Beginning of main content

Get an overview of this hotel
3.5-star Cancun resort in Zona Hotelera

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

Location

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Ballenas Beach, Aquaworld, and Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 2 mi (3 km).

Resort Features

At Emporio Cancun, hit the beach, dine onsite at Condimento Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges.

Room Amenities

All 443 rooms offer free WiFi, coffee makers, and plasma TVs. Free bottled water, hair dryers, and safes are among the other amenities that guests will find.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.30 per accommodation, per night
  • Sanitation services: USD 1.35 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Debit cards not accepted

No rollaway/extra beds available

No pets or service animals allowed

Please note, some room types at this property are not available when booking a stay with children.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 10:00 PM.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Cancun Emporio
  • Emporio Family
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Hotel
  • Emporio Hotel
  • Emporio Cancun Resort
  • Emporio Resort
  • Emporio Cancun Resort
  • Emporio Cancun Cancun
  • Emporio Cancun Resort Cancun

Promotions

Dining Discount

Book a stay in any room or rate plan and receive 10% off food and beverage at the on-site Condimento and Bacoli restaurants (dinner only).

Promotional blackout periods may apply. Full details at check-in. Taxes and gratuity may not be included. Offer valid anytime, subject to availability. Other restrictions may apply.

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Emporio Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers

  • Taxes included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • All onsite activities, and facilities and equipment included
  • Room service not included

Property Features

Some rates at Emporio Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Emporio Cancun features 3 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 8288 square feet (770 square meters) include conference space. This beach resort also offers tour/ticket assistance, gift shops/newsstands, and a garden.

Emporio Cancun is a smoke-free property.

  • Number of outdoor pools - 3
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Free grocery shopping service
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1983
  • Coffee shop or café 1
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 770
  • Number of meeting rooms - 5
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 8288
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 443
  • 24-hour fitness facilities
  • Number of floors - 9
  • Number of buildings/towers - 12
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Room Amenities

Emporio Cancun offers 443 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Condimento Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Scuba diving nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?