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The Sens Cancun By Oasis

4.0 star property

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1 bedroom, minibar, blackout drapes, iron/ironing board
1 bedroom, minibar, blackout drapes, iron/ironing board
Children's play area - outdoor

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • La Isla Shopping Mall
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Sens Master Suite

Shower, rainfall showerhead, free toiletries, hair dryer

Sens Master Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

1 bedroom, minibar, blackout drapes, iron/ironing board

Sens Standard Limited View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

1 bedroom, minibar, blackout drapes, iron/ironing board

Sens Junior Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, (1409)
$375 nightly
The price was $704
The price is $375 total
includes taxes & fees
The Pyramid Cancun By Oasis - All Inclusive

About this property

The Sens Cancun By Oasis

4-star hotel in Zona Hotelera
At The Sens Cancun By Oasis, hit the beach, dine onsite at The White Box, or enjoy a drink at one of the hotel's 9 bars/lounges.
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis features an outdoor pool and a fitness center. Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 9 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3929 square feet (365 square meters) include conference space. This all-inclusive hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

The Sens Cancun By Oasis has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sens Cancun By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 510 reviews
Rating 8 - Good. 111 out of 510 reviews
Rating 6 - Okay. 94 out of 510 reviews
Rating 4 - Poor. 50 out of 510 reviews
Rating 2 - Terrible. 65 out of 510 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

TERRI

Traveled with partner
Liked: Cleanliness, amenities
We were only there for a full day, but it was beautiful. The staff were very friendly, and our bed was comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Reza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Apr 2025

10/10 Excellent

Igball

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good right on the beach with over 10 restaurants, felt safe, very clean and the hotel have amazing service staff all very helpful and with a big smile on their faces,which I believe is one of the most important things.
Stayed 5 nights in Apr 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 5 nights in Mar 2025

10/10 Excellent

TERRI

Liked: Cleanliness, property conditions & facilities
We had a great night. Staff were very friendly
Stayed 1 night in Apr 2025

4/10 Poor

Mariela

Good not the greatest .
Stayed 4 nights in Mar 2025

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The food at the buffet and reservation system is terrible. We went to Miramar and it was excellent, but stayed four days and that was the only good meal we could get. The all inclusive food was hard to learn and buffet has controlling hours and not great food. The outdoor snacks had a long line and were not edible. I ended up ordering Costco with ubereats so we would have food in the room. Go to the front desk and get reservations the night before for every single meal, the system doesn’t even confirm it right away - they’re basically hoping you won’t put the effort in and will eat at the limited buffet times. Go out early to get chairs by the beach in the shade. If you don’t use the reservation system and actually get meal times approved, you might as well stay at the hotel next door for half the price as they share pools and owned by the same company. We liked the resort and had a wonderful time going to the pirate ship show (the one you pay for as an excursion). This location doesn’t seem to have as many outside tourists as the more popular areas of Cancun, more locals. The hammocks were a huge hit with the kids and they enjoyed getting ice cream at the coffee shop when it was open.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Kijuana Matika

Stayed 4 nights in Mar 2025

8/10 Good

Shamez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I was a bit apprehensive to stay here because of all the negative reviews, but we stayed at the Sens and it was better than expected. The room was an average hotel room. The staff were great! There were enough restaurants to try out. The food was average, the buffet was on par with what you would expect from a buffet. The White Box Gastrobar was our favourite spot to eat. The Downsides were that there was no room service and the beach chairs get filled up by 8:30 AM. Overall, it was a great experience for my family (wife and 2 daughters aged 6, 9). I would definitely consider coming back here again, especially for the price point.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lourdes Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, good service
Stayed 4 nights in Mar 2025

6/10 Okay

Ashlie, BELGRADE

Traveled with family and small children, Traveled with family
My family and I came here for Spring Break, stayed 5 days. Keeping in mind it was going to be busy and it was. I have stayed at many other resorts in Cancun and this was not a very good one compared to the other ones. Pros- The food was good and the kitchen staff was very attentive and helpful, buffet had lots of different options. Kids had fun at the kid’s pool area and watching the shows (wish they weren’t so late at night) It was fun to watch all of the boats come in an out while swinging in the hammocks. Cons- The resort was dirty, I Noticed they didn’t have many trash cans and there was trash everywhere. People would leave trash in plants by the pool, in front of their room doors that would sit all day. They seemed short staffed every Bar only had one Bartender with long lines and no one to clean the tables or bar area for new people. Getting a chair on the beach was nearly impossible as they don’t have very many. There were people on the beach selling things, we would say no Thank you and had two different guys responded inappropriately back to us. Biggest complaint is they had construction going all day everyday while we were there very noisy. We didn’t get to check out the Spa or a couple of the restaurants due to needing reservations not working out. This place is good if you want to go on the cheaper side you do get what you pay for. But if you want to relax and enjoy the beach and peace and quiet this is not the place for you.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno las Personas de los restaurantes muy amables , lo malo desde mi punto de vista los restaurantes a la carta la comida no es muy buena, de recomendación deberían tener un restaurante al estilo mexicano todas las noches para
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Jens D

Stayed 4 nights in Feb 2025

10/10 Excellent

zhuo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 8 nights in Mar 2025

10/10 Excellent

Iris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and clean. Food was superb! Staff are friendly and helpful. Beach and pool are wonderful. The only thing is they need to update their rooms and bathroom. Overall a great resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ceisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, great customer service, clean property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sandy M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and inviting! Rooms are decent and clean. Shower didn’t drain well while taking a shower. Food was good and lots to choose from.
Stayed 4 nights in Mar 2025

6/10 Okay

Ryan Eugene David

Drinks extremely watered down. Area smells like sewage.
Stayed 13 nights in Feb 2025

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3.5 star overall
Stayed 3 nights in Feb 2025

8/10 Good

Nguyet

Liked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Karime Elena

Liked: Staff & service, property conditions & facilities
I loved the staff and the food the bartenders were amazing the only thing is that when u get picked up for excursions or transportation you have to go to the other building which can be confusing and there’s also one atm in the main building . The convenient store inside the hotel is very expensive so be sure to just use it for emergency’s other then that I love my experience .
Stayed 5 nights in Feb 2025

6/10 Okay

Sarah mae

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stuff are so nice.But the rooms are old and air conditioning is musky
Stayed 7 nights in Feb 2025