 3 nights in May 2025

8/10 Good

Katherina

Stayed 4 nights in May 2025

6/10 Okay

Darryl jay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff is great, wasn't too pleased with the food or food selections... and the drinks were okay. But other than that was a very nice place to stay
Stayed 4 nights in May 2025

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this property
Stayed 3 nights in May 2025

6/10 Okay

Marcus, Baltimore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not amazing, not bad. The Mexican food was good, but a lot of the other food, especially with the shifting international themes, did not have much flavor. Most of the drinks we ordered were really bad. The facilities were ok. We didn't have too much trouble finding spots on the beach with some shade, but the pool water was very warm, and there was zero shade over the pool. The rooms were ok. There was a lot of wasted space. We liked the view. The rooms seemed like they needed some repairs and updating, and the bathroom always felt hot and dirty. It was easy to grab an Uber from the hotel, and the staff was generally helpful and pleasant. All inclusive didn't include everything, and it wasn't always clear what was included. We ate at the Japanese restaurant one night, and it was not very good. Maybe a place to bring kids to see the show but not if you expect a tasty meal. Because of this, we didn't try the Italian place. The taco restaurant attached to the building was very good. The hotel gave us a coupon for one meal there, and that was by far the best food we had.
Stayed 6 nights in May 2025

10/10 Excellent

ELIZABETH T

Liked: Cleanliness, amenities
Excellent service
Stayed 4 nights in May 2025

10/10 Excellent

Rosalinda b

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area had so much seaweed while surrounding hotels were cleaner other than that everything was great
Stayed 4 nights in May 2025

10/10 Excellent

Niloufar, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 4 nights in May 2025

8/10 Good

Ileen Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

James Bernard Murphy

The resort was amazing! I love the whole vibe if the place, from the palm trees to
Stayed 7 nights in May 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and attentive, food was good (breakfast with many options), we had a great stay. It can get a little loud at night because our room was close to the lobby, but not a big deal for us.
Stayed 4 nights in May 2025

10/10 Excellent

Xavier

Stayed 5 nights in May 2025

10/10 Excellent

Giovanni Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the Hotel NYX. Me and my husband stayed there for 5 days and really enjoyed the staff, food, and location. The breakfast was superb with lots of options and the staff by the people consistently kept us entertained with games, music, and activities. Everyone was very helpful and the food at all the restaurants was superb. They also made good drinks and the location right by the beach was great!
Stayed 5 nights in May 2025

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at NYX for ten days and it was hard to leave! We received amazing service, the hotel was clean and offered all we needed. We enjoyed the small hotel feeling with more Mexican character than the great hotel great chains. The staff made my birthday very special, thank you Estela for answering all our questions even before we arrived!
Stayed 10 nights in May 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend and definitely revisit the property again.
Stayed 3 nights in May 2025

10/10 Excellent

Mariam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room, the service, employees at the hotel was amazing.
Stayed 3 nights in May 2025

10/10 Excellent

Hamilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the food were amazing. I highly recommend staying there. A beautiful beach as well. Overall amazing!
Stayed 6 nights in May 2025

6/10 Okay

Ilana Greenspun de

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel is small and nice. It is not a big resort so it doesn’t have all the bells and whistles but is nice and well kept. The food was fine, nothing remarkable but decent overall. We got a dinner at Chianti and that was the biggest disappointment. The prawns were impossible to eat as they cooked them with the shell and it just got stuck to them badly. The taste was good, but not the way they should be cooked (not even deveined). The meat was way overcooked and the risotto was way too watery. It almost looked like a rice soup. At Umami, the Japanese restaurant, they took forever to bring my roll and when I asked for a to-go box they said I would have to pay for the dish if I wanted to take it with me (we had the all inclusive plan and had not even ordered the 5 max. dishes per person). I was in a bad mood after the long wait and didn’t want to stay there anymore. At the end they spoke to a supervisor and was able to take it with me but the service and attitude were terrible. On the last day we were waiting for the pool guy to set up the loungers, he was waiting for someone to help him; my husband ended up assisting him so we could have a place to lay down next to the pool. We were told the bar service at the beach ends at 5:00 PM, we tried to order a drink around 4:50 and were told the service was no longer available. In general it feels like most employees are barely doing their job. Honorio, the bellboy was the only one with a real service attitude.
Stayed 3 nights in May 2025

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a very good experience here. It was my birthday and the resort really made me feel special. Once we got our rooms the next day the front desk associate David had them decorate my room! It was such a nice touch. Everyone is super friendly. Oscar the associate that helped us get the massages was the best! He greeted us everyday and was very nice. The resort and rooms are very clean. The food is good. There's a total of 2 restaurants you can book reservations for. Both were good. The food staff at the buffet especially Raul was very friendly! We liked that everyday it was a different menu for dinner. It's also safe for solo travelers my sister came for a few days and I stayed for the rest of the time by myself. Lots of things to do. They have entertainment in the lobby at night but we preferred to hit party central lots of options for dancing and etc. I would definitely stay here again!
Stayed 5 nights in May 2025

10/10 Excellent

Raphael Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip, great place
Stayed 7 nights in May 2025