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Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Mini-golf
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
3 outdoor pools, sun loungers
6 restaurants, breakfast, lunch, dinner served; barbecue

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
$268
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard with Sea View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 5

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(97 reviews)
  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(273 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(102 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 409 sq ft
  • Sleeps 2

Family Room -5 guests- Standard with Garden View

  • 441 sq ft
  • Sleeps 5

Family Room -7 guests- Standard

  • 818 sq ft
  • Sleeps 7

View all photos for Family Room -5 guests- Superior with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room -5 guests- Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 5

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  • Hot Tub
  • Breakfast included
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About this property

Crown Paradise Club Cancun All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1183 out of 3398 reviews
Rating 8 - Good. 839 out of 3398 reviews
Rating 6 - Okay. 642 out of 3398 reviews
Rating 4 - Poor. 353 out of 3398 reviews
Rating 2 - Terrible. 381 out of 3398 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 5 nights in Jun 2025

2/10 Terrible

Natyshia Shinique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what was advertised on Expedia. The hotel was dirty. Food was limited and horrible. They don’t bring towels. You have to make a reservation at 8am to dine. It’s not worth it. That food is horrible also. Limited things for kids to do.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grisel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families with children. The resort has activities planned for everyone. Entertainers are very charismatic.
Stayed 4 nights in Jun 2025

2/10 Terrible

Muwafaq

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the property is not clean at all. staff are rude. they charge for everything. unhappy
Stayed 5 nights in Jun 2025

10/10 Excellent

Edlyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, our 7-year-old daughter, and I stayed at this hotel for five nights. Unfortunately, on the first night, we were given a room that lacked basic amenities—there were no towels, slippers, or even toothpaste. However, the next morning we spoke with the manager, Brenda Sauivel, and she was absolutely fantastic. She not only listened patiently to our concerns but also generously upgraded us to one of the best suites in the hotel as a courtesy. The new room was spacious, beautifully maintained, featured a balcony with a direct ocean view, and included a private hot tub. We truly appreciated her kindness and professionalism—Brenda made a huge difference in our stay. Regarding the hotel itself, it was quite busy and full of guests, but generally well-managed. One of the highlights was the daily entertainment programs, which were consistent and lively. The on-site waterpark included four slides and a small zipline—perfect for kids. There are six à la carte restaurants, with the steakhouse being the standout. The Italian and French restaurants were also enjoyable and worth a visit during your stay. The hotel staff were friendly and helpful, especially the bartenders, who made a genuine effort to provide any drink we requested. While this hotel may not be among the top luxury resorts in Cancun, it offers good value for families looking for a more budget-friendly option. The animation team did a great job every night with entertaining shows that were enjoyable for both childr
Stayed 5 nights in Jun 2025

10/10 Excellent

Johanna

Stayed 7 nights in Apr 2025

6/10 Okay

Yougashwar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is very nice. The hotel is clean. The buffet food is terrible for lunch and dinner. Very limited options, and the taste is just bland. They really have to do a better job at the buffet. I think they tried to cut cost so much that they went overboard. There were no coffee maker in the room. If you need coffee, there is a coffee maker with a few options available from 7am to about 530pm, after that, good luck... The staff is very friendly and I can see they work very hard. I think the waiters are overwhelmed at time. Many times we were seated and the tables had no napkins or spoon/forks etc., and to get it, you had to go search of it. The beach is eroded, no shades. The owners fo this resort really need to invest more in the property and get more staff for something. I will not recommend the resort or visit again. Please, the staff were very very nice, but the resort itself is a 2 star the most.
Stayed 3 nights in Jun 2025

2/10 Terrible

Javier Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Horrible experience as soon as i got there...my room got changed 3 Times...check in was at 3 i didnt get a room until 5. Air conditioning was not working and when i aske them to look at it...i recieved an upset employee mad because he had to go check it out...when i finally got a room there we no towels to be found. I asked for towels and it took them an hour to bring them up. Worst experience ever...FIND ANOTHER SPOT
Stayed 3 nights in Jun 2025

6/10 Okay

Angel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall experience is acceptable. We didn't like the food option offered at the buffet and snack bars; a limited menu, some days the dinner is 80% made with lunch leftovers. Breakfast option is very basic. You have to wake up before 8 am to be able to secure a reservation to one of the themed restaurants. The French restaurant is for adults only; in case you're traveling with minors. Only shampoo, soap and lotion are provided, not conditioner or upgraded toiletries (toothpaste, shower cap, etc.) We had a great experience at the Spa, great prices.
Stayed 5 nights in Jun 2025

6/10 Okay

Brenda

Traveled with group, Traveled with partner, Traveled with family
The staff are very happy, accommodating, and kind. The building is old and in great need of repair. The pool has mildew in between the tile. The food is fair at best. Very little kid focused. Lots for little to do.
Stayed 7 nights in Jun 2025

4/10 Poor

Jenny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property really runs down. We purchased VIP status and the tower we were put in was horrible. The elevators didn’t work for 2 days. They cut the power without letting us know. The food options for breakfast and lunch were very limited. Having to set an alarm for 8am to make same day dinner reservations while on vacation is ridiculous. Small portions for dinner.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Jun 2025

2/10 Terrible

Adel

Disliked: Staff & service, property conditions & facilities
.
Stayed 7 nights in Jun 2025

2/10 Terrible

Shairee

Disliked: Cleanliness, staff & service, property conditions & facilities
i fell and broke my foot on the property.
Stayed 6 nights in Jun 2025

6/10 Okay

Jesse, KEMP

Stayed 4 nights in Jun 2025

8/10 Good

Fabian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 5 nights in Jun 2025

8/10 Good

Adam Jacob

Stayed 4 nights in Jun 2025

8/10 Good

Jamal Louis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

mark

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff very accommodating.
Stayed 5 nights in Jun 2025

6/10 Okay

Hani

Liked: Property conditions & facilities
This is our second stay in Crown Paradise. The hotel is great for kids because of the
Stayed 5 nights in Jun 2025

10/10 Excellent

George loewen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Viky

Traveled with family
Great location The room was really hot and the doors didn’t open or close properly
Stayed 7 nights in Jun 2025

6/10 Okay

Viky

Traveled with family
I like the location and it’s very secure! I didn’t like the food and our room was really hot and doors didn’t open or close properly!
Stayed 7 nights in Jun 2025