Crown Paradise Club Cancun All Inclusive

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Where to?

Dates

August 2025

September 2025

6 restaurants, breakfast, lunch, dinner served; barbecue

4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Hot Tub
Bar
Room service
Housekeeping
Pool

includes taxes & fees

Sep 1 - Sep 2

Explore the area

Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500

Iberostar Cancun Golf Course
‪2 min walk‬
El Rey Ruins
‪3 min walk‬
Delfines Beach
‪5 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

Good

409 sq ft
Ocean view
Sleeps 4
2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Excellent

452 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite Crown

2 bedrooms
Partial ocean view
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

Good

412 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Suite Paradise

Good

656 sq ft
2 bedrooms
Sleeps 7
1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room (Plus)

412 sq ft
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

Honeymoon Room

Sea view
Sleeps 2
1 King Bed

Family Room -5 guests- Standard with Garden View

441 sq ft
Sleeps 5

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Superior with Sea View

Exceptional

322 sq ft
Sea view
Sleeps 2

Family Room -5 guests- Superior with Sea View

Exceptional

301 sq ft
Sea view
Sleeps 5

Room Standard with Sea View

Wonderful

279 sq ft
Sea view
Sleeps 4

Room Standard with Sea View

409 sq ft
Sea view
Sleeps 2

Family Room -7 guests- Standard

818 sq ft
Sleeps 7

Room Standard with Sea View

Very good

344 sq ft
Sea view
Sleeps 5

Similar properties

Pool
All inclusive
Spa
Kids pool

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star property in Zona Hotelera

Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.

La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

2 poolside bars
4 bars/lounges
6 restaurants
A beach bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Fisherman
La Palapa
La Piazza
Los Gallos
Wayne's Boots

Things to do

2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Mini golf
Nightclub
Playground
Rock climbing
Sauna
Shopping
Steam room
Waterslide
Yoga classes
Ziplining

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center (7,320 square feet of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Terrace

Full-service spa

5 treatment rooms
Couples treatment rooms
Facials
Hot tub
In-room massages
Manicures/pedicures
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

2 buildings
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Cleaning products are eco-friendly
Eco-friendly toiletries
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.

Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):

Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.25 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise

Cancun Crown Paradise All Inclusive

Cancun Paradise Club All Inclusive

Crown Paradise All Inclusive

Crown Paradise All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun

Crown Paradise Club Cancun All Inclusive

Paradise All Inclusive Cancun

Paradise Cancun All Inclusive

Crown Paradise Club

Crown Paradise Club Cancun All Inclusive Hotel

Crown Paradise Club All Inclusive Hotel

Crown Paradise Club All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Isaac

Traveled with partner

May 17, 2025

Disliked: Staff & service, property conditions & facilities

We came here for our honeymoon super excited to experience what the resort has to offer. We were promised champagne, fruit, robes and slippers and flowers upon arrival. We didn't recieve any of that except for the champagne only after asking for multiple days. We woke up one day to our floors flooded all over our room. We woke up another day to none of the water in our room working. We went to the spa which was beautiful but their cold plunj wasn't working which was one of the things we paid for and were most excited for. We were told we had room credit with our honeymoon package but didnt receive any and when we checked out we were charged extra. We ordered room service one night and it took over 2 hours to get there. We booked an excursion through the resort and didn't get get to see half of what we booked with them. We also were not able to get dinner reservations the first two nights because we were not told how the system worked to book them and they were not willing to help when we asked. The front desk was unwilling to help with any of this. Besides the complaints the beach here is beautiful and we loved Juan in the VIP lounge, he was amazing super friendly and nice and willing to help.

Stayed 6 nights in May 2025

2/10 Terrible

Ramona

Traveled with family

May 17, 2025

Disliked: Staff & service, amenities, property conditions & facilities

No beach: just full of sea weeds, very dirty, no shallow water for kids to dip in and very deep water. Beach is not accessible. No water activities another big lie. Bad food: lunch and dinner buffet awful plus steak house Elevators too old and slow and only two of them and take forever Noisy A drunk lady walking around in the hallways at 12 midnight yelling and screaming, no one gave a damn she ended up being taken by cops Reception or room service never answer the calls No room service to clean your room, you have to grab them in the hall ways to make sure they come Buffet food is terrible plus steak house and seafood No activity for kids in the pool No good music The show is a joak on weekdays and they kept the good one on weekend only Staff very rude and no one speaks english, no service at the buffet They advertised for kids playroom which is a lie. Only pool tables and ping pong. No night club, another false advertisement.

