Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Exterior
Preferred Club Corner Suite Ocean View King | Living room | 48-inch flat-screen TV with cable channels, Smart TV, Netflix
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Ultramar Ferry Puerto Juárez
    ‪11 min walk‬
  • Puerto Cancun Marina Town Center
    ‪5 min drive‬
  • Plaza Las Americas
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 1206 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Ocean View

9.2 out of 10
Wonderful
(14 reviews)
  • 958 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Golf and Ocean View 2 Queens

8.6 out of 10
Excellent
(8 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View 2 Queens

8.6 out of 10
Excellent
(7 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Ocean View Plunge Pool King

8.4 out of 10
Very good
(5 reviews)
  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 958 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Preferred Club Corner Suite Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Golf and Ocean View

  • 958 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 1033 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Golf and Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Family Suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 1685 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Deluxe Ocean View 2 Queens

9.6 out of 10
Exceptional
(15 reviews)
  • 479 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Premium with Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Family Suite -5 guests- with Sea View

  • Sea view
  • Sleeps 5
  • 1 Twin Sofa Bed, 2 Double Beds and 1 King Bed

Suite with Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Suite -6 guests- Premium with Sea View

  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Family Suite -5 guests- with Sea View

  • Sea view
  • Sleeps 5
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Family Room -5 guests- with Sea View

  • Sea view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Double Beds

Similar properties

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5-star property in Puerto Juarez
Spend the day relaxing on Dreams Vista Cancun Golf & Spa Resort - All Inclusive's private white sand beach or at a complimentary water park before returning for a meal at one of the property's 6 restaurants. Change of towels is available on request.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a children's pool, a fitness center, and a rooftop terrace. Complimentary covered valet parking is available on site.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Vista Prime Asado - Overlooking the ocean and golf course, this steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bluewater Grill - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Himitsu - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Mi Lucrecia - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pickleball court
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,428 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs
Stayed 4 nights in Mar 2025

6/10 Okay

Hang Thi xuan

Traveled with family
Liked: Cleanliness, staff & service
Not enough air conditioner Can’t swim on the beach so dirty Too much wind , noise can’t sleep
Stayed 4 nights in Apr 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
I loved the people that work in this resort they make you feel like royalty!! Workers that work In the kitchen, restaurant, bar, housekeeping, keeping the hotel clean including the bathrooms all over the hotel the guy who was making fresh juices in the morning, the lady that makes omelets, etc they all were amazing!!! I have never stayed in a hotel that made me feel this special and so comfortable like the Dreams vista Cancun resort! It is toooo bad that the beach in this hotel was horrible!! we weren’t able to go in the ocean:(
Stayed 6 nights in Mar 2025

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an awesome time at Dreams Vista. All the staff members were kind, friendly, and put in great effort into their work. We especially appreciated Chef Gabriella and Victor from Security. The resort had many food options and the food was so good, especially for an all inclusive. Room service was awesome and always came quickly. They had continuous family friendly entertainment everyday. The spa was really pretty, everyone enjoyed the massages. The mani/pedi was super overpriced, about $100 for each, so plan to do that ahead of time. The app was also great, you could do everything from there. It was pretty windy when we went, something I didn’t anticipate. If you listen to the sales pitch, it can get pretty long. After the first guy pitched, we were handed off to Guillermo from corporate. He was aggressive and seemed irritated about us not wanting to buy. And spoiler alert: their highest package deal costs $193,000! I’d say this is more a family friendly resort; if you’re wanting to party, go to an all adult place. And don’t forget to tip! Everyone works very hard and it shows.
Stayed 4 nights in Mar 2025

10/10 Excellent

David Michael

Stayed 6 nights in Mar 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Gorgeous property, great food options, great staff and service
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Stayed 3 nights in Feb 2025

8/10 Good

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Preston Bryce

Traveled with group, Traveled with family
Disliked: Cleanliness
Pools had mold in them. Preferred club is not worth it areas at beach and pool is over crowded we could not use the services we paid for at either designated areas. Do not get it. Preferred pool need a deep cleaning. Beach does not have enough chairs. Sushi and tacos were great we had that for lunch everyday everything else I’d stay away from other members got sick from burgers etc. some staff were great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Stayed 5 nights in Mar 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation but beach needs some improvement
Stayed 7 nights in Mar 2025

