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Get an overview of this hotel
3.5-star Cancun resort in Zona Hotelera

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

Location

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Ballenas Beach, Aquaworld, and Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 2 mi (3 km).

Resort Features

At Emporio Cancun, hit the beach, dine onsite at Condimento Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges.

Room Amenities

All 443 rooms provide free WiFi, coffee makers, and plasma TVs. Other amenities available to guests include free bottled water, hair dryers, and safes.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-out is available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are conducted regularly

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Please note, some room types at this property are not available when booking a stay with children.

Individually-wrapped food options are not available

Gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Cancun Emporio
  • Emporio Family
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Hotel
  • Emporio Hotel
  • Emporio Cancun Resort
  • Emporio Resort
  • Emporio Cancun Resort
  • Emporio Cancun Cancun
  • Emporio Cancun Resort Cancun

Hotel Amenities

All-inclusive Details

  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Taxes included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Room service not included
  • Premium food items not included

Property Features

Emporio Cancun features 3 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 8288 square feet (770 square meters) include conference space. This beach resort also offers tour/ticket assistance, gift shops/newsstands, and a garden.

Emporio Cancun is a smoke-free property.

  • Number of outdoor pools - 3
  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Free grocery shopping service
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1983
  • Coffee shop or café 1
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 770
  • Number of meeting rooms - 5
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 8288
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 443
  • 24-hour fitness facilities
  • Number of floors - 9
  • Number of buildings/towers - 12
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Room Amenities

Emporio Cancun offers 443 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Eco-friendly toiletries
  • In-room safe
  • Number of bathrooms - 1

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Condimento Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Scuba diving nearby

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