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Hotel Arrecifes Suites

3.0 star property

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Photo gallery for Hotel Arrecifes Suites

Beach/ocean view
Property grounds
Outdoor pool, sun loungers
Deluxe Studio, 1 King Bed, Kitchenette | In-room safe, free WiFi, bed sheets
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Calle Heriberto Frias SM 2 Mz 14 Lote 7, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪6 min walk‬
  • Puerto Morelos Town Square
    ‪11 min walk‬
  • Puerto Morelos Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Suite, 1 Bedroom, Sea View, Oceanfront

Premium Suite, 1 Bedroom, Sea View, Oceanfront | In-room safe, free WiFi, bed sheets

Premium Suite, 1 Bedroom, Sea View, Oceanfront

  • Ocean view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | Bathroom | Shower, free toiletries, towels

Family Suite, 2 Bedrooms, Kitchen

  • 269 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed, Kitchenette

Deluxe Studio, 1 King Bed, Kitchenette | In-room safe, free WiFi, bed sheets

Deluxe Studio, 1 King Bed, Kitchenette

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio, 1 King Bed, Annex Building

Junior Studio, 1 King Bed, Annex Building | In-room safe, free WiFi, bed sheets

Junior Studio, 1 King Bed, Annex Building

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Kitchen

Junior Suite, 1 Bedroom, Kitchen | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom, Kitchen

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About this property

Hotel Arrecifes Suites

3-star Puerto Morelos hotel close to Puerto Morelos Town Square
Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Housekeeping is available on request.
Hotel Arrecifes Suites offers 25 air-conditioned accommodations with safes and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Arrecifes Suites features an outdoor pool, a terrace, and barbecue grills. Wireless Internet access is complimentary. This beach hotel also offers a garden, a picnic area, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Arrecifes Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Arrecife Suites
Arrecife Suites Puerto Morelos
Hotel Arrecife Suites
Hotel Arrecife Suites Puerto Morelos
Hotel Arrecifes Suites Puerto Morelos
Hotel Arrecifes Suites
Arrecifes Suites Puerto Morelos
Arrecifes Suites
Hotel Arrecifes Puerto Morelos
Hotel Arrecifes Suites Hotel
Hotel Arrecifes Suites Puerto Morelos
Hotel Arrecifes Suites Hotel Puerto Morelos

Hotel Arrecifes Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 508 reviews
Rating 8 - Good. 171 out of 508 reviews
Rating 6 - Okay. 65 out of 508 reviews
Rating 4 - Poor. 36 out of 508 reviews
Rating 2 - Terrible. 21 out of 508 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

jennifer

Disliked: Staff & service, property conditions & facilities
This is a very run down condo. Furniture is dirty and beat up. The door is very flimsy. The staff are rude and dismissive. The good thing is that it is directly on the beach with beautiful views.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shannon

Traveled with partner
I like the in room kitchen
Stayed 1 night in Feb 2025

6/10 Okay

Danielle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

It is what it is

This is my second time staying. The first I stayed in the annex which is not ocean front. I stayed in an ocean front suite this time. The room was in poor shape. The doors were broken, stove was dirty, water bottle empty. I stayed for two weeks and the screens being broken was frustrating. The couch was dirty and while I was under the impression there was no smoking everyone chain smoked on the patios and beach which was pretty annoying with little kids and the room being hot we needed the doors open. The staff they have is amazing but I do see some management issues. Getting my room cleaned was difficult as they aren’t staffed appropriately. The beach was covered in garbage and rarely tended to. The ocean front rooms are in desperate need of updates. For example there was just a drawer completely missing. There also needs to be drying racks for bathing suites and towels. The place is quaint and the location is amazing but I really wish the hotel group would put some love into the property. We will probably stay again but I can’t say I was super satisfied.
Stayed 13 nights in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the beach and an easy walk to the town center.
Stayed 9 nights in Feb 2025

6/10 Okay

Justine

Disliked: Cleanliness, property conditions & facilities, room comfort

A bit noisy shabby decor but nice roof top pool

This is a modern hotel but feels old. The rooms are decorated grey with wall paper that is discolored and peeling in many general looks like it needs redecorating. Extremely noisy from the bars as in so loud we felt like it was in thr room. Music stops about 23:30 thr rooftop pool is very nice with a bar and place to eat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was safe and walkable to everywhere. The beach around Puerto Morelos is not that nice, mostly because no one cleans it up or keeps it free from sargasm and other weeds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

Jean-Sébastien

Traveled with partner
Condo avec accès direct à la plage. Quelques difficultés avec la pression de l’eau et la toilette. Je recommande malgré tout cet endroit pour le rapport qualité prix dans un endroit de villégiature que j’aime beaucoup.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mikray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when we visit the town. Absolutely a gem with great staff and service.
Stayed 3 nights in Jan 2025

8/10 Good

Francois, Coldstream

Traveled with partner
Liked: Cleanliness, staff & service
Property could use a facelift. Some items were new but generally dated. The suite we booked was not what we thought. Upgrade cost more than expected. But a great beachfront property in a less crowded area, just across from the reef snorkeling.
Stayed 3 nights in Jan 2025

6/10 Okay

Amy, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown. Nice beach access, but we didn’t discover it until the second day we were there. We were in Arricifes II across the street and no one told us about beach/towels/etc. Family apartment good for small groups.
Stayed 2 nights in Jan 2025

6/10 Okay

Dmitriy, pittsburgh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice semi-private beach section. Really enjoyed the area.
Stayed 8 nights in Jan 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is right there - from our room just steps away. Very quiet part of town, just a 10 minute walk from the town square. Great restaurants in this part of town too! You have to request housekeeping services, otherwise you're on your own - but making the request was easily done. Great to have a kitchen!
Stayed 6 nights in Jan 2025

10/10 Excellent

Vanessa

Wonderful place to relax and perfect base for sight seeing. Staff are friendly and helpful, Property is a bit dated however beautiful environment and energy would stay again in a heart beat
Stayed 6 nights in Jan 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Escape

Great escape from winter. Very relaxing
Stayed 7 nights in Jan 2025

10/10 Excellent

Angeleah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. We love the beach area and lounging by the pool in the shade. The rooms are always perfectly clean. No complaints!
Stayed 15 nights in Dec 2024

8/10 Good

ERIN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
There are two buildings associated with this hotel. One is on the beach, the other is across the alley from the first building. Ideal to be in the on-the-beach building. The alley building has the tiny pool. There should be more lounge chair for guests available because the people staying in the first building left their towels on the chairs to claim them from day to day. Positives - it was quiet and easy to walk to restaurants down the street.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We plan on going back but choose a different room
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Room was large and the balcony had a staircase down to the beach. Staff were great and extremely helpful from check-in to check-out, and also helping with taxi arrangements.
Stayed 9 nights in Dec 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
So the room itself is a bit run down- ie the ceiling leaked in multiple places when it rained but the location was fabulous. It was in a quiet part of a quiet town and we could snorkel right off the beach to see lots of different fish. Lots of dining options are within 10 minutes walking distance.
Stayed 7 nights in Dec 2024

8/10 Good

Vincent Jules

Traveled with family
Liked: Cleanliness, staff & service
All inclusive when booking. But no breakfast. We paid our booking expensive because of that ( all inclusive) but we are a litte bit deceived.
Stayed 5 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
HAD to upgrade. Had Junior Room. Extremely small. Hotel has 2 seperate buildings. One is across a small street where pool, 10x5, is., unusable. Suite was beautiful, balcony with spiral staircase to beach.
Stayed 4 nights in Dec 2024