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Hive Cancun

4.0 star property

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Photo gallery for Hive Cancun

Couples treatment rooms, body treatments, deep-tissue massages
Lobby sitting area
Junior Studio Suite | 1 bedroom, premium bedding, memory foam beds, minibar
Reception
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar

Explore the area

Map
Huayacán Smz 336 Mnz Avenue 9. Lot 3, Cancun, QROO, 77500
  • María Desatadora de Nudos Sanctuary
    ‪5 min drive‬
  • Delfines Beach
    ‪23 min drive‬
  • Iberostar Cancun Golf Course
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Double Room

1 bedroom, premium bedding, memory foam beds, minibar

Luxury Double Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

1 bedroom, premium bedding, memory foam beds, minibar

Junior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, memory foam beds, minibar

Junior Studio Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Luxury Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hive Cancun

4-star Cancun hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hive Cancun offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and espresso makers. Bathrooms include complimentary toiletries and hair dryers.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs.
In addition to a full-service spa, Hive Cancun features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

Hive Cancun is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Hive Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun

Hive Cancun Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 313 out of 608 reviews
Rating 8 - Good. 143 out of 608 reviews
Rating 6 - Okay. 72 out of 608 reviews
Rating 4 - Poor. 33 out of 608 reviews
Rating 2 - Terrible. 47 out of 608 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jorge Humberto, hawaii

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Realmente no es un hotel con VIP de Expedía, no hubo ningún tipo de amenidad especial, el desayuno continental que ofrecen es terrible… el café frío, el jugo de naranja dicen que es natural y realmente no es, las opciones de pan muy malas. Realmente prometen mucho y no cumplen.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but location too far from downtown
Stayed 7 nights in Mar 2025

10/10 Excellent

Igor

Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for an airport hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Oluwafisayomi

Stayed 5 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable property near airport.
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable property near airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sadly didn't stay long due to flight issues but property was lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Shayal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming service - very understanding staff
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For a far cheaper alternative to staying on the hotel strip, Hive isn't bad. The rooms are very large and housekeeping is consistent. But, we were expecting a little more. The Hive website makes it out to be this lux spa hotel...but in reality we didn't see any yoga classes, and I believe the steam room & sauna cost extra and have to be booked in advance. We got minimal info/communication from the staff - for example, no grettings when we came and went from the hotel. We wandered around looking for breakfast without anyone asking us if we needed help. The breakfast included was a big factor for us, but turns out the breakfast was just toast, black coffee, fruit, and a mini croissant. The hotel is off of a busy main road so you do get quite a bit of street noise. The area is pretty industrial/suburban so limited things to do, but there are somw restaurants nearby. Ubers to the beach cost $15-20 USD and take ahout 25min. Overall, it was a fine experience without any issues.
Stayed 4 nights in Feb 2025

6/10 Okay

Gerardo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very pricey for very limited everything
Stayed 3 nights in Feb 2025

8/10 Good

Shallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not in the hotel zone/tourist areas of Cancun excellent for travelers seeking a true local experience. Excellent grocery stores nearby including Walmart, Aki, and Soriana - my favorite and open 24hrs. Airport is 10-20min. Free parking and taxis avsil. On site and next door offer shops, bars and restaurants. Suburban feel with urban amenities. All suite hotel with two floors: main level includes comfy bed, bathroom, very spacious closet, large smart TV, dining table/chairs, perfect sofa/coffee table with a fabulous balcony, bistro chairs/table. A wrap around stairwell leads to upper deck with ultra clean, spacious, plunge pool including two high-end sun loungers plus two VERY comfortable chairs with fluffy cushions. Plants and special lighting perfectly complement the space. Relaxing with a glass of wine, smooth jazz, while enjoying the city view and sounds was blissful. Property offers a restaurant/bar serving breakfast, lunch, dinner, snacks with outdoor seating and inviting lounge with large-screen TV. The infinity pool, hot tub, and gym are amazing. Modern, recently constructed and well-maintained. Staff are friendly and take pride in serving guests. As a solo female traveler, i gelt very safe and rnjoyed my stay. My only request: FULLY stock the kitchenette with necessities incl coasters, mini spices. Espresso machine is nice but pod/coffee pot would be more appreciated by guests. Bar graciously provided ice while ice machine was under repair.
Stayed 6 nights in Feb 2025

2/10 Terrible

Marius

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A good hotel for someone staying 1-2 days. For mor than 2 days, problems arise: -in 9 days staying the jacuzzi worked 2 days - swimingpool first 3 days was filthy -3 days I did not see butter -I had 5 days with margarine not butter -no milk offered 6 days of the stay -continental breakfest?? Is not supposed to have pastries? All offered was bread -Ice machine not working - In the room they ' forgot' to bring back after first day the small vanity towels -The Nexpresso cofee machine had coffee pads for 2 days in 8 days stay -Asked 3 times for a manager, never in the hotel -4th floor looks like is abandoned, restaurant, bar and 'bread oven'? Closed. Do not book for more than 2 days stay!!
Stayed 9 nights in Feb 2025

2/10 Terrible

Alvin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in waa slow complicated and full of hidden fees.
Stayed 1 night in Feb 2025

8/10 Good

Lavencia, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute hotel. Loved the wood and black accents. Convenient most places. The fountain for the plunge pool didn’t work. Room service could’ve been faster.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

Stayed 2 nights in Dec 2024

10/10 Excellent

Olufemi, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique about the property
Stayed 3 nights in Jan 2025

8/10 Good

Brandy, Falls Church

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe area. Nice shower and hot tub
Stayed 1 night in Feb 2025

10/10 Excellent

jamera

Liked: Cleanliness, staff & service
Staff was very Friendly
Stayed 1 night in Jan 2025

4/10 Poor

alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility was good but service slow and poor. The included breakfast was basically fruit , coffee and toast which seemed very limited
Stayed 3 nights in Jan 2025

6/10 Okay

RITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not even remotely close to a beach or a shopping centre. Breakfast is fresh fruit bowl and toast and terrible coffee not even yogurt -use the nespresso in the room demanding to be tipped Saying it’s the law -BS I still don’t know why I had to pay 90 Pesos for???My driver was getting..,so I just paid and left But yes keep all your charges and slips and take pictures of your tip Mostly friendly people but Money hungry some waiters especially the ones at breakfast reminding you of TIPS!Loved all my house keeping staff I did tip them all well got big hugs when I left -Thanks Martha for checking in David/ Dorena Not I will not be back my mistake for booking I want beach access The lady at the reception was Very Nice gave me information re cheaper way of getting around the city she was caring Lovely new hotel in an open mall with expensive 7-11 on site Beauty place clothing store Japanese restaurant Hotel has restaurant good Guacamole and chips did not have lunch or dinner Do Not Order Pizza here TERRIBLE -Too far to walk anywhere really except Walmart and grocery stores and building supplies and furnishings etc
Stayed 4 nights in Jan 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Dec 2024

6/10 Okay

OShay

Liked: Property conditions & facilities
Disliked: Staff & service
Check in was horrible and lengthy. Wasn’t able to check in but then expected to use a restroom outside of the facility due to her delay. No menus in English and limited menu. Said to have 2 restaurants but only one in actually with not too many alternatives. The service was ok and room decent but room was not cleaned well and door key constantly stopped working. My credit with booking was also difficult to use with this resort.
Stayed 3 nights in Jan 2025

6/10 Okay

Arthur

Traveled with family
Liked: Staff & service, property conditions & facilities
The rooftop pool, the snack in the room we did know there was a charge
Stayed 2 nights in Dec 2024