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GR Solaris Cancun & Spa - All Inclusive

4.0 star property
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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Panoramic room, Balcony Double Ocean View | View from room
Body treatments, deep-tissue massages, Swedish massages, sports massages
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa
$271
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

8.2 out of 10
Very good
(48 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

7.0 out of 10
Good
(48 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(292 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(70 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2095 out of 4551 reviews
Rating 8 - Good. 1093 out of 4551 reviews
Rating 6 - Okay. 725 out of 4551 reviews
Rating 4 - Poor. 322 out of 4551 reviews
Rating 2 - Terrible. 316 out of 4551 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Liked: Amenities
Excelent
Stayed 8 nights in May 2025

10/10 Excellent

Tysha

Stayed 3 nights in Feb 2025

4/10 Poor

Lamberto

Stayed 5 nights in May 2025

10/10 Excellent

Guillermo Luis Martillo, Lodi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The treatment from all the staff
Stayed 4 nights in May 2025

10/10 Excellent

Ariel

Stayed 3 nights in May 2025

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in May 2025

10/10 Excellent

patrick george

Stayed 4 nights in Mar 2025

2/10 Terrible

Fabio Gomes Da

Disliked: Cleanliness, amenities, property conditions & facilities
The food was bad, the beer at the pool was warm, there weren't any good snacks to eat, nothing for the kids to play with, I had a terrible experience, that's all I have to say
Stayed 7 nights in May 2025

10/10 Excellent

Hanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We visited the hotel twice and hope to visit it again.
Stayed 7 nights in May 2025

8/10 Good

Lyndsay Marielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time here. Great, attentive staff. Lots of options for food, although it isn’t that great…we didn’t get sick and didn’t starve. Shows were great Room got a lot little chilly. Was very bothered by the construction next door. We were the last room in the building closest to the noise. They were doing it until 3 am
Stayed 4 nights in May 2025

4/10 Poor

Melissa

Traveled with family
Disliked: Amenities
Nothing is great about this property. The welcome was not very warm..like if he was tired at his job! The food was basic...the restaurants were "at capacity " like from 3pm? Wow...ridiculous...only One day they put the umbrellas by the beach so youre basically sitting in the sun the entire time? Ridiculous....I emailed and asked about birthday specials..nothing. ..I must say the only good thing out of my 3nights here was for breakfast the day of my birthday, Manuel from the buffet was kind enough to acknowledge my birthday and sang with some cake... Lets not talk about the NOISE OMFG...ridiculous....you hear the music and hollering from the pool, you hear tables and chair moving around like omg...and worse the construction next door you hear that too!!! Like damnnn but the rest of the hotel and resort is a 1 out of 10....i wont waste my time or money staying here every again....
Stayed 3 nights in May 2025

10/10 Excellent

Katrina

Stayed 3 nights in Apr 2025

10/10 Excellent

Alma, SAN ANTONIO

We enjoy every little bit of this hotel. The staff was so friendly. Our room was clean and real nice
Stayed 6 nights in May 2025

6/10 Okay

Jericho

Liked: Staff & service
Stayed 7 nights in May 2025

2/10 Terrible

Juan Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately we had a terrible experience. Room on first floor and balcony overlooking the industrial corridor between our hotel and the one next door. A worker was power washing plastic crates for two hours (9 pm to 11 pm); bathroom didn’t have conditioner or cream; we asked to be put on another room but the front desk refused, even after telling us that they were only at 60% capacity; the next morning there was no electric power ! We were told to pack our things and they would change our room but when we returned in the late afternoon we were stil on the same room. We left that day (awful way to spend our 20th anniversary!)
Stayed 7 nights in May 2025

10/10 Excellent

Rosa Irma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super. Food was good and the entertainment was really nice.
Stayed 4 nights in May 2025

10/10 Excellent

Neyla

Liked: Cleanliness, staff & service, property conditions & facilities
A great family friendly resort, very friendly staff, clean and a lot of fun will definitely come back
Stayed 3 nights in May 2025

8/10 Good

selma

Traveled with family
Liked: Cleanliness, amenities
The buffet could provide more variety. I do not like the fact that an app has to be installed in ordered to make reservations at other restaurants as it requires IOS 18.something.The rooms are showing age. Employees 10/10. Truly will go above and beyond. A big thanks to Antonio @ towel area!
Stayed 3 nights in May 2025

10/10 Excellent

Acioli, Newark

Stayed 5 nights in May 2025

10/10 Excellent

Tori

Stayed 4 nights in May 2025

10/10 Excellent

Christine Jo-Anne, Morinville

Traveled with family
Liked: Cleanliness, property conditions & facilities
We really loved the cleanliness of the property, the professionalism of all the staff. The entertainment group, Marco, Israel, Grecia. Julio, Reuben, Eduardo were all amazing, they kept us active and were very professional and made us feel like we were at home. The bartenders at the pool bar were all amazing, Victor was always smiling and very friendly whoever anyone came to the pool bar. The drinks were all fantastic, the food was wonderful throughout the whole resort. We can not wait to come back soon. Thank you for making my birthday week a memorable one.
Stayed 8 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Norge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best staff in the world
Stayed 7 nights in May 2025

10/10 Excellent

Aron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful experience I had in my vacation in Mexico with GR Solaris hotel. I recommend this hotel to others
Stayed 4 nights in May 2025