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Holiday Inn Express & Suites Calgary NW - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Calgary NW - University Area by IHG

Free daily continental breakfast
Indoor pool, sun loungers
Lobby
Point of interest
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
$98
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
2373 Banff Trail NW, Calgary, AB, T2M4L2
  • Place, McMahon Stadium
    ‪3 min walk‬
  • Place, University of Calgary
    ‪8 min walk‬
  • Place, Foothills Medical Centre
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility Accessible) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility Accessible)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Calgary NW - University Area by IHG

Hotel in Northwest Calgary
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express & Suites Calgary NW - University Area by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

In addition to an indoor pool, Holiday Inn Express & Suites Calgary NW - University Area by IHG provides a waterslide, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2500 square feet (225 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Calgary NW - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Calgary NW-Banff Trail
Holiday Inn Express Hotel NW-Banff Trail
Holiday Inn Express Hotel NW-Banff Trail Hotel
Holiday Inn Express Hotel NW-Banff Trail Hotel Calgary
Holiday Inn Express Calgary NW University Area Hotel
Holiday Inn Express NW University Area Hotel
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Holiday Inn Express Suites Calgary NW University Area
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Hotel Holiday Inn Express & Suites Calgary NW - University Area
Holiday Inn Express Hotel Suites Calgary NW Banff Trail
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Holiday Inn Express Suites Calgary NW University Area by IHG

Holiday Inn Express & Suites Calgary NW - University Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1254 reviews
Rating 8 - Good. 301 out of 1254 reviews
Rating 6 - Okay. 70 out of 1254 reviews
Rating 4 - Poor. 23 out of 1254 reviews
Rating 2 - Terrible. 38 out of 1254 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.
Stayed 1 night in Jul 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast a lot of options ,the room was clean & the pool was nice & my kids loved the waterslide
Stayed 1 night in Aug 2025

6/10 Okay

Rabbiya

Stayed 2 nights in Aug 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Clean, up to date, and lots of great amenities. The breakfast was well stocked and had lots of good options. Our room was clean, and comfortable. The pool and waterslide were lots of fun, however the pool surface was very abrasive and harsh. Not exactly something that can be fixed easily, but more so just something that people should know about. The bottoms of our feet, my daughter’s knee, and my elbow all got scraped due to the surface on the inside and bottom of the pool. Overall a great hotel though!
Stayed 2 nights in Aug 2025

10/10 Excellent

Arnelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff are friendly especially in the dining room. Excellent breakfast and clean our room.
Stayed 1 night in Aug 2025

6/10 Okay

Myrna

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Jameel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of the hotel was the water slide on the pool. Kids loved it!
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick but Enough Breakfast

Breakfast is quick and good, especially the pancake machine is great! No so many options but still good.
Stayed 1 night in Jul 2025

6/10 Okay

SuLing

Stayed 1 night in Aug 2025

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, property conditions & facilities
I had booked a room at this hotel in January. Me and my 3 children left
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall for families but overrun with kids sports teams while we were there, sprinting down the halls and taking over the elevators. Breakfast buffet was very good and pool and parking as well.
Stayed 1 night in Aug 2025

2/10 Terrible

Jordan

Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Stayed 1 night in Aug 2025

8/10 Good

Adedayo

Traveled with family and small children
Liked: Staff & service, amenities
Its a great location for family!
Stayed 6 nights in Jul 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 2 nights in Aug 2025

8/10 Good

Kristin

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lucien

Traveled with family and small children
Disliked: Cleanliness
Average at best. Subway station right next to it so homeless people are in the area and wandering about right next to the parking lot. Pool had vomit at the top of the water slide and on the floor by the seating area, as soon as I noticed I notified the front desk and it took 30-40 minutes for someone to come and check it out. By then the kids had splashed water on it and it got washed into the pool. The person who came to check it out didn’t even sanitize the area. Not good enough of a response to the situation. In such a case the slide should of been closed off promptly and the mess could’ve been cleaned up properly so the water didn’t get contaminated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 3 nights in Jul 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy. Good price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elias

Traveled with family
Liked: Amenities
Nice property
Stayed 5 nights in Jul 2025

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to C Train. Stayed here two years in a row and will be back next!
Stayed 4 nights in Jul 2025