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the property was in a great

Really loved the staff and how historic the Sofia Hotel is. However, it could use an update (while still maintaining its integrity).

There was confusion at check in that that hotels.com over booked but the manager Eric accommodated us with an upgraded room. Also We didn’t realize it was a timeshare hotel. Also hotels.com didn’t notify us the the elevator is out of order until December. So everyone needs to walk up stairs to their rooms. Our room was on the 3rd floor. So we got a workout every day. Which we did not mind. We thought of it as a good workout. The hotel was worth it for all they provide and location. Also The staff was very nice. They give breakfast on Mondays and free drinks and treats in lobby during the week during happy hour. Also they were kind enough to carry our luggage to room for us. We ended up adding 2 more days. They also provide a free shuttle to and from the Lowes hotel to use pool etc. They also give vouchers for free appetizers at some local restaurants. We enjoyed our stay. We would stay again for the value.

Great customer service

Stayed here before , good area and close to Petco park . Room was clean , AC worked nicely , sheets & bed were comfortable . I'd stay here again , reason for the 4 stars , the water pressure this time was a trickle . If it was sprinkling outside , that would've worked better than the shower head in my room .

Lovely place!!