Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Garden
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Billiards

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(264 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(101 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(95 reviews)
  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)
  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Standard With Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1160 out of 3302 reviews
Rating 8 - Good. 832 out of 3302 reviews
Rating 6 - Okay. 617 out of 3302 reviews
Rating 4 - Poor. 340 out of 3302 reviews
Rating 2 - Terrible. 353 out of 3302 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for kids - we always had lots to do. It’s not a fancy place but it was clean and was well worth the money we spent. We had an excellent stay here.
Stayed 7 nights in Mar 2025

10/10 Excellent

CHRISTIAN

Stayed 10 nights in Mar 2025

8/10 Good

Ashraf

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The open buffet food was not as I expected compared to other resorts; the protein options were very limited. However, the restaurants for dinner were decent! Moreover, the kid's paradise was amazing; my kid loved it. Thank you so much
Stayed 3 nights in Mar 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi was great!
Stayed 6 nights in Mar 2025

2/10 Terrible

Kayla

Disliked: Staff & service
Nice beach..but thats about all. Food not good..someone stole our towel had to pay $25..really?? Not enough places to eat..not enough chairs..noisy..just woukdnt stay here again.
Stayed 7 nights in Mar 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service
Horrible experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Cotrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Lake

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this resort, the food was horrible. The staff was more worried about each other and themselves. Limit pools and you have to wake up at 5 am to try and get beach chairs by throwing your belongings on them. The whole resort is outdated and smells.
Stayed 5 nights in Mar 2025

8/10 Good

Wilson Jianlin, Richmond Hill

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Convenient location, plenty of food choices. Booking the restaurants can be a hassle for some people. the beach is beautiful, but narrow, the umbrellas and beach chairs could be a lot nicer and prettier. Adding some beach sports might be good. Rooms are very clean, great ocean views. it's freshly painted, the smell is strong for me. Overall, we enjoyed the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only bad thing was room was not ready at 3pm more like 4pm but they will hold your luggage. And you can go wander , eat or drink until then.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good the staff helpfull only think bad is the food no manny opcion and the restaurant mexican and steak imposible to make a reservation i spend 5 night at the hotel and i can t dinning on any of those place
Stayed 5 nights in Mar 2025

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of kids but thankfully they had an adult pool. Staff was great and for only 1 dollar you can jump on the bus that takes you all the way along the hotel step and into the shopping and nightlife area a few miles down.
Stayed 7 nights in Mar 2025

4/10 Poor

Christopher Wayne

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food was not good. No chairs available at beach or pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bernadeth Colico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent! Modern, big, lots of entertainment for all ages. Dining options are great! Good buffet options & dining/specialty restaurants are amazing!
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Understaffed and prone to stealing

The pool and beach match the pics and are beautiful, but nothing lives up to the images. Restaurants that you book are filled within a four minute window each day. The pool is filled with chairs that are reserved but unused, leaving no where to place your towels. The food is mediocre at best and all bars had extremely long lines for drinks and were constantly understaffed. The worst though, is that when items were stole from my room, all I got was three requests to “come back later” to report. After my fourth attempt to speak to them, they wrote it down in a paperwork, but did nothing to address, not even to apologize. Then the spa did not provide all the services in the packages we had purchased and acted confused when we asked to receive them. (We never did). Don’t waste your money or time here. The list goes on, miniature golf isn’t actually available because there are no golf balls or sticks; rock wall is a joke and suitable for 5 and under only and the available excursions were subpar. The experience doesn’t live up to the images.
Stayed 6 nights in Mar 2025

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good establishment with friendly and respectful employees. Quality of Food in general at restaurants need improvement.. family oriented. Great for kids. Features basketball courts, tennis courts, and more !!
Stayed 4 nights in Mar 2025

6/10 Okay

jasmin Lequina

Liked: Cleanliness, staff & service
Pool was nice. But overall property kind of old. Poor food quality.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaehyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service and beutiful beach
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Starr

Traveled with family
Disliked: Property conditions & facilities
In the suite area the elevator did not work so we had to walk up and down 5 flights of stairs every time. They also checked us out before our check out date
Stayed 5 nights in Mar 2025

8/10 Good

Tristan

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Don, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 6 nights in Mar 2025

6/10 Okay

Ma Fernanda

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Mar 2025