Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and ATM/banking services.
Smart Suites on the Hill offers 70 air-conditioned accommodations with coffee/tea makers. Kitchenettes offer refrigerators and dishwashers. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Smart Suites on the Hill features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Wireless Internet access is complimentary. This South Burlington hotel also offers an ATM and an elevator. Complimentary self parking is available on site.
Smart Suites on the Hill is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
In-room kitchenette
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Elevator (42 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible van parking
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
37-inch flat-screen TV
Food and drink
Coffee/tea maker
Dishwasher
Kitchenette
Refrigerator
More
Air conditioning
Desk
Heating
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 35 per pet, per day (maximum USD 150 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smart Suites on the Hill Hotel
Smart Suites on the Hill South Burlington
Smart Suites on the Hill Hotel South Burlington
Reviews
Smart Suites on the Hill Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room smelled musty/funky. I'm the morning, there was cockroach in the bathroom. I had to empty all of my bags to make sure no cockroaches were in them. Yuck.
The common areas were dirty with carpet coming off of the ground. I knew I had made a bad decision when I pulled into the parking lot and could see tires stored on a balcony. The smells in the hallways and common area were bad. Staff were helpful and room was relatively clean.
Before booking this trip, I noticed a lot of reviews that mentioned lack of cleanliness, or coming off as old-fashioned. I don’t think either are true. Only issue was construction cutting off the shortest route to the building, but I had a great time. Thanks guys! :)
Alex
Stayed 1 night in Jun 2025
2/10 Terrible
Christiana
Jul 17, 2025
Confusing directions
I never got to check into my room because when I arrived there at what I thought was before the office closing time there was a sign on the door saying that the office had already closed for the night. It gave confusing directions about going down the parking lot to talk to the attendant if I a key or for registration. The parking lot was huge with many buildings and the nearby one I tried seem to have no relation to the hotel and be some kind of residential place. I never got to check in so I don't know how the rooms really were.
The staff were very nice; they were great. We had room 251 - DO NOT ACCEPT THIS ROOM. The suite must have been lived in prior to our stay - it was clean, including freshly steam cleaned carpets and couch - the couch and cushions were still wet. The stench in the room was absolutely DISGUSTING. Clearly someone had been a heavy smoker and had a bad dog odor in the room. We asked for another room but were told it was sold out. The smell was so bad that we slept with the windows and sliding porch door wide open. I can’t believe this room was rented out to people. People clearly live at the hotel; this was not an issue, but be ready for this environment. The hallways and elevator are run down, carpeting is pulled and easy to trip on, there is a moldy-smoky stench throughout. If you can afford another place, I would recommend looking elsewhere. I would never go back here. The only redeeming quality about the place the staff.
This is not just a hotel. The balconies are a clear sign that many people live there full time (one even had a stack of old tires on it). The hallway from the front office to the elevator had the dirtiest carpet I’ve ever seen that was all bunched in places. The rickety old elevator felt like it might not make it to the second floor. Our room seemed clean but was very dated/worn. Overall, it was not a place I was comfortable staying at, especially with my young daughter with me, so we went back down and checked right back out. The front desk person did not seem surprised, so this was clearly not the first time that had happened.
Staff was friendly. Hotel is run down, looks abandoned. Found 1 roach in our room.
Paula
Stayed 1 night in Jun 2025
10/10 Excellent
Catherine J
Jun 26, 2025
Catherine J
Stayed 2 nights in Jun 2025
8/10 Good
Jonathan, Atlanta
Traveled with partner
Jun 22, 2025
Disliked: Cleanliness
The room was very nice. It was well designed, well furnished and well stocked.
The bed was comfortable and nice linens.
The public areas such as stairwells and hallways were dirty and needed daily cleaning.
Excellent customer service. Administration is top notch. Considerate, friendly, helpful and knowledgeable. The room was great, but having caring people managing the property makes all the difference. Great people. And great people make life great.
The worst place to stay! There was mud all over the kitchen area. We had to use a garbage can to fill up the toilet to be able to flush it. There was a smoke detector that beeped all night and the bed was hard as a rock. Plus no clean linens for the pull out bed, the lady at the desk was great though and found us some sheets that didn't fit but we made it work. We will never stay here again.
Buffy
Stayed 1 night in Jun 2025
10/10 Excellent
Pharah
Traveled with group
Jun 1, 2025
Liked: Cleanliness, staff & service, amenities
Its a calme place to stay. The services is good.
Pharah
Stayed 5 nights in May 2025
4/10 Poor
James
May 29, 2025
James
Stayed 8 nights in May 2025
4/10 Poor
Marsha
May 28, 2025
Disliked: Amenities
there appeared to be some longer staying residents.