GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Body treatments, deep-tissue massages, Swedish massages, sports massages
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Panoramic room, Balcony Double Ocean View | View from room
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
$245
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

8.2 out of 10
Very good
(49 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

7.0 out of 10
Good
(48 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Lagoon View - Deal of the Day!!!

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

8.4 out of 10
Very good
(295 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(73 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.0 out of 10
Good
(10 reviews)
  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Reviews

GR Solaris Cancun & Spa - All Inclusive Reviews

8.0

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2131 out of 4619 reviews
Rating 8 - Good. 1108 out of 4619 reviews
Rating 6 - Okay. 741 out of 4619 reviews
Rating 4 - Poor. 326 out of 4619 reviews
Rating 2 - Terrible. 313 out of 4619 reviews

Reviews

8/10 Good

Landon

Traveled with partner
Liked: Cleanliness
Take care of Henry and Henry will take care of you
Stayed 5 nights in Jun 2025

2/10 Terrible

Ramgobin

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not return to or recommend this resort. From check-in, we felt pressured by an employee to book excursions before we had a chance to decide. Buffet hours didn’t match our schedule, and food often ran out. One staff member, Carmen, was rude when my brother and I ordered the same dish. On-site restaurants required reservations and a dress code, which wasn’t clearly communicated—unlike other resorts like GR Solaris. The pool felt unsafe: it was slippery and appeared dirty with food, hair, and beach debris, and we never saw it being cleaned. If you don’t speak Spanish, expect different treatment—we experienced delays at the swim-up bar and saw others treated poorly too. The only positive was that the room met our request, unlike what Expedia originally showed.
Stayed 4 nights in Jun 2025

4/10 Poor

Tavin Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unable to make reservations at the dinner restaurants, the food at the buffet (besides the omelette station) was either cold or bland. Good choices at the buffet were just not sufficient. The deli food was not good either. Pizza station was good. The room was ok, but the faucet connected to the face bowl was a task to completely turn off. Overall a very low rent, no frills resort.
Stayed 3 nights in Jun 2025

2/10 Terrible

RON

Disliked: Cleanliness, staff & service, property conditions & facilities
We were unable to arrive due to our airlines being canceled. They offered us no options we paid for rooms we didn’t get to use and they offered us no options so we were will remember this next time when we plan our trip that we will add GR Solaris to our list of places to avoid And advise other travelers to do the same
Stayed 2 nights in Jun 2025

6/10 Okay

Venkata P

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
ok,
Stayed 5 nights in Jun 2025

8/10 Good

Allison Von

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked it was only 15 min from the airport! Staff was super friendly, very accommodating. There were shows every night…magic show, neon dance party, acrobat show, karaoke! The snack shack by the pool was the BEST! They have a brick oven pizzeria by the pool! Sooo good! The pool was super nice! Had a foam party! The beach was good! They had ceiling fans in the room which was awesome! Things I didn’t like…they don’t serve alcohol till 11am…that sucked! The buffet was ehhhh! Breakfast was decent but dinner was not great! Small bathrooms for family of 4!
Stayed 3 nights in Jun 2025

10/10 Excellent

jerzy m

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in May 2025

10/10 Excellent

Ariel

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time here for my birthday. Would come back again.
Stayed 5 nights in May 2025

10/10 Excellent

Starlin

Stayed 3 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Fernando

Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela Jo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was great the staff was so very nice, place was clean, the entertainment was over-the-top awesome, the pool entertainment works so very hard keeping everyone happy. They did a great job.drinks were cold and the food was great ! We have gone to this hotel for 6 times, we love it
Stayed 7 nights in Jun 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Each and every staff member at this resort worked together to cultivate an amazing vacation experience for the whole family!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a great area
Stayed 4 nights in Jun 2025

10/10 Excellent

Fernando

Stayed 5 nights in May 2025

6/10 Okay

Scott Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and entertainment were amazing!!! Buffet was HORRIBLE!! Same food everyday, very small, not enough variety. I did not like the food at all, not good flavor. If you are looking for good food, this is not the place. Almost impossible to make reservations for the restaurant, they were all booked.
Stayed 3 nights in Jun 2025

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I ask for the VIP and they never did anything I want it a room upgrade didn’t have it I never get the bottle and I ask I didn’t feel VIP at any moment of my stay
Stayed 4 nights in Jun 2025

10/10 Excellent

reshika

Traveled with family and small children
Liked: Cleanliness
Location was superb the buffet had almost same menu every day and night
Stayed 5 nights in Jun 2025

4/10 Poor

CESAR RAMOS

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The food and drinks are mediocre at best. I had to keep on calling them to clean our room because they wouldn't come. They also advertise the rooms as ocean front but they're more like ocean view.
Stayed 4 nights in Jun 2025

6/10 Okay

Kristine, Elgin

Traveled with family
Liked: Cleanliness
I liked that the property was smaller than the other properties. However, I booked the trip with my nephew and when checking in the front desk said they did not have a room with two beds as I requested. As if I am to sleep in the same bed with my nephew. Then after 30 minutes of arguing with the lady she miraculously found a room with two beds as we requested. Food is very subpar. Drinks were delicious and service is restaurants and bars were excellent.
Stayed 7 nights in Jun 2025

6/10 Okay

Mary Alice

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was wonderful. The buffet was not the best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Stayed 6 nights in Jun 2025

4/10 Poor

Michelle

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We were Unable to receive reservations for restaurants. We left the property 2 of 4 nights just to have dinner. Limited bar hours were horrible. I would not recommend this hotel if you plan on paying for AI.
Stayed 4 nights in Jun 2025

4/10 Poor

Francisco Salvador, Houston

Traveled with group
Liked: Cleanliness, amenities
The service was nice, but the hotel dinning room was in construcción.
Stayed 4 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Good Services
Stayed 3 nights in Jun 2025