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Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchen | Fridge, coffee/tea maker
Lobby
Free daily on-the-go breakfast
Fitness facility

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
$106
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
601 Dingens St, Buffalo, NY, 14206
  • Place, Walden Galleria Mall
    ‪4 min drive‬
  • Place, KeyBank Center
    ‪5 min drive‬
  • Place, Shea's Performing Arts Center
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Executive King Room - Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Two Room Unit, Sofabed, Kitchenette

  • Sleeps 4

Queen Room - Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Bathroom | Combined shower/tub, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4

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About this property

Best Western Galleria Inn & Suites

Buffalo hotel with private yards
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Galleria Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Galleria Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 179 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vipulkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Very Good
Stayed 1 night in Jul 2025

6/10 Okay

Shahzad

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Amenities
We were assigned a room with several issues: the toilet was not functioning, the closet door wouldn't close, and there was no lock on the bathroom door. I brought these concerns to the reception, where an older lady responded dismissively, saying, "The maintenance guy is gone, and it's not possible to have everything perfect in the room." Fortunately, a helpful and professional Indian staff member arrived and promptly moved us to a different room that was in excellent condition. His assistance was greatly appreciated, especially compared to the reception staff, whose lack of professionalism and customer service skills was evident. Although the property is somewhat old, it is maintained in an acceptable condition.
Stayed 1 night in Jul 2025

8/10 Good

TARLYS

Business traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Ruchita

Stayed 1 night in Jul 2025

4/10 Poor

Charity

Traveled with group
Disliked: Cleanliness, staff & service

No Returns

Our room 252 smelled like Smoke and make us feel sick The other room 240 also Smelled like Smoke and We had No Towels for $660 We should of had the Best
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Traveled with family
…
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

walter

Traveled with family
Liked: Amenities
Toilet ran and self-flushed for three nights. I notified them twice the first day after it started but whatever they did did not fix the problem. Then they were very attentive to the issue. Now It only re-flushed/refilled every hour instead of 10 minutes. The bed in #138 has a massive depression on the right side and needs to be replaced. Showers are powerful. At checkin the front desk lady said I was rude when I asked her twice if the rooms smelled like smoke. Hey, I want to know! Rooms smelt a bit of smoke. I wasn't going to deal with her again so I put up with it. Price was good. Would I stay there again? Only if I was broke.
Stayed 4 nights in Jul 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service
I liked the gym(24hr) and the pool. Place was nice but I didn't care for the surrounding location. Good for the value..I wud stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Bruce

Liked: Staff & service
Dated small room. Doors don’t close without using some force, so loud banging through the nite. Breakfast was the usual fare although not done very well. Area around the motel was pretty depressed.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

6/10 Okay

Lori

Traveled with family
Disliked: Amenities, property conditions & facilities
Disappointing cuz the pool wasn’t open but stayed just the one nite … it’s just okay …. Next day we went to another hotel with a pool and I was very happy!
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Mary

Traveled with family
Disliked: Amenities, property conditions & facilities
we had two rooms, The bathroom electrical in both were substandard. No light cover or working Light over the bathroom sink, The second bedroom had a ceiling light falling our of the shower area, making it unusable. both rooms were TIGHT on space. If we had the time to babysit getting it taking care of we would have made a request at the time, But our time table was spoken for. We booked Best Western as we have been pleased in the past, doubtful I will try again. And we advised friends staying in that area to stay away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities
The property is older so dont expect a more modern hotel, but it was quiet and served its purpose and breakfast is standard. Check in was smooth and the front desk lady was very nice. The only thing was no microwave in the room even though it was advertised as such, although im sure if i said something they would have fixed the issue.
Stayed 1 night in Jul 2025

10/10 Excellent

David, Staten Island

Stayed 2 nights in Jun 2025

8/10 Good

Jerry

Stayed 1 night in Jul 2025

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great for sleep and getting clean - not much else.

Friendly staff, small but clean and quiet rooms. Good sleep and basic, clean bathroom. Breakfast was also basic and uninspired, coffee was not Starbucks and the gym was poor. Very few weights and broken equipment. Also, pool opened too late for an early summer swim.
Stayed 1 night in Jul 2025

4/10 Poor

Lauralyn

Traveled with family
Disliked: Property conditions & facilities
The main light flickered. The bathroom would not turn off. Light did not work. It was loud and door was not secure.
Stayed 1 night in Jun 2025

4/10 Poor

Henry

Stayed 2 nights in Jul 2025

4/10 Poor

Sharon

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stains on hall carpet, room carpet. Stains on bed cover and couch. Toilet had sewer smell. Shower was fantastic. Bathroom tile floor very clean. Staff very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price. Decent hotel. I would stay again
Stayed 2 nights in Jun 2025