*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, The Benson Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 2885 square feet (268 square meters) include conference space. This Art Deco hotel also offers a terrace, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).
The Benson Hotel has designated areas for smoking.
- Number of outdoor pools - 1
- Elevator
- 24-hour front desk
- Covered parking
- Business center
- Porter/bellhop
- Secured parking
- Dry cleaning/laundry service
- Self parking (surcharge)
- Conference space size (meters) - 268
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Bicycle tour information
- Fence around pool
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 101
- No accessible shuttle
- Number of floors - 10
- Number of buildings/towers - 1
- Number of accessible parking spaces 1
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Registration desk height (inches) - 24
- Registration desk height (centimeters) - 62
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1984
- Nature reserve
- Free WiFi
- Pool sun loungers
- Sauna
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 2885
- Fully fenced
- Laundry facilities
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Microwave
Room Amenities
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Free weekday newspaper
- Microwave
- Wireless internet access
- Shower only
- Digital TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Pillowtop mattress
- TV size: 55
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Free tea bags/instant coffee
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Streaming services
- Laptop-friendly workspace
- Mini-fridge
- Closed captioned TV
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Number of days between bed sheet changes: 3
- Desk chair
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Benson Bar & Restaurant - This brasserie serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Spa Services
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
- Number of treatment rooms 3
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Motor boating nearby
- Fishing nearby
- Casino nearby
- Health or beauty spa nearby
- Horse riding nearby
- Rafting nearby
- Personal motor watercraft nearby
- Boat tours nearby
- Marina nearby
- Segway rental/tour nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Swimming nearby
- Sailing nearby
- Scuba diving nearby
- Water tubing nearby
- Water skiing nearby
- Snorkeling nearby
- Parasailing nearby
- Mountain biking nearby
- Cave exploring/spelunking nearby
- Skydiving nearby
- Windsurfing nearby
- Bicycle rentals nearby
- Ecotours nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: AUD 50 per day
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
- Covered self parking fee: AUD 25 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 35.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Restricted number of spaces per unit
Number of spaces per unit - 1
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 35.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Hotel Names
- The Benson Hotel Hotel
- The Benson Hotel Cairns
- The Benson Hotel Hotel Cairns
Hotel Reviews
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