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Renovated Aloft Cancun

3.5 star property

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Photo gallery for Renovated Aloft Cancun

View from property
Lobby lounge
Property amenity
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min walk‬
  • Caracol Beach
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

  • Lagoon view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

  • Lagoon view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Renovated Aloft Cancun

3.5-star Cancun hotel, connected to the convention center in Zona Hotelera
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
Renovated Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renovated Aloft Cancun features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services.

Renovated Aloft Cancun is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
NOOK - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 950 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Renovated Aloft Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 24 out of 109 reviews
Rating 6 - Okay. 12 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 5 out of 109 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. The property is great
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Aloft. It was conveniently located, quiet, and the staff was very polite. We really enjoyed the rooftop bar and the pool table with attached bar located in the lobby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Charmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is close by
Stayed 2 nights in Mar 2025

10/10 Excellent

elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brian T

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachael

Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Its was nice
Stayed 5 nights in Feb 2025

6/10 Okay

HIROSHI

Stayed 1 night in Feb 2025

10/10 Excellent

Aloiafi, LANSDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff extremely pleasant and friendly! We had an amazing stay here. We enjoyed the ability to walk to everything. We enjoyed the location so much that we would stay here again.
Stayed 4 nights in Feb 2025

2/10 Terrible

Deatrice

Disliked: Cleanliness
They kept money which was supposed to be used for incidentals. I purchased nothing extra. No damage was done in the room. The hotel had a strange odor all clothing needed washing after the trip.
Stayed 10 nights in Jan 2025

10/10 Excellent

Martha

Stayed 4 nights in Feb 2025

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vania G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Wil

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are kind and helpful, and the resort is pet friendly! Wonderful place!
Stayed 2 nights in Feb 2025

6/10 Okay

Jon

Liked: Staff & service
Did not like rooftop bar with no seating and slow service. I declined to get a free drink. Would rather pay for nicer experience. Sad that this is strongly advertised and poorly set up. Overall, I would rather pay more and have nicer hotel but appreciate the cheaper option.
Stayed 2 nights in Feb 2025

8/10 Good

Ramazan

Stayed 3 nights in Feb 2025

6/10 Okay

Pablo

Business traveler
Disliked: Staff & service, room comfort

Ubicación a un alto precio

El hotel está muy bien ubicado. Está muy enfocado a la gente que viene de fiesta por su cercanía a discotecas. Si vienen en familia o pareja, no es adecuado. La entrada es muy triste. En recepción tienen procesos absurdos y son lentísimos. No te dan habitación hasta las 3 pm. El elevador no se sabe si funciona o no Los baños fallan No es un lugar acogedor
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayla

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Great location, clean & modern accommodations. Elevators were slow in operation & one was down. Took a long time to check in well after 3pm.
Stayed 3 nights in Feb 2025

8/10 Good

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

omar

Stayed 2 nights in Dec 2024

8/10 Good

Chidinma

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the area where this hotel is situated, it’s in the centre which makes it very easy to move around. The hotel itself was good , staffs were very friendly and professional. I definitely recommend and would stay here again if I visit cancun in the near future . Well done !!
Stayed 4 nights in Jan 2025