Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Free self parking
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Pool
$181
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪5 min drive‬
  • Walden Galleria Mall
    ‪5 min drive‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(93 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1053 reviews
Rating 8 - Good. 199 out of 1053 reviews
Rating 6 - Okay. 65 out of 1053 reviews
Rating 4 - Poor. 30 out of 1053 reviews
Rating 2 - Terrible. 32 out of 1053 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip for my daughter's MBA graduation.

The hotel is located close to my daughter's university and customer service was great. Clean areas and the morning breakfast was good. I will definitively stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well-maintained, creating a very comfortable environment. Everything was organized, and the space felt fresh and welcoming. Breakfast was OK
Stayed 1 night in May 2025

10/10 Excellent

chrysi

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful and our room was clean and comfortable!
Stayed 1 night in May 2025

4/10 Poor

Alfred

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The housekeeping was horrible. Our first night we didn't get out room cleaned. The second night we only received 1 towel and 1 rag. I spoke to a guy at the counter and he assured me we would get towels and rags the next day. The next day we received 0 towels and 0 rags. If you stay there don't stary on the 2nd floor. The breakfast was excellent and there was 1 woman at the front desk was helpful
Stayed 4 nights in May 2025

10/10 Excellent

Elena, new hartford

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 1 night in May 2025

10/10 Excellent

Brett, Syosset

Stayed 2 nights in May 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Amenities, property conditions & facilities
Staffs are very friendly, very convenient in and out from facility.
Stayed 2 nights in May 2025

10/10 Excellent

Annamma

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Jaideep

Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
24/7 check-in with a person; right off Highway; breakfast is well-organized. Rooms clean and spacious.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Cheruvateth Vivek, Weehawken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great standards. Please keep to this level.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eyoung, marlborough

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Traveled with group
I returned here because I had stayed here a year ago and was very impressed. This time around everything was underwhelming
Stayed 2 nights in May 2025

10/10 Excellent

Karla, Whittier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasanoble price
Stayed 3 nights in Apr 2025

4/10 Poor

Gary

Traveled with family
Staff yes'd me when I told them my room wasnt cleaned for my 2nd night and did not restock shampoo in shower
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Laurie

Stayed 1 night in Apr 2025

10/10 Excellent

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was quiet, and close to amenities. Staff is friendly, however, on Saturday at 8:30pm I ordered a Cesar Salad at their hotel restaurant, and at 9pm the front desk staff come to tell me they cannot make it b/c they run out of lettuce. So I cancelled my Salad order, and did not eat anything that evening.
Stayed 2 nights in Apr 2025

4/10 Poor

Marissa

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator seems sketchy during operation. 😬
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything in one place for dining and relaxing.
Stayed 2 nights in Apr 2025