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Pacific Hotel Cairns

Property class: 4.5

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Photo gallery for Pacific Hotel Cairns

A spacious lobby with a reception desk, seating area, and a staircase leading to upper floors.
A room with wicker furniture, large paintings of a beach, and multiple hanging light fixtures.
A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the city and mountains.
A poolside area with lounge chairs and a swimming pool, surrounded by greenery and a view of mountains.
A modern hotel room with a large window, a bed, a sofa, two wicker chairs, and a small table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $153
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior King Balcony Room

A hotel room with a large bed, a desk, a TV, and a balcony with chairs.

Superior King Balcony Room

8.4 out of 10
Very good
(90 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King Balcony Room

A hotel room with a large bed, a desk, a TV, and a balcony with chairs.

Deluxe King Balcony Room

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior King Balcony Suite

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the city and mountains.

Superior King Balcony Suite

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Luxury Suite

A modern hotel room with a bed, two white wicker chairs, a small wooden table, a desk with a lamp, and a large green patterned wall.

Executive Luxury Suite

8.8 out of 10
Excellent
(9 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive King Room

A modern bedroom with a large bed, a nightstand, a wicker chair, a yellow chair, and a wardrobe.

Executive King Room

8.6 out of 10
Excellent
(58 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Premium King Balcony Room

A hotel room with a large bed, a flat-screen TV, a balcony with a view of the mountains, and a small table with a lamp.

Premium King Balcony Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Balcony Suite

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the city and mountains.

Premium Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Twin Balcony Room

A hotel room with a large bed, a flat-screen TV, a balcony with a view of the mountains, and a small table with a lamp.

Premium Twin Balcony Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a bed, two smaller beds, a desk, a TV, and a balcony with a view.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King Balcony Room

A hotel room with a large bed, a desk, a chair, and a view of a dome structure through a window.

Deluxe King Balcony Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

DOUBLE SUPERIOR WITH BALCONY

  • Sleeps 4
  • Free wired internet

DOUBLE DELUXE

  • Sleeps 4
  • Free wired internet

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  • Free WiFi
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4.4 out of 5, Excellent, 1,000 reviews
Novotel Cairns Oasis Resort

About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Easy stay, convenient location for taking tours. Amenities in rooms on 10th floor were much better than 9th floor. Would recommend the hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable clean and friendly staff
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and all good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was clean and well appointed. Staff lovely. Pool was lovely and you can't beat the buffet breakfast at Bushfires. Will definitely stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff. Great property. Excellent value. Buffet breakfast is a good value. Literally surrounded by a vast array of dining choices. Including the hotel’s own restaurant. Easy walk to train station.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff close to amenities
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Staff were great and location was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in the luxury suite and I recommend it to everyone. Everything is great at this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well located.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spacious with balcony. Excellent location.
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property felt very dated and very bare minimum. It was fine but didn’t love it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was helpful and friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely corner room which was clean and comfy with a grear ciew towards the ocean and over the Esplanade
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival there was a mix up with requested bed preferences. Reception staff were super helpful and rectified happily. Breakfast was very enjoyable and well worth having, the poached eggs were perfect and the staff were very friendly. Thank you to you all.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, was a quick stopover. Accommodation is so close to shops, casino, eateries etc.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Great room We would stay again
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The pool and the sun deck are very convenient The room is big and comfortable The windows are simple glass so you ear the road
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant place to stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a quite area, but still very close to the lagoon and various dining areas.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pacific staff who greeted us were friendly, professional and made sure our check in was smooth. One of our party was mobility impaired and the staff went out of their way to assist. The hotel is in a great location, close to the city, restaurants and the waterfront. The room was really comfortable, very clean & we will be back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were a great help in our needs working with Expedia. Super location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent.. close to the wharf,restaurants, shopping, transportation.. good location for tours… breakfast and dinner available at the restaurant with quality food choices.. attentive staff ..very clean and with elevator.
Stayed 7 nights in Jan 2026