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Best Western Premier Calgary Plaza Hotel & Conference Centre

3.5 star property

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Photo gallery for Best Western Premier Calgary Plaza Hotel & Conference Centre

Lobby
Reception hall
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
1316 33 St NE, Calgary, AB, T2A 6B6
  • Sunridge Mall
    ‪16 min walk‬
  • Calgary Zoo
    ‪5 min drive‬
  • Stampede Park
    ‪10 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪12 min drive‬

Room options

View all photos for Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Elite Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Elite Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 697 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel 11, MOD A Sonesta Collection

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  • Free airport shuttle
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (4782)
$179 nightly
The price was $211
The price is $179 total
includes taxes & fees
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About this property

Best Western Premier Calgary Plaza Hotel & Conference Centre

Hotel in Franklin
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Premier Calgary Plaza Hotel & Conference Centre offers 248 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Premier Calgary Plaza Hotel & Conference Centre features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center and 13 meeting rooms. Event facilities measuring 21026 square feet (1953 square meters) include a conference center. This eco-certified hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Premier Calgary Plaza Hotel & Conference Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Premier Calgary Plaza Hotel & Conference Centre has a restaurant serving breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 9.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (21,026 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to May 30 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 9.95 to 19.95 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Coast Plaza Calgary
Coast Plaza Hotel
Coast Plaza Hotel Calgary
Hotel Coast Plaza
Coast Plaza Hotel And Conference Centre
Best Western Premier Calgary Plaza Hotel
Best Western Premier Calgary Plaza

Best Western Premier Calgary Plaza Hotel & Conference Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1012 out of 1614 reviews
Rating 8 - Good. 414 out of 1614 reviews
Rating 6 - Okay. 125 out of 1614 reviews
Rating 4 - Poor. 36 out of 1614 reviews
Rating 2 - Terrible. 27 out of 1614 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abass

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! High service level!
Stayed 1 night in Mar 2025

8/10 Good

Candace

Stayed 1 night in Mar 2025

4/10 Poor

Eden

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

J Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good price. Got a VIP coupon thatvtheyvwouldnt lwt me yse?
Stayed 1 night in Mar 2025

2/10 Terrible

Ravindu

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
To Best western customer service. Best western premier calgary plaza. My booking date Jan 17 to 18th. I didn't have a great check-in experience at your hotel this time. First, the staff told us that the reservation I booked is unavailable due to everything being booked and she offered me a different room but nothing else. We checked into the room and found out that room seemed downgraded. I contacted Expedia to understand why my booking wasn’t honored, Expedia advised us to go speak with the hotel since they said it was entirely up to the hotel, and they also told us what our rights are in this situation. I went back to the front desk and spoke with another staff and told them that we couldn't accept the room we were given because it seemed downgraded since the room, especially bathroom, was not as clean as the one we have stayed previously. After explaining my situation, she checked and was able to find the room I had originally booked and advised that there might've been a system error. If we didn't go and ask, the staff would have not been able to give help and we would've had a worse experience. We’re looking forward to a better experience on our next stay! We’d really appreciate it if this situation could be addressed seriously, and we’re hopeful for a much more enjoyable visit next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandee

Business traveler
Liked: Staff & service, property conditions & facilities
Quick check in. Great parking
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was well maintained, starting to look like it could use an update. Our room had a musty smell and the shower leaked however the pool area was clean. There was a very large transient population in the area. Overall though it was quiet and staff were friendly and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Norman

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Debbra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Large quiet rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Debbie

Traveled with family
Disliked: Staff & service
It is an okay hotel but not more then 3 stars. I ordered room service, a simple coffee and toast but they didn't bother to put a knife, spoon or napkin with order. There was nothing in my room to stir my coffee, no spoons or stir- stick. I told the lady at front desk during check out and she just made an excuse and asked if i called down for knife and spoon. I did not because by the time they got up to my room, my toast and coffee would be cold. It is not hard to make sure you have a spoon and knife. There are many hotels in Calgary. This shows me, this hotel is not worry about guest returning when in Calgary. The hotel was not that busy.
Stayed 2 nights in Mar 2025

8/10 Good

Corrine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Room was really great. Staff very nice. Only felt unsafe in the back parking lot.
Stayed 1 night in Feb 2025

4/10 Poor

Exequel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has areas for improvement. We were originally put in a room that had connecting rooms, this was resolved. However, upon provided with a new room there small but noticeable areas requiring some improvement. The deadbolt lock would not lock, which was also resolved. The bathtub was showing its age with peeling paint. Also, the bar hand soap was never changed. Which makes us wonder what else may have been missed. Overall the hotel is okay for the price. I am grateful for their resolution. I feel like a lot of these issues encountered could have been mitigated through regular quality checks.
Stayed 1 night in Mar 2025

10/10 Excellent

Annie

Stayed 1 night in Mar 2025

8/10 Good

Beverly

Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful staff. Clean, safe. Great meeting room.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place check in was quick love the fact you need a card to access the elevator so it stops people from randomly walking up. The pool was small and even in the slow season was full of kids screaming so wasnt very enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly
Stayed 4 nights in Feb 2025

8/10 Good

Jade-Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night but staff was friendly and the room was updated and clean.
Stayed 1 night in Jan 2025