4/10 Poor
Abby
Traveled with group
Sep 13, 2025
Liked: Cleanliness
Disliked: Staff & service
Facility itself was fine, but our room’s AC didn’t work and the room was very hot. We immediately notified someone who completely dismissed us. We waited over an hour until someone finally came up due to it getting hotter and they admitted the AC was broken and we had to transfer rooms. We were in a time crunch to get ready to go out for my friend’s birthday and didn’t end up having enough time to fully get ready and missed one of the events due to not being able to use the first room. The tech that came to our room was very helpful and the only person who seemed to actually care about the issue. He even got new cards for us and made sure the new room was cool upon arrival. Thank you Mr. Technician!
Abby
Stayed 1 night in Sep 2025




















