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Fiesta Inn Cancun Las Americas

3.0 star property

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Photo gallery for Fiesta Inn Cancun Las Americas

Relax by the pool with a view of the city.
Enjoy a serene view from the large window, relax on the comfortable sofa, and unwind in the stylishly furnished room.
Stunning hotel exterior with a prominent red logo and lush palm trees.
Relax in style with comfortable seating, a bar, and a pool view.
Enjoy a serene coastal view from the comfort of this stylish room, featuring two single beds and a modern design.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
Av. Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪2 min walk‬
  • Tortuga Beach
    ‪11 min drive‬
  • La Isla Shopping Mall
    ‪20 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, View

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Inn Cancun Las Americas

3-star hotel in Downtown Cancun
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Fiesta Inn Cancun Las Americas offers 187 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Fiesta Inn Cancun Las Americas provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Fiesta Inn Cancun Las Americas is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - Onsite restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 280 for adults and USD 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 280 for adults and USD 180 for children
  • Self parking fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Las Americas
Fiesta Cancun Las Americas
Fiesta Inn Cancun
Fiesta Inn Cancun Las Americas
Fiesta Inn Las Americas
Fiesta Inn Las Americas Cancun
Fiesta Las Americas
Fiesta Las Americas Cancun
Las Americas Cancun

Fiesta Inn Cancun Las Americas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricio, San José del Cabo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Cancun downtown, inside Mall of Americas with lots of shopping and dining options, cost of breakfast is high considering you have other options. Room is good size, bed comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Traveled with group
The staff were very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and made the trip enjoyable.
Stayed 3 nights in Mar 2025

6/10 Okay

guillermo

Amazing location for my work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed for a couple of days. Situated i the heart of downtown cancun. Rooms are spartan but very clean. Water pressure in shower and sink low. Hotel has some noticeable wear and tear including in pool area. Acces to dining and shopping simply amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for your money!

We had an amazing stay at fiesta Inn Cancun Las Americas, but the person who helped us out the most and was very informative, was Manuel. He should be employee of the year. He helped us out from the beginning to the end of our departure from the hotel. Thank you manuel. PS you are literally in the mall, so food and shopping is crazy.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALEJANDRO MEDINA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien me encanto
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald P.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff, especially Matteo, were extremely helpful with information about all kinds of things and made us comfortable. I'll stay there again the next time we are in Mexico.
Stayed 1 night in Feb 2025

10/10 Excellent

Ammon

Was as expected
Stayed 3 nights in Feb 2025

10/10 Excellent

Ximena

Stayed 1 night in Jan 2025

2/10 Terrible

Mihret

Liked: Cleanliness
Stayed 10 nights in Jan 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jan

Stayed 1 night in Jan 2025

10/10 Excellent

Karol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jason, Vermilion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Cancun. Beds are super comfortable and that’s sometimes hard to find in Mexico. Great central location attached to Las Americas Mall. I recommend it, I’ve stayed multiple times.
Stayed 4 nights in Jan 2025

4/10 Poor

Eric

Stayed 2 nights in Dec 2024

10/10 Excellent

Borkowski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Barbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and very convenient location for bus tours pick up. Has tons of restaurants as well since it’s located in the mall.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abimael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 5 nights in Jan 2025

6/10 Okay

Shyri

Stayed 1 night in Jan 2025

10/10 Excellent

Miguel, Surrey

Liked: Cleanliness, property conditions & facilities
Good and safe
Stayed 1 night in Jan 2025

4/10 Poor

Qiaochu

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My room was missing a hairdryer, so I went to the front desk to request one. The front desk staff assured me that housekeeping would send one to my room, but I never received it, even by the time I checked out. Additionally, the service line wasn’t working, so I had to go down to the hotel lobby every time I needed assistance. This was quite inconvenient.
Stayed 1 night in Dec 2024

8/10 Good

YING

Stayed 1 night in Dec 2024

8/10 Good

YING

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities
Front desk staff really need to improve their English skills, restaurant staff are very very friendly
Stayed 2 nights in Dec 2024