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Haven Riviera Cancun - All Inclusive - Adults Only
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
- Fitness facilities
- Tennis
Lessons/classes/games
- Aerobics
- Bartending
- Cooking
- Dancing
- Language
- Pilates
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Yoga classes/lessons included
- Pilates classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- 24-hour room service
- Language classes/lessons included
- Onsite entertainment and activities included
- A la carte dining included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Fitness facilities included
- All meals included
- Tennis included
- Water fitness classes/lessons included
- All available beverages included
- Minibar (all beverages included)
- Onsite live performances included
- All land sports and fitness activities and facilities are included
Property Features
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Complimentary self parking and valet parking are available on site, along with a car charging station.
Haven Riviera Cancun - All Inclusive - Adults Only has designated areas for smoking.
- Daily
- Number of outdoor pools - 4
- Water dispenser
- Number of spa tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Computer station
- Water-efficient showers only
- Conference space size (meters) - 1858
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Total number of rooms - 435
- Tennis on site
- 24-hour pool access
- Couples/private dining
- Designated smoking areas (fines apply)
- Newspapers in lobby (surcharge)
- Number of bars/lounges - 8
- Number of poolside bars - 3
- Full-service spa
- Number of beach bars - 1
- Number of swim-up bars - 3
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Free beach cabanas
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2018
- Electric car charging station
- Free pool cabanas
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Number of coffee shops/cafes - 1
- Nightclub
- Safe-deposit box at front desk
- Proposal/romance packages available
- Number of restaurants - 7
- Conference space size (feet) - 20000
- Ballroom
- Laundry facilities
- Television in common areas
- 24-hour fitness facilities
- Garage
- Wedding services
- Golf cart
- Garden
- Multilingual staff
- Off-street parking
- Eco-friendly cleaning products used
Room Amenities
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Wheelchair accessible
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Cable TV service
- Flat-panel TV
- Free WiFi
- Pillowtop mattress
- TV size: 50
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Furnished balcony or patio
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- Recycling
- Restaurant dining guide
- Closed captioned TV
- Grab bar - near toilet
- Wardrobe or closet
- Energy-saving switches
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 9
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Accessible bathroom (in select rooms)
- Roll-in shower (in select rooms)
- Wheelchair accessible parking
- In-room accessibility (in select rooms)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Nearby Activities
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Beach yoga on site
- Ecotours nearby
- Fitness classes on site
- Tennis lessons on site
- Beach volleyball on site
- Scuba diving nearby
- Yoga classes/instruction on site
- Ziplining nearby
Hotel Policies
Payment types
Fees
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Grey water recycling system
Annual carbon offsets
Humane animal treatment
Guest education on local ecosystems and culture
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Minimum guest age is 18
Debit cards
No gap period between guest stays
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Hotel Names
- Haven Riviera Cancun Resort SPA All Inclusive Adults Only
- Haven Riviera Cancun Resort SPA All Inclusive Adults Only
- Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
- Haven Riviera Cancun Resort All Inclusive Adults
- Haven Riviera Cancun All Inclusive Adults Puerto Morelos
- Haven Riviera Cancun All Inclusive Adults
- Haven Riviera Cancun Inclusive
- Haven Riviera Cancun All Inclusive Adults Only
- Haven Riviera Cancun - All Inclusive - Adults Only Cancun
- Haven Riviera Cancun Resort SPA All Inclusive Adults Only
- Haven Riviera Cancun All Inclusive All Inclusive Adults Only
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
Hotel Reviews
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