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Steigenberger Icon Wiltcher's

5.0 star property

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Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Terrace/patio
Deluxe Room | View from room
Elevator
Sauna, hot tub, steam room, massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Bar
  • Gym
$211
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Avenue Louise 71, Brussels, 1050
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, European Union Parliament Building
    ‪18 min walk‬
  • Place, La Grand Place
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(16 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Duplex)

  • 1023 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(33 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

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About this property

Steigenberger Icon Wiltcher's

5-star hotel in Chatelain
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Steigenberger Icon Wiltcher's offers 267 accommodations with minibars and safes. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Steigenberger Icon Wiltcher's features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 14 meeting rooms and limo/town car service. Event facilities measuring 5942 square feet (552 square meters) include a conference center. This luxury hotel also offers a fitness center, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site, along with a car charging station.

Steigenberger Icon Wiltcher's has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Cafe Wiltcher's - Onsite café.
Loui Restaurant - Onsite restaurant. Open daily.
Loui Cocktail Bar - This cocktail bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free valet parking on site
  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Wiltcher's
  • La Terrasse
  • Loui Cocktail Bar
  • Loui Restaurant

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (5,942 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night
  • Pool fee: EUR 45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 28.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Pool fee: EUR 45 per day
  • Spa fee: EUR 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

National rating

This hotel is rated 5 stars.

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Reviews

Steigenberger Icon Wiltcher's Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 643 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

Reviews

8/10 Good

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

We had a fantastic holiday in Brussels. The hotel was amazing. Fab breakfast and the staff at breakfast so welcoming, friendly and attentive. Fab room, with walk in wardrobe and fabulous bathroom. Highly recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2025

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Highly recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

sohee

Traveled with family
Disliked: Cleanliness

Great location but old building

Hotel was OK the location was great. Rooms and bathroom quite old. Coukd carely feel the AC during hot days and when we leave windows open flies will come in. Cleaning service came but they never vacuum the carpets until i had to ask them to do so. Breakfast just mediocre.
Stayed 14 nights in Jun 2025

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old world hotel, exceptional staff and convenient location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, SPARTANBURG

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

jacob

Liked: Staff & service, amenities, property conditions & facilities
Property was nice. There is still construction. Breakfssr buffet was nice Near lots of points of interest The concierge was very helpful and nice. They also gave use of a electric converter for free
Stayed 2 nights in Jun 2025

8/10 Good

Zeinul

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Shado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Gill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very nice stay. Good service and lovely breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Zaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Bilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Brilliant service from the concierge through to the bar staff. Very comfortable rooms and in a nice location.
Stayed 1 night in May 2025

4/10 Poor

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel location was great, hotel is comfortable and accessible. However, when checking in, the receptionist told us we need to wait a little since we got there earlier than expected. We waited long enough before realizing others weren’t waiting and had a room right away. When we asked “how much longer” it seemed that the receptionist forgot about my partner and I, then gave us a room right away. The only friendly staff I give credit are the bell boys, they were exceptional!!! On our last day, before checking out, the experience wasn’t too pleasant. We knew breakfast wasn’t included and we were okay with paying for it since we needed a quick meal, 80€ later, we couldn’t eat anything due to the food being so cold and unattended. No water was provided to us or even water to grab anywhere. The same hostess that charged us for the meal came 5 minutes later to tell us they’re “closing soon”. She could at least have warned us before paying for ice eggs, cold bacon and terrible coffee. I will only recommend this hotel for business purposes, since the staff seem to be more interested than having tourist guests. I don’t recommend any food from the hotel menu either.
Stayed 3 nights in May 2025

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

A wonderful spacious room. Good, central location. Hope to be back
Stayed 2 nights in May 2025

8/10 Good

Alex

Stayed 2 nights in May 2025

2/10 Terrible

Shaaron

Stayed 2 nights in May 2025

8/10 Good

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost excellent, but the ac wasn’t working properly and the room got really hot. The pillows are not comfortable. The room was beautiful, all the installations and the people amazing
Stayed 1 night in May 2025

10/10 Excellent

Waqas

Liked: Staff & service, amenities, property conditions & facilities
Old school historic hotel that has been kept very well, large clean rooms, excellent staff you accommodated my requests, esp the front desk. I will def stay here again and recommend to others. Area is full of shops and retail.
Stayed 2 nights in May 2025

10/10 Excellent

Omid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raj

Stayed 1 night in May 2025