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Burkeville Vacation Packages

Most of the staff we met were very pleasant, but the checkin person was unhelpful. I was unhappy that the hefty “resort fee” had been hidden in fine print, adding significantly to the cost of the room. When I asked why we were being charged such a fee, the check-in clerk’s reply was “we charge everyone” — not a helpful answer. This encounter left a bad impression on me, and while I like to support Colonial Williamsburg, I won’t stay in one of their hotels again. I also think Expedia should alert customers to such hidden charges before reservations are made.

We had a great experience! The hotel was lovely, and everything was smooth and comfortable. We really enjoyed our stay and would happily recommend it!

Rooms are big, but not clean enough. Bathroom is not updated and looks deteriorated. Valet parking service is very slow. Location is good.

I like the aesthetic feel, beautiful furnishing and very modern look. The area was perfect to explore Richmond for a night or two, the beds were comfortable. The Shower was clogged and nearly overflowed. There was no soap in the shower and the bottle was empty. Those two things were disappointing because after 12 hours of traveling a nice long shower could have made my evening quite relaxing. I informed the gentleman at the front desk but he had no opinion to the issue. It was as if he did not acknowledge my experience