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Hampton Inn Buffalo-Airport / Galleria Mall

2.5 star property

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Photo gallery for Hampton Inn Buffalo-Airport / Galleria Mall

Exterior
Exterior
Indoor pool
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$115
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
1745 Walden Ave, Buffalo, NY, 14225
  • Place, Walden Galleria Mall
    ‪13 min walk‬
  • Place, Pole Position Raceway
    ‪15 min walk‬
  • Place, Holiday Twin Rinks
    ‪4 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe, One King Bed, Pullout couch, Non-Smoking

Deluxe, One King Bed, Pullout couch, Non-Smoking | Living area | 50-inch flat-screen TV with cable channels, TV

Deluxe, One King Bed, Pullout couch, Non-Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non-Smoking, Roll-In Shower

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non-Smoking, Roll-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 4

King Room - Disability Access Roll in Shower/Non-Smoking

  • Sleeps 3

1 King Mobility/Hearing Accessible with Tub-Non-Smoking

  • Sleeps 3

Guest Room With 2 Queen Beds And Fridge-Non Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 3

View all photos for Standard 1 King, Non-Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard 1 King, Non-Smoking

8.6 out of 10
Excellent
(67 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,228 reviews
Holiday Inn Express Cheektowaga North East by IHG

About this property

Hampton Inn Buffalo-Airport / Galleria Mall

Buffalo hotel close to Walden Galleria Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Hampton Inn Buffalo-Airport / Galleria Mall offers 132 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Buffalo-Airport / Galleria Mall features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. An area shuttle within 1.5 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Hampton Inn Buffalo-Airport / Galleria Mall is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 1.5 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 1995
  • Renovated guestrooms - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buffalo Airport Hampton Inn
Hampton Inn Buffalo Airport
Hampton Inn Buffalo Airport Galleria
Hampton Inn Galleria Hotel Buffalo Airport
Hampton Inn Buffalo Airport Hotel Cheektowaga
Hampton Inn Buffalo-Airport Galleria Mall Hotel Cheektowaga
Hampton Inn Buffalo-Airport Galleria Mall Hotel
Hampton Inn Buffalo-Airport Galleria Mall Cheektowaga
Hampton Inn Buffalo-Airport Galleria Mall
Hampton Buffalo Galleria Mall
Hampton Inn Buffalo-Airport / Galleria Mall Hotel
Hampton Inn Buffalo-Airport / Galleria Mall Buffalo
Hampton Inn Buffalo-Airport / Galleria Mall Hotel Buffalo

Hampton Inn Buffalo-Airport / Galleria Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Comfortable Stay but Noisy Mornings I recently stayed at the Hampton and overall had a good experience. The room was clean, comfortable, and had everything I needed for a long weekend stay. I appreciated the hot breakfast each morning—it was fresh and well-stocked—and the workout area was impressive, especially having a Peloton available for guests. However, I wasn’t a fan of the room layout. The bathroom door opened directly in front of one of the beds rather than being tucked away, which made it feel less private when sharing the room. My biggest issue was the noise in the mornings. Our room was directly across from the cleaners’ area, and every day between 8:00 and 8:30 a.m. we were woken up by loud talking and activity in the hallway. On the last morning, housekeeping even knocked at 8:30 asking when we’d be checking out, which felt rushed and forced me to get out of bed to answer. If you’re an early riser, this might not bother you, but for anyone hoping to sleep in a bit, I’d recommend requesting a room away from the cleaning station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

N/A
Stayed 1 night in Oct 2025

8/10 Good

Janie M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed. Good night’s sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Tina

Traveled with group
Liked: Amenities, property conditions & facilities
On account of the manager (Keyahnah), this review is going to be the opposite of what I was originally going to write. We ended up in an accessible room, which we didn’t know meant that the shower was curbless. After showering, our room was flooded with water not just in the bathroom, but in the hall as well. We asked for another room and after coming up personally to assess the nature of the situation, Manager Keyahnah moved us to another room, though she warned us that it might not have a microwave. She must have seen the look of disappointment on my face because she offered a solution and I was blown away. Nothing beats customer excellence like carrying a microwave to another suite in order to ensure customer satisfaction. She went above and beyond to make us feel comfortable; not every client representative would be willing to do that, manager or not. We were overly impressed by Keyahnah’s commitment to customer excellence. The breakfast was also a pleasant surprise. We have stayed here before and though the breakfast was passable the last time that we stayed here, it was not extraordinary. This time around, they had all the usual items but in addition, there were hash browns that were not just tasty but also not oily, which is a rare find. Jarrett, who is a GM, was also very kind. He advised us on the happenings of the area and as a result, we decided to attend a couple of festivals in the surrounding area. We enjoyed ourselves so much so that we decided to stay anoth
Stayed 1 night in Sep 2025

8/10 Good

Jong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Amarbin

Stayed 1 night in Sep 2025

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room, convenient location
Stayed 1 night in Sep 2025

6/10 Okay

Frank

Traveled with partner
Disliked: Staff & service
Shuttle driver was rude and I did not use the shuttle. I parked to check in and the front entrance was crowded with Uber drivers. I parked in front of the shuttle van with plenty of room and while I was checking in he continued to blow the horn at my wife in the passenger side of the car with no key. He backed up about 5 feet and drove around and parked next to my wife and stared at her then drove away. I would not consider that excellent customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. I love that it is very clean as well.
Stayed 2 nights in Aug 2025

8/10 Good

carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive shortly after 7 PM for check-in and the main door was already locked. During my stay here always seemed to be a little water on the floor by the elevator but I saw no one swimming or any signs of cleaning it up. I appreciate the cleanliness of my room.
Stayed 1 night in Aug 2025

10/10 Excellent

STEFANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new commuting home in Buffalo

Clean, central and great deal with the daily breakfast, gym and friendly 24hr staff. I will def make this my home on my daily commute The kingvbed room had a small ftidge and pantry to keep snacks and great internrt service for under 5$ a day (there is a free connection, too)
Stayed 5 nights in Aug 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
All good except i arrived at midnight totally exhausted! What the! I get to my door as a big dog living next door starts barking. They said they could not move me. It barked loudly 3 times over 5 hrs. It was terrible. Not happy.
Stayed 1 night in Aug 2025

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Frustrated

We had ridiculously loud neighbors screaming and carrying on from10:00pm until after 1:00am. When you reserve here you get an email stating they tolerate NO PARTIES, it would be great if it were enforced. We reached out multiple times to the number we were given upon arrival that was to be utilized with any needs that may arise during our stay, however no one was answering so we had to look up the front desk number to get assistance. Due to booking through a third party vendor, the hotel said they could not credit us anything but they would have if we booked directly. We are very disappointed as we typically have enjoyed staying at this particular chain of hotels. We will not be staying again.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Property conditions & facilities
nothing
Stayed 1 night in Aug 2025

6/10 Okay

Deanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

shaquana

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, easy check-in nice room, except for I found black hairs on my sheets in the bed and on the bathroom floor and the bathroom floor was sticky. I did wipe everything up and the towel was black when I was done.
Stayed 1 night in Aug 2025