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Get an overview of this hotel
4-star Burg hotel with restaurant

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Laundry facilities
Smoke-free property

Location

Situated on a river, this spa hotel is within a 10-minute walk of Burg im Spreewald - Tourist Information Office and Kirche Burg (Spreewald). Heimatstube Burg (Spreewald) and Bismarck Tower are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and laundry facilities.

Room Amenities

All 38 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find minibars, room service, and rainfall showerheads.

Languages Spoken

  • English

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Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence)

Ringchaussee 154, Burg (Spreewald), 03096

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

Guest accommodation is not sealed after cleaning

Cashless transactions are not available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Number of children who can stay free - 2

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 18 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Hotel Names

  • Originals Kur und Wellnesshaus Spreebalance ex Relais Silence
  • Hotel The Originals Kur und Wellnesshaus Spreebalance
  • Originals Kur und Wellnesshaus Spreebalance ex Relais Silence
  • Hotel The Originals Kur und Wellnesshaus Spreebalance
  • Hotel The Originals Kur und Wellnesshaus Spreebalance

Hotel Amenities

Renovations + Closures

This property is closed from December 1 2020 to May 2 2021 (dates subject to change).

The property is closed between March 8 and April 18.

Property Features

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance.

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) is a smoke-free property.

  • Bar/lounge
  • Newspapers in lobby (surcharge)
  • Elevator
  • Full-service spa
  • Front desk (limited hours)
  • Restaurant
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 38
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Kur und Wellnesshaus Spreebalance, The Originals Relais (Relais du Silence) offers 38 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Bathtub or shower
  • Free long-distance calls
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Limited onsite parking , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Konrads - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Sauna in spa
  • Aromatherapy treatments
  • Steam room in spa
  • Massages

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