Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Laundry
  • Housekeeping
$83
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Place, Southcentre Mall
    ‪9 min walk‬
  • Place, Trico Centre for Family Wellness
    ‪14 min walk‬
  • Place, Fish Creek Provincial Park
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

8.2 out of 10
Very good
(45 reviews)
  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Fireplace (Jetted Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.4 out of 10
Good
(9 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Hotel in Southeast Calgary
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG provides a waterslide and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 1000 square feet (90 square meters) include conference space. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 67 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
daily breakfast should be until 10am and updated exercise machines in the gym.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best waterslide!

Beautiful hotel! Comfy beds, very clean room and super fast waterslide!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
TV didn’t work, watched an elderly lady fall on the wet tile floor in the elevator Room as terribly loud as it seems they are lacking sound proofing or insulation between walls Fire alarm evacuated the hotel at 2am. With no direction or guidance from hotel staff on the situation
Stayed 1 night in Aug 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
It was definitely a good start
Stayed 4 nights in Aug 2025

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfy beds
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

mariela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly, prompt and helpful. Our room was clean, roomy and uncluttered. The only negative is that there isn't enough seating for breakfast. Breakfast is amazing as well!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service
I didn't like the check in process was ridiculous I don't agree with the taking of both 1 nights pay in advance as well as a damage deposit. Also not mentioning this charge ahead of time.
Stayed 2 nights in Aug 2025

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice stay, beds were comfy, room was clean and bathroom was clean , all good. I just found that I could hear the road / car traffic noise.
Stayed 1 night in Aug 2025

6/10 Okay

Yadong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is rude
Stayed 1 night in Aug 2025

2/10 Terrible

sherry A G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful customer service

We checked in later at night and the front desk person was extremely rude and not very nice. Would NOT stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, breakfasts were great, rooms were clean but mattresses were painfully uncomfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Room was clean, very comfy beds, great pillows. Grandkids loved the pool and waterslide. Breakfast was good: hot food, bacon sausage, eggs, as well as the usual cereal, bagels, muffins etc.
Stayed 1 night in Aug 2025

8/10 Good

Blynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay I’d love to stay here again on our next trip Mashi Cho (thank you)
Stayed 1 night in Aug 2025

10/10 Excellent

Donna Liza, Edmonton

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Everytglhing
Stayed 1 night in Aug 2025

8/10 Good

Jenette

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 7 nights in Aug 2025

10/10 Excellent

Ebenezer

Stayed 1 night in Jul 2025

2/10 Terrible

Wiktoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in motels that felt more like hotels than this “hotel.” From the second I walked in, I was treated like a nuisance. My card had an issue, and instead of basic courtesy, the front desk clerk kept snapping, “Did you fix it yet?” like I was wasting her time. The pool? Never a towel in sight. The “body wash”? Lotion. Staff friendliness? Nonexistent. Breakfast was chaos, one poor employee left alone, no food replenished, and guests shoving to grab scraps. Then at 3 a.m., the fire alarm blared. Turns out it’s been malfunctioning for over a year, but they still haven’t fixed it. We rushed outside with our terrified kids, only to return to zero apology, zero explanation, and zero compensation. Days later, I find a $63 charge. Calls to the hotel went nowhere, promises to “call back” were empty. Finally, they claimed it was for a “stained” towel. The photos showed a huge orange stain we never made. Considering the filthy floors, it’s not hard to imagine towels picking up grime, but this was clearly not ours. This place is unprofessional, unwelcoming, and unapologetic. If you enjoy being treated poorly, woken up at 3 a.m., and billed for messes you didn’t make, this is your hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Orysia, Sherwood Park

Good place to stay for a last minute trip to Calgary.
Stayed 1 night in Aug 2025