*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
- Snorkeling
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving excursions
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Premium food items
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- 24-hour room service
- A la carte dining included
- Surcharge for premium or imported non-alcoholic beverages
- Fitness facilities included
- Premium food items not included
- Volleyball included
- Scuba diving excursions not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Yoga classes/lessons included
- Sailboats not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All meals included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
- Snorkeling included
Property Features
Atelier Playa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 8 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a health club, a garden, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
Atelier Playa Mujeres - All Inclusive has designated areas for smoking.
- Coworking spaces
- Number of outdoor pools - 2
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Swimming pool
- Food and water bowls
- Conference space size (meters) - 2865
- Number of meeting rooms - 7
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 593
- Number of floors - 5
- Number of buildings/towers - 1
- Clubhouse
- Art gallery on site
- Number of bars/lounges - 8
- Number of poolside bars - 3
- Full-service spa
- Number of swim-up bars - 2
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Free beach cabanas
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2019
- Evening entertainment
- Free pool cabanas
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Health club
- Number of coffee shops/cafes - 1
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of restaurants - 8
- Conference space size (feet) - 30839
- Laundry facilities
- Beach towels
- Television in common areas
- Wedding services
- Golf cart
- Heated pool
- Garden
- Multilingual staff
Room Amenities
Atelier Playa Mujeres - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Pay movies
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- TV size: 55
- TV size measurement: inch
- Deep soaking bathtub
- Rainfall showerhead
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Champagne service
- Soap
- Shampoo
- Toilet paper
- LED light bulbs
- Wheelchair-width doorways
- Wardrobe or closet
- Toothbrush and toothpaste available
- Mobile key entry
- Desk chair
Parking
Free self parking , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Guests are offered a complimentary buffet breakfast.
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast and lunch. Open daily.
Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 18
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
2 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf driving range on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Sanitation services: USD 1.6 per night
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 320 per pet, per week
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. On-site antigen/rapid COVID-19 testing is available for a fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Property does not follow sanitization practices of any association
Staffed front desk
Onsite COVID-19 testing (Antigen) is available
Smoke detector
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Minimum guest age is 16
Debit cards
No gap period between guest stays
Children and extra beds
- Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 320 per pet, per week
- Dogs only
- 1 per room (up to 22 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
We should mention
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 16 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
On-site antigen/rapid COVID-19 testing is available for a fee.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Hotel Names
- Atelier Playa Mujeres All Inclusive All-inclusive property
- Atelier All Inclusive All-inclusive property
- Atelier Playa Mujeres All Inclusive
- Atelier All Inclusive
- Atelier Inclusive inclusive p
- Atelier Playa Mujeres All Inclusive
- Atelier Playa Mujeres - All Inclusive Punta Sam
- Atelier Playa Mujeres - All Inclusive All-inclusive property
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
- Green Globe
Hotel Reviews
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