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Beach Palace - All Inclusive

4.0 star property

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Waterslide
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On the beach, white sand, sun loungers, beach umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View

  • 441 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.6 out of 10
Excellent
(81 reviews)
  • 440 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 440 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)
  • 880 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

  • 630 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(16 reviews)
  • 440 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite -6 guests- Standard with Lake View

1 bedroom, premium bedding, down comforters, free minibar

Family Suite -6 guests- Standard with Lake View

  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Lake View

1 bedroom, premium bedding, down comforters, free minibar

Room Standard with Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (2800)
$630 nightly
The price was $1,050
The price is $630 total
includes taxes & fees
Moon Palace Cancun - All Inclusive

About this property

Beach Palace - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Beach Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Beach Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Onsite self parking and valet parking are complimentary.

Beach Palace - All Inclusive is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.
Tequila - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bocelli - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Wok / Agra - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Smokehouse - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Open daily.
Tavola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 646 out of 1171 reviews
Rating 8 - Good. 280 out of 1171 reviews
Rating 6 - Okay. 134 out of 1171 reviews
Rating 4 - Poor. 70 out of 1171 reviews
Rating 2 - Terrible. 41 out of 1171 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is gorgeous at this resort.
Stayed 8 nights in Apr 2025

10/10 Excellent

James, Clarksville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this resort, no complaints whatsoever. Will definitely consider coming back again!
Stayed 5 nights in Apr 2025

2/10 Terrible

Azizaj

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and dated and set to close for repairs soon. I wish I had known this before I booked my vacation here. The photos of the resort are misleading. It sits next to N abandoned hotels that was falling apart. There was construction debris around the property. The beach was dirty and was only cleaned on our last two days there. The beach chairs were too close to one another. You could not have any privacy. Beach also had huge waves during our stay. Never booking this side of the hotel zone again. The food was just awful. No variety and it seemed like the breakfast leftovers were served again for dinner. Not a lot of fruits during lunch; never saw any mangoes. Also, buyer beware of their “free” day pass to the Moon Palace. Get ready for aggressive sales tactics. They will test your patience A LOT before giving you those passes. Also, the beach at the Moon Palace was brown, not the turquoise blue you’d expect. Enjoy eating at 27 restaurants. Never staying in these resorts again. It was the worst vacation ever!
Stayed 5 nights in Apr 2025

6/10 Okay

Ikeyia

Traveled with family
Foods selections could be better ! The hotel will be closing down and will be renovated so I’ll definitely go back to try out the new hotel once it is ready
Stayed 5 nights in Apr 2025

6/10 Okay

Orgelent

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was very outdated. The pictures are deceiving,they're from when the hotel was build. The staff is very friendly. The buffet food could have more varieties. The beach is the best part,although it seemed to be with seaweed, big waves and very windy( not suitable for little kids). There were shows every night.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed at the Beach Palace spring of 2025. Overall it was a very good experience. The place itself is very clean. It is quite outdated and in need of a facelift but nothing that dampened the vacation. At least for our stay, it was mostly families there which was super cool as I was there with my wife and two sons 12 and 13. The food overall was very good. There were a few things here and there that were not so great but it’s a huge menu and the majority of the items are well better than average. The coffee could be better, the tacos were awesome. The beach was very nice. There is some seaweed there but not as bad as some made it sound and there were workers cleaning it off the beach. There were always servers there offering us drinks and food which can be ordered right to the beach making things super convenient. The pools were fine as well. Need a little bit of work but they were very clean. We went to a few shows and they weren’t the greatest but worth going. They had a karaoke night which was cool just wish it was a bit longer for the kids sake. They had more fun with it than the adults. The highlight of out trip for sure was the staff. All staff would get an A in our book. Every staff person there was super nice, very freindly and attentive to our family. The service was always outstanding. The staff was always very helpful. Every meal we ate either at a restaurant or buffet, we were treated great. The staff absolutely makes the experience worth it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was VERY clean. Zero complaints
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ryan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lack of clarity around pricing for additional services.
Stayed 7 nights in Apr 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Chun Yan

Liked: Property conditions & facilities
The grand palace is better
Stayed 4 nights in Apr 2025

10/10 Excellent

HuiYan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Stayed 5 nights in Apr 2025

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel is being shut down in September I believe to be remodeled. It’s old. I’d hold off on stay till the remodel. Staff was great. Food was alright but 5 out of 6 dinners took 90 mins to two hours out of the night so be ready. Also, cleaning services left our room door open. The hotel confirmed it was their staff that did it. They offered us $70 credit if we signed an NDA agreement. Yeah that’s not cool. Feel like they could have done better than that since they left all of our cash and passports open to anyone. Our room was also located in front of the elevators so many people had acess.

8/10 Good

Nicole

Traveled with family
Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Nayely

Traveled with family
Liked: Cleanliness, staff & service, amenities
The servers are really nice and friendly food is the best
Stayed 3 nights in Apr 2025

10/10 Excellent

Tammi

Stayed 6 nights in Mar 2025

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade didn’t happen
Stayed 5 nights in Apr 2025

10/10 Excellent

Armen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Ahmed, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience Two adults and two kids
Stayed 3 nights in Apr 2025

10/10 Excellent

Yang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.

10/10 Excellent

Sara Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach was fabulous!!! The food, service and cleanliness were top notch. The property needs some love. It is rundown but does not take away from the other pieces of it that were amazing!! Mono was our favorite. A taco restaurant would be a fantastic addition to the property. We will be coming back after renovations!!
Stayed 6 nights in Apr 2025

6/10 Okay

Monica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old need updating, bugs in my room and limited dining options.
Stayed 4 nights in Apr 2025