2/10 Terrible

Hyeongyeol

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
If you consider this place for your vacation, listen very carefully. First of all, I am a huge fan of Dreams resorts. They always work so hard and their services always meet our expectations. However, for some reasons, this resort was the worst ever. Here are a few things to share with you. 1. Food option and waiting time. Waiting and waiting. Wait to get the table, wait for the drinks, wait for your food… For example, I was the first in a line to get a table, and ordered everything as soon as the server came. Then waited for 40min and just left to the buffet restaurant. Pretty much all restaurants are first come first serve. 2. The beach is so tiny. You are not gonna find the chairs. If your children are looking for sand play, hmm good luck. 3. Here is another example to make a better decision. A giant bathroom sliding door just fell off from its railing (because it is so rusted) and almost smash to our boys. So close to serious injury or worse. Their first reaction? We will fix it for you, no room change! Then, okay we will change your room but down graded. We are full! ( no its not!) then, so sorry we will give you an access to our fancy restaurant! ( kids cannot go) The employees work so hard but short. No server is taking care of your table. If you try to grab some drink by yourself for your kids, their reaction is what are you doing. Food is just avg. same food everyday. Just burgers and drinks you will be getting. You are very welcome to save your $!

6/10 Okay

Ryan

Traveled with family
Liked: Staff & service
Disliked: Amenities
Would be a great place for a family with very young children. There are a BUNCH of little ones there! Dining was ok at best. Only breakfast spot so waiting in line for a long time is a regular thing. Pool was good but seating was very limited. People get up early and reserve all the seats. Pretty annoying in my opinion and in comparison to other resorts I’ve been to. If you have a family of little ones, go for it. Otherwise go elsewhere. One more thing, staff was great and kind :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael Angelo Villar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excellent!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Cancún
Stayed 3 nights in Mar 2025

10/10 Excellent

KELSEY CHRISTINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest all-inclusive resort I've stayed at in Mexico. It is upscale, upbeat (while not being a young adult party atmosphere), and lovely. Great for couples and kids. Excellent food. Only a small beachfront area but otherwise, spectacular.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rachit, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Dreams Vista Cancun! The resort was spotless—from the rooms to the pool area, everything was exceptionally clean. Its convenient location near the airport made travel easy, and the variety of excursions ensured there was always something exciting to do. The dining options were plentiful, offering enough variety to keep every meal enjoyable. What truly made our experience special was the outstanding staff. Everyone was friendly, attentive, and always in great spirits. A special shoutout to David, who went above and beyond in making our stay unforgettable. His warm and welcoming nature, along with his help with surfing and various resort activities, truly stood out. He was not only incredibly caring but also a pleasure to chat with. Overall, we loved our time here and wouldn’t hesitate to return!
Stayed 5 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! The staff is so friendly & helpful. The food is great and available at all times. The pool is huge! It’s always clean and ordering drinks is easy (too easy!). Our room was clean, modern and comfortable. There is a really cool kids pool and lots of activities available (yoga, zumba, aquaaerobics, beach volleyball, etc) Although everyone was nice, some staff members made our stay even better: Alvin (beach concierge) & Stefani (pool waitress). Gracias por todo!
Stayed 9 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property overall was wonderful. Beach was on the small end but we didn’t mind it. A few more restaurants (for non-preferred guests) would have made my rating 10/10. I would rate my experience as 8/10.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gaston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent. Great food options. Especially evening restaurants (try sushi at Himitsu with sushi chef Patricia - it was superb!) As well as the mediterranean restaurant (Blue Water Grill) Pool and beach service was great (thanks Leo, Alvin and Jorge for taking care of us!) Our room staff, led by Isabel kept the room in perfect condition all the time) My only two pseudo negatives were that the beach itself is a bit rocky and populated with underwater plants. So, not that nice. And the room acousticts were not very good. So if you get noisy neighbours, it will be noisy! But, other than that 9 out of 10.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nguyen Thoai Du

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We still had to pay partially to use the coupons. We couldn’t use the coupons solely.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a wedding anniversary trip and they treated us amazing. The captain of servers Rodrigo was so giving and provided excellent service. Armando was another server that was so kind and always willing to help us out with food and drinks. The overall ambiance at Blue Water Restaurant was also great. 10/10 recommend this hotel. Will be coming back and bringing the entire family.
Stayed 6 nights in Feb 2025

2/10 Terrible

Amenawon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025