Stayed 3 nights in May 2025

2/10 Terrible

Seyed Fakher Hashemi

Traveled with family

May 17, 2025

Disliked: Staff & service, amenities, property conditions & facilities

I am adding this review for the people who decided to go thereYou may want to reconsider your trip to this hotel. Don’t go according to the pictures and all the good reviews. This hotel is full of locals and not good for outsiders/tourist. None of the staff speak english and don’t look at you if you don’t speak spanish. First thing, the food was awful. It did not taste the real food. I got sick the first day bc of the buffet. Steakhouse another problem, the steak as hard as rock. The only thing i found and able toeat was their spaghetti with my 5 years old daughter. Nothing else was eatable. You have to keep asking staff to show up at your table bc they ignore you. Overall behaviour of staff including reception very rude and ignorant. They never smile or look into your requests. Reception never pick up the calls if you call from your room and also room service or hospitality. No one really care if you exist or having an issue. The cleaner never come to check the room or clean. I had to chase them all around the building to find someone to show up. If you are going there to stay at the beach, there is no beach to lay down there. Make sure the pictures won’t fuel you. The beach area is very dirty covered by seaweeds that never cleaned and the water is too deep that it can’t be used. This place is only good for little kids who can enjoy the water park. It is located very far from Cancun just beginning of the strip and very close to airport. Hard to access the town. overall 0.

Stayed 3 nights in May 2025

2/10 Terrible

Lidia

May 16, 2025

Stayed 1 night in May 2025

10/10 Excellent

Maria Lupita, N Las Vegas

May 15, 2025

Liked: Cleanliness, property conditions & facilities

It was a g

Stayed 6 nights in May 2025

8/10 Good

VANESSA

Traveled with family and small children

May 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fun for the kids, good food, friendly staff, comfortable bed ,and pillows!

Stayed 4 nights in May 2025

6/10 Okay

Tiina

Traveled with partner

May 13, 2025

Liked: Cleanliness, staff & service

What I liked was the people working at La Palapa. Like the other times we were there, people working at La Palapa were great. What I didn't like was the reduction of services, the noise from the construction site right beside the hotel. Also, this time, for our second week, we didn't know who was going to clean our room. We had to ask the front desk who was going to clean our room. Apparently, the lady at the previous week was not working anymore even though the card at the room said otherwise. At the beach, the reduction of these umbrellas was inconvenience because when there's only a certain amount of these umbrellas, you have to go early in the morning if want to get one and be lucky. Also this time the sea had more seaweed and it wasn't as pleasant to swim in. The previous times (4) we always had a great time and had nothing but positive to say about this place. Unfortunately this time it was only okay.

Stayed 14 nights in Apr 2025

6/10 Okay

Ingrid

May 12, 2025

Disliked: Staff & service

The property is nice I like the rooms, the food the beach, the pools is a little crowded if you are looking for a more quiet place is a family hotel so keep it in mind, also at checking they give me 2 cards for 2 towels when return the towels the staff person did not give me the cards back Well at check out they charge me 25 dollars per card that nobody is responsible for and nobody can look for it in the towel place I felt that it was not my fault also they did not mention that in the check in so keep it in mind to ask for the cards when returning the towels, Also the food need more variety of beef since it is a lot of pork.

Stayed 1 night in May 2025

8/10 Good

Mariely

Traveled with partner

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Not great giving directions but once settled in staff was amazing yanely server is awesome Mary hostess at Wayne’s boots steakhouse was great too Carlos and Roger bartenders are amazing food is just ok at buffet restaurants are better you have to up on the site at 8am to make reservation the adults only pool and club lounge are the best areas if not traveling with kids beach has lots of waves and seafood best time is morning after they clean it up

Stayed 7 nights in May 2025

10/10 Excellent

Preethi

Traveled with family and small children

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is super friendly and helpful. They maintain the property well and are always ready to assist. Except for the seafood restaurant rest all served really good food and beverages. The reservation to restaurants is not hard like some people mentioned, you just have to be ready at 8.00 AM to make the choice. Just be careful with towel cards, if you loose it you will have to pay $50 per card. But overall beautiful stay, enjoyed every bit. Thanks to the staff and management.

Stayed 6 nights in May 2025

6/10 Okay

Iyamiles

Traveled with family

May 10, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Liked the proximity to the airport. Staff members were nice and helpful . Food not so good, buffet was pretty basic, not too many choices, same thing everyday. Thankfully we had the option of dinner reservations so we took it everyday. Best choice was the steakhouse. Beach is pretty, bad part is that they don't clean the seaweed , I've been to other places were they rake it and pick it up, not here. Entertainment almost nonexistent. Love México but next time we will stay at a different place.

