See all properties

Cyan Cancun Resort & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

Relax by the ocean with a clear view, surrounded by lounge chairs and sunbeds under a pergola, with umbrellas for comfort.
Relax by the ocean with a serene beachfront setting, featuring a pool, sandy beach, and shaded area.
Relax in this stylish living room with two sofas, a coffee table, and a floor lamp.
Enjoy a warm atmosphere and a selection of hot beverages at our bar, featuring a variety of bottles and a coffee machine.
Enjoy a scenic view from the balcony, featuring a comfortable bed and seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(57 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

7.8 out of 10
Good
(40 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.2 out of 10
Very good
(19 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the serene pool, surrounded by lounge chairs and ocean views.

The Westin Resort & Spa, Cancun

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (2033)
$130 nightly
The price is $130 total
includes taxes & fees
The Westin Resort & Spa, Cancun

About this property

Cyan Cancun Resort & Spa

3.5-star hotel in Zona Hotelera
When you stay at this beach hotel you can enjoy umbrellas, sun loungers, and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a garden, and a terrace. Onsite uncovered self parking is complimentary.

Cyan Cancun Resort & Spa has designated areas for smoking.

Cyan Cancun Resort & Spa has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 617 out of 1478 reviews
Rating 8 - Good. 366 out of 1478 reviews
Rating 6 - Okay. 206 out of 1478 reviews
Rating 4 - Poor. 135 out of 1478 reviews
Rating 2 - Terrible. 154 out of 1478 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lynette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nothing like the pictures. It’s dirty, bathroom is terrible, can’t control the air, door lock was broken. Fridge has rust inside and the chair had spots all over. DONT EVER STAY HERE!! Was supposed to stay there for 5 days but I left after one day.
Stayed 4 nights in Apr 2025

6/10 Okay

Paris

Traveled with group
Disliked: Property conditions & facilities
The lights and hot water went off a few times and we had no power
Stayed 5 nights in Apr 2025

10/10 Excellent

JUAN ARTURO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Indudable is most Stay iff you locking for a plane to stay whit good deal and magnificent view and adventure all around.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eduardo O

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Elexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Sashaann

Traveled with partner
Disliked: Amenities
The rooms were old looking and dirty, you can hear the wind blowing through the vents and they have no microwaves.
Stayed 1 night in Apr 2025

6/10 Okay

Keturah Rose

Liked: Cleanliness
Disliked: Amenities
It is not all inclusive! The drinks and food are all an extra charge! Overall we had an enjoyable time. Pool is nice and room was clean
Stayed 8 nights in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was terrible charge us for each towel we used even if it had sand in it bad service. Everybody was rude. Total waste of money. Don’t recommend this to nobody.
Stayed 8 nights in Mar 2025

2/10 Terrible

Miyah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Left early, scary loud , dirty .
Stayed 7 nights in Mar 2025

4/10 Poor

vanessa

Disliked: Staff & service, property conditions & facilities
Every one was friendly on the property, excluding one person. She worked front desk, and was the person who checked us in. I think her name was America.
Stayed 7 nights in Mar 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there.
Stayed 5 nights in Mar 2025

4/10 Poor

troy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y rápida solución de problemas
Stayed 5 nights in Mar 2025

10/10 Excellent

Derek

It's a 3 star place but i give it 5 stars. It's an affordable place to stay. The beach, pool and restaurant are all great. The views from the room are great. It's a long ways from the clubs abs restaurants.
Stayed 3 nights in Mar 2025

8/10 Good

natalie

Traveled with family
Liked: Cleanliness, amenities
Beautiful view, water, pool. Nice rooms. Some disrepair around building (in elevators). Food and drinks were mediocre. Not much around street side except 2 good restaurants across street. Beach walkable, nice beds. Check in was chaotic and wouldn’t call us a taxi to airport, told us to cross busy 4 lanes of traffic with luggage to hail our own at 6:30am.
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 6 nights in Mar 2025

10/10 Excellent

Axl Alberto Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was good
Stayed 7 nights in Mar 2025

10/10 Excellent

Mikecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Florence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, comfy bed, like the access to a fridge, balcony with a stunning view. The spa services were great! The cherry on the cake was the infinity pool & swim up bar. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Rubie Anne Margarette

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel with some update needed

The building is nice. The place and the vibe is nice. The room is ok-ish Would have been nicer is the window doesnt look dirty and the sills are fixed and cleaned. Our washroom mirror needs a replacement badly. We only stayed for 1 night. We stayed closer to the airport for our 5 am fly back home. The sofa bed in our room badly needed a cleaning. Didnt want to sit in there. Really dirty. Over all, for a 1 night stay, its not that bad.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the wonderful customer service i received here. The views werw sweet, the food was good, and the price was right. I'll be back
Stayed 2 nights in Mar 2025

6/10 Okay

Elias

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the infinity pool and direct access to the beach. The staff were great. We had a wonderful couples massage. The onsite restaurant was good. No outside food or drinks are allowed. There are no ice machines. If you want ice, you have to go into the restaurant and ask for it. There was no microwave. Morning coffee is available in the lobby for a price. We asked for an iron and they brought it. The bathroom did not have towel bars or hooks to hang bath towels. Some rooms have small balconies. Ours did not have a balcony.
Stayed 7 nights in Mar 2025