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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Desk, laptop workspace, free WiFi, bed sheets
Lounge
Lounge
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
$106
includes taxes & fees
Feb 27 - Feb 28

Explore the area

View in a map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Place, St Edmundsbury Cathedral
    ‪19 min walk‬
  • Place, Theatre Royal
    ‪3 min drive‬
  • Place, The Apex
    ‪4 min drive‬
  • Airport, Cambridge (CBG)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(35 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Dragonfly Hotel Bury St Edmunds

3-star Bury St Edmunds hotel close to St Edmundsbury Cathedral
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a picnic area are onsite.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a garden and a picnic area. Onsite self parking is complimentary.

Dragonfly Hotel Bury St Edmunds is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 1001 reviews
Rating 8 - Good. 395 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff and very good food
Stayed 2 nights in Oct 2025

8/10 Good

lee

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adelesio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Darina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money grabbers, do not stay

Arrived around 3pm, asked if room was ready, the receptionist said yes but it will be £10 extra for early check in, how rude, so we had to wait in the car park for a hour to get our key, will never stay hear again. We couldn’t even go in the bar and wait as there was a private funeral in there
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adelesio

Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay At Dragonfly, Bury St Edmunds!

Very good value for money; friendly, helpful staff, and within walking distance of Bury St Edmunds.
Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

amanda

Traveled with partner
Good location
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No drawers in room , no where to hang anything in bathroom. No mirror do do my hair.
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Stayed 1 night in Sep 2025

10/10 Excellent

nikky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Relaxing staff were helpful polite friendly nice quite area
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good communication with staff
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

2/10 Terrible

Abbey

Stayed 1 night in Aug 2025

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect short stay space

Really friendly staff. Lovely sunroom to sit in near reception. Comfortable room with a modern and very clean bathroom. Helpful touch of a much needed fan in the room. Quiet in the room despite not being far from the main road. Helpful that Sainsbury’s is only a five minute walk away, but don’t forget to log your car on the iPads in reception before popping to the shop.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times when working in the area. Breakfast is good and the seating area vast. All staff are nice.
Stayed 1 night in Jul 2025