6/10 Okay
Alan
Traveled with partner
Apr 12, 2025
Liked: Amenities, property conditions & facilities
Sorry to say this; the front desk staff was at best indifferent. Arrived approximately 40 min early, she took our credentials- then, your room’s not ready yet. That’s it. Next. I asked what to do with my car-“ park it on the street” What! Then he said no the lot. Not a lot of excess hospitality in play here. Facilities were satisfactory mens bathroom was covered with water as all the kiddos from the pool were running around. Since our last visit this property has turned into Myrtle beach - yikes! Screaming kids in the restaurant and all. The quality of food for dinner was way above average as well as our server (DJ). I know it sounds like I’m cranky but, facing service could use some training on initial impressions and their importance in the circle of customer service. Will we spend another anniversary here…hmmm, doubtful. It’s a rollicking place for young families if you want quiet (relative) and upscale you maybe disappointed.
Alan
Stayed 1 night in Apr 2025