Stayed 6 nights in May 2025

6/10 Okay

Shahbaz

May 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Limited Menu

Stayed 2 nights in Mar 2025

2/10 Terrible

Thomas William

Traveled with partner

May 8, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was dirty. Ant infested dishes with half eaten food left on hallways for days even after notifying staff and front desk. Army of ants climbing up wall from trash can adjacent to elevator too. Food that was served was horrible! Jacuzzi in our room was rusted with ceramic coating peeling off. None of amenities that we’re supposed to come with our suite were provided. I wish I could post the pictures that I took. Will never go back to this place💩.

Stayed 6 nights in May 2025

8/10 Good

Cecilia

Traveled with family

May 7, 2025

Liked: Cleanliness, staff & service, amenities

It was great for the kids had everything they wanted, from an adults point of view i wish i would have been a little more clean and maybe another buffet because the lines get long

Stayed 4 nights in May 2025

10/10 Excellent

Rosio

May 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2025

2/10 Terrible

Wonda

May 6, 2025

Disliked: Staff & service, property conditions & facilities

Service was horrible. Check in was horrible. No transportation provided and food needs improvement

Stayed 3 nights in May 2025

8/10 Good

MARIA

Traveled with family and small children

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service expect for the bedding the bed was not done properly

Stayed 4 nights in Apr 2025

10/10 Excellent

Bhavik

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean I will definitely go again

Stayed 4 nights in Apr 2025

2/10 Terrible

Adam

Traveled with group

May 5, 2025

Liked: Amenities

Disliked: Staff & service

We the most horrible check in experience with the front desk staff yelling and pretty much kicking as out, very unprofessional and unwelcoming

Stayed 5 nights in Apr 2025

10/10 Excellent

KHALID

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for relax with affordable prices

Stayed 2 nights in May 2025

8/10 Good

David

May 5, 2025

Liked: Cleanliness, staff & service

We stayed thd same time

Stayed 7 nights in Apr 2025

4/10 Poor

Dustin

Traveled with partner

May 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you want an average time I would recommend crown paradise. You can ask one staff member on the left side of the room a question and get a different response from another staff member on the right side. Do not rely on anyone except management to provide schedules or advice. Even that the management still seemed to disappoint. When you read that certain things are provided in the room, do not rely on them to be there. There was no large disappointment but one small thing after the other and it ultimately lead to us leaving the resort to get food due to restaurants being closed when told otherwise. When you first get there they explain no restaurant requires a reservation but the next day when you plan accordingly, suddenly they do and your stuck eating mediocre at best buffet food. If you want average, then I would recommend here but other than that don’t have any high expectations.

Stayed 6 nights in Apr 2025

6/10 Okay

Ivette

Traveled with family

May 3, 2025

Disliked: Property conditions & facilities

Everything was alright but the cockroach was discussing remember don’t leave food out because that will call them more . The hotel rooms need allot of upgrade for the rouge we paid should’ve been better and to be honest it wasn’t surrounding beautiful but the restaurants need better food selection and better comunicativa torea each other they had told us 3 different employees that you only need reservation on one restaurant cam to find out the night we did the line they refused to take us because supposedly that day rules have change and none knew 😒 so I’m over here pregnant hungry and has to end up again resting at the buffet that haves The same food everyday all day 😒 thank you

Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly Caroline

Traveled with family and small children, Traveled with family

May 3, 2025

Liked: Cleanliness, amenities

Very family oriented we felt safe. Great bar tenders at the outside bar.

Stayed 5 nights in Apr 2025

8/10 Good

Ruzhica Arsovska

May 3, 2025

Stayed 7 nights in Apr 2025

Crown Paradise Club Cancun All Inclusive

Choose dates to view prices

Photo gallery for Crown Paradise Club Cancun All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

View all photos for Family Suite Crown

Family Suite Crown

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

View all photos for Family Suite Paradise

Family Suite Paradise

View all photos for Standard Room (Plus)

Standard Room (Plus)

View all photos for Honeymoon Room

Honeymoon Room

Family Room -5 guests- Standard with Garden View

View all photos for Double Room Superior with Sea View

Double Room Superior with Sea View

View all photos for Family Room -5 guests- Superior with Sea View

Family Room -5 guests- Superior with Sea View

View all photos for Room Standard with Sea View

Room Standard with Sea View

View all photos for Room Standard with Sea View

Room Standard with Sea View

Family Room -7 guests- Standard

View all photos for Room Standard with Sea View

Room Standard with Sea View

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About this property

Crown Paradise Club Cancun All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Other inclusions

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention