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DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Lobby
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Reef Fleet Terminal
    ‪11 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

King One Bedroom Suite

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

8.8 out of 10
Excellent
(28 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

8.6 out of 10
Excellent
(14 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Water View

King Guest Room Water View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room Water View

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

7.6 out of 10
Good
(7 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2

View all photos for Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room

  • Sleeps 2

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

  • Sleeps 3

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

  • Sleeps 2

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3

View all photos for Deluxe City / Mountain View room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View room

  • Sleeps 2

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2

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The price is $421 total
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About this property

DoubleTree by Hilton Hotel Cairns

4.5-star hotel in Cairns Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and 24-hour room service are onsite.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to August 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and beds comfortable. The location is near shopping and many good resturants.
Stayed 1 night in Apr 2025

10/10 Excellent

Adi Elenoa

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
When it rains, the guest can borrow a huge umbrella to venture out. This really helps!
Stayed 3 nights in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

This is a nice chain hotel. The location is central and walking distance to restaurants. The grounds are exotic but they are in the middle of construction until July 2025. The pool is closed due to the construction. They do have reciprocity with the Hilton near the Fleet Terminal for pool access. The plans for the grounds when finished look beautiful. Breakfast is nice. The room is nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

ling

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean, location is perfect, close to many restaurants but outside busy areas.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Swimming pool out of service and under reconstruction, breakfast buffet average used to be really good 😌 staff seemed friendly and helpful a little too over helpful in dining room.
Stayed 3 nights in Mar 2025

8/10 Good

John

Business traveler
Stayed 3 nights in Mar 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Shower rise was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room very last minute and was pleasantly surprised at how great the rooms looked and felt. Bed was comfortable and made for a great night sleep. Hotel staff were friendly and helpful during my stay. Will definitely be booking again soon.
Stayed 1 night in Jan 2025

6/10 Okay

Jaylee

Stayed 1 night in Feb 2025

8/10 Good

Henrik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025

8/10 Good

Harold

Stayed 3 nights in Feb 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer E

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so wonderful, especially Adila and Anne. Thank you for a wonderful stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Karan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good - given a warm choc chip cookie - not had that before - strange - was told we had an upgrade - however the room was small - large tv but not here to watch tv - bathroom was very small and no extra or fan so very humid and steamy when showering - So dread to know what the original booked room would have been like ! Air con not working all night although cool when we arrived at 5 pm - very uncomfortable night hot and humid didn’t sleep well at all bed not too great either to be honest - felt like in a boat each time partner turned over due to being uncomfortable with the heat - strange thing is air con literally started to work at 10.40 am just before we checked out at 11am - is this normal practice to save money ??? Does this happen in every room ? Seems strange - staff very friendly and polite - nice breakfast - but again not all about the food - more about a comfortable nights sleep - especially when you have to catch a flight the next day! - was offered a small refund on the cost $50 which was accepted - but personally will not book this hotel again - stayed in another hotel in Cairns two weeks ago which was cheaper - the room was huge - bathroom big with extractor - and had full control over the air con which is a major factor to me .
Stayed 1 night in Feb 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel which needs some sprucing up. Also currently under renovation in their pool area. They have a sister hotel nearby and if you want to swim you can walk or they will pay for an uber.
Stayed 3 nights in Jan 2025

8/10 Good

Adi Elenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Munadir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned, close to all amenities. The rooms were clean but most of the lights didn’t work; though it was fixed later when reported. We checked in very late but the lady in the desk was very nice and accommodating. Over all a very nice experience.
Stayed 4 nights in Jan 2025

2/10 Terrible

Bernard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I am filling a complaint with numerous issues please see in due course the complaint as it is Sunday still tired
Stayed 2 nights in Jan 2025

10/10 Excellent

Umesh

Stayed 4 nights in Jan 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025