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Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Free daily self-serve breakfast
Fitness facility
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$119
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2400 Niagara Falls Boulevard, Tonawanda, NY, 14150
  • Place, Boulevard Place
    ‪4 min drive‬
  • Place, University At Buffalo - North Campus
    ‪4 min drive‬
  • Place, University at Buffalo - South Campus
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Room amenity

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Tonawanda hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers 83 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel

Reviews

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 381 out of 619 reviews
Rating 8 - Good. 131 out of 619 reviews
Rating 6 - Okay. 59 out of 619 reviews
Rating 4 - Poor. 26 out of 619 reviews
Rating 2 - Terrible. 22 out of 619 reviews

Reviews

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in! Staff was very friendly. Location was close enough to leisure to make multiple itinerary stops.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable for 5.

We had just a one night stay here, but found it comfortable and quiet. 5 of us stayed in a room with a sofa bed and had plenty of room. Staff is kind and responsive, from front desk to breakfast attendants to housekeepers. The beds and pillows are comfortable, everything works and is clean enough. Breakfast was great! Thanks Holiday Inn Express Tonawanda, you were a great option to stay for our Niagara trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Lakshminarayanan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

karam, cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room in this hotel while we were traveling to NY, we spent a night there to relax after long day driving! The hotel is covert clean , friendly staff, breakfast was very good ! Self parking and has a nice pool to swim ! Very good hotel !
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was conveniently located. It was clean and the staff was extremely friendly and polite.
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly

Traveled with family
The staff was very friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful if we had questions about anything!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness
Breakfast was just fine…hot and well kept with good choices!
Stayed 3 nights in Jul 2025

2/10 Terrible

Mahmoud

Disliked: Cleanliness, property conditions & facilities
Not clean and the A/C make very high noise
Stayed 2 nights in Jun 2025

10/10 Excellent

Janani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay. The room was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jeffrey, Boardman

Stayed 1 night in Jun 2025

10/10 Excellent

Susan, Snyder

Stayed 3 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was very spacious and bed comfortable. Loved the chaise lounge.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Stayed 5 nights in Jun 2025

6/10 Okay

Michael

Traveled with family and small children
Disliked: Property conditions & facilities
This hotel had friendly staff, but the room we booked was lacking. We booked a king suite. The bathroom was horribly laid out and the toilet did not flush well. They must have know they had plumbing issues because the toilet paper disintegrated upon use. The bed was soft and comfortable but had a smell. The room has one tiny trashcan and the bathroom door opened into the toilet. Only one sink, so if someone needed to wash their hands while another person was in the bathroom the door opened into their face. I don’t think I have stayed at a more poorly designed hotel room. All the wall plugs around the bed were broken, so it was hard to charge phones and use a cpap machine. The traffic outside was loud and could be heard from inside the room. Overall, I would not stay at this hotel again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, property conditions & facilities
My kiddos, partner and I had a job to do in Buffalo. We stayed in Tonawanda and our stay was amazing! We enjoyed the pool, even though the heater was having a hard time. My kids want to live here.
Stayed 1 night in Jun 2025

10/10 Excellent

Bejoy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. nice breakfast, good people
Stayed 1 night in Jun 2025

10/10 Excellent

Elton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ETSEMOKHAI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility was clean
Stayed 1 night in May 2025

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service, room comfort
It was an okay stay, the room didn’t look like it was fully cleaned well. We had a super noisy upstairs neighbor jumping around jumping off of things and pounding around after “quiet time” and they stopped for a little bit and did it again. Made it very hard to fall asleep. I’ve stayed at a holiday in before at a different location and had no problems. So this wasn’t the best experience
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Holiday Inn Express in Tonawanda, NY was perfect.The King size room had plenty of room, a nice sized bathroom with a walk-in shower and the kitchenette area had a microwave, a Keurig coffee maker and a larger than normal fridge. Like I said, perfect!
Stayed 2 nights in Jun 2025