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Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$459* Per night/room Dec 15 - Dec 16

Suite, Oceanfront (Swim-Up)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Swim-Up)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Oceanfront (Swim-Up)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • Dining availability limited at one or more venues

Not included

  • Surcharge for premium food items

  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Limited meals offered through room service
  • All available beverages included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included

Property Features

Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a bar/lounge, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Complimentary secured self parking and secured valet parking are available on site.

Hilton Cancun, an All-Inclusive Resort is a smoke-free property.

  • Waterslide
  • Number of outdoor pools - 2
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Number of swim-up bars - 1
  • Access to nearby outdoor pool
  • Free water park access
  • 24-hour front desk
  • Beach umbrellas
  • Secured parking
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2021
  • Free self parking
  • Beach sun loungers
  • Secured parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Food and water bowls
  • Safe-deposit box at front desk
  • On private beach
  • Terrace
  • Trampoline
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 714
  • Number of floors - 7
  • Arcade/game room
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with coffee/tea makers and bathrobes. This Cancun property provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Air conditioning
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Room service (24 hours)
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Wheelchair-width doorways
  • Desk chair

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Azulinda Lobby Bar - Onsite lobby lounge.

Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.

Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

La Luce - This restaurant serves dinner only. Open daily.

Maxal - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Nearby Activities

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and CleanStay (Hilton).

UnionPay

Property does not require health documentation at check-in

Cashless transactions are available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
  • Dogs only
  • 1 per room (up to 51 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hilton Cancun an All Inclusive Resort
  • Hilton Cancun, an All-Inclusive Resort Cancun
  • Hilton Cancun, an All-Inclusive Resort All-inclusive property

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