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The hotel needs investment- hairdryer in the room was broken. Lots of TV stations not working. Very old fashioned decor. The hotel really needs investment

The hotel is located not too far from the main train station making it a pleasant walk. There are lots of cafes and restaurants nearby as well as a nice patio on their on-site Green resto. The staff were so very helpful; they were able to lend ma a wire to charge my iphone overnight as mine was not working. Also forgot my e-reader in the room which they held for me up to 6 days when I was able to pick it up! Truly outstanding service!

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

It was perfect

Very well maintained! Excellent staff!

The guy at reception was great - helped us check in early and upgrade our room at no cost. The building and room themselves are clean, but extremely dated. I would equate it to a cheap motel in America. Hotel is located in a good spot of Cologne that is very walkable. Unfortunately we did end up switching hotels within a few hours of checking in because there is no AC. The hotel cannot control the heat wave that came through Europe, but man it was so incredibly unbearable to even stand in the building, let alone sleep. Cancellation policy is no refund at all even if you are cancelling additional nights in advance unfortunately. No parking available at all like the listing says. There is a parking garage close to the cathedral that worked out well for us. About 24 euro for 24 hour parking. They do not provide any toiletries like most hotels. No shampoo or body soap (and of course no conditioner since it’s not a thing in Europe).