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The Trouville Bournemouth

3.0 star property

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Reception
Front of property
Point of interest
Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
$65
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Place, Bournemouth International Centre
    ‪2 min walk‬
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪47 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Suite

  • Sleeps 2

Single Room

  • Sleeps 1

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room 3

  • Sleeps 3

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Family Room (x 4)

  • Sleeps 2

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About this property

The Trouville Bournemouth

3-star hotel in Bournemouth City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite.
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

In addition to an indoor pool, The Trouville Bournemouth provides a hot tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This Bournemouth hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Onsite parking is available (surcharge).

The Trouville Bournemouth is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Deauville Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 84 out of 403 reviews
Rating 8 - Good. 114 out of 403 reviews
Rating 6 - Okay. 87 out of 403 reviews
Rating 4 - Poor. 58 out of 403 reviews
Rating 2 - Terrible. 60 out of 403 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alison

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is location
Stayed 3 nights in Aug 2025

6/10 Okay

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities

Well placed hotel. poor hygiene, limited parking.

The arrival and check in was quick and efficient. We arrived at our room first floor, room 105. This was at the front of the hotel. Busy main road which didnt affect our stay. The room was looked over by a building across the road that had balconies. There was no blinds or nets, so they could see striaght into room. Currains were available. As we entered the room there was a strong mildew smell. After a look road. I lifted the filter to the shower it hadnt been cleaned for sometime hence the smell. I took photos and told reception. They said we cant sort it until the morning. I asked for a late housekeeping call as we were heading out and as it was a sunday we'dlike a lie in. We agreed an 11.30am call from. Housekeeping. Sunday they arrived banging ag the door at 8.30am, we didnt answer, then again at 9.30am. On our retun to the room later that day the filter still hadnt been cleaned. So again back reception, and showed them the state of it. The reception cleaned it themselves the night before we were leaving. There were crisps and a bottle top under the bed. For parking you are charged £12 per night which you pay on arrival and fill out a form. On our return from a late night out on saturday there as no parking spaces available. We parked our car as it was small outside the front of the hotel, which apparently wasnt for parking. The swimming pool and facilites were dirty, tired and very dated. The manager would not speak with us about the room. Not a £100 pound a night ho
Dirty shower filter that produced an awful smell.
Dirty shower filter
The drainage filthy and smelly
Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Roy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning made it necessary to keep the windows open, and lots of road noise made it hard to sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
0 every things really
Stayed 5 nights in Aug 2025

2/10 Terrible

Kaddour

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean hotel.

Overall the only best part of the hotel is the location. Everything else was terrible.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was informed of the £12 daily parking charge imposed by online booking agents?? If we had phoned and booked direct with hotel parking is free???
Stayed 1 night in Aug 2025

2/10 Terrible

Christine

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property was hideously noisy. People coming and going at 3 in the morning made the whole room shake. One lift was out of order making it difficult to navigate the building. The room was tired and tatty with a crack in the sink, a dirty toilet and a stained carpet.
Stayed 2 nights in Aug 2025

4/10 Poor

Devika

Stayed 1 night in Aug 2025

2/10 Terrible

Doru

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Debra, st albans

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 7 nights in Aug 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Property conditions & facilities

Trouville

On arrival one of the lifts was broken, so lots of people trying to use one lift. Car park was very full. Normal charge is £12 a day for cars. We were on motorbikes and got to park for free😉👍 We had to ask housekeeping to change our bedding as the duvet and sheet were dirty. We didn’t eat there, so can’t comment on the food. The staff were very friendly and helpful. The place definitely needs a facelift, or at least a damn good clean. It was a short walk to the Sea front, so well placed, and reasonable value. I would stay here again. Mainly because I’m tight😂
Stayed 2 nights in Aug 2025

6/10 Okay

Raj

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Gabriella

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Fantastic location, 5 mins away from the beach and restaurants. The staff were nice and helpful. On the other hand, the hotel was very dated, carpet and doors very dirty, the main lift was out of order. No air conditioning in the entire hotel. Our room was compact, the bathroom clean and spacious, the carpet dirty, newish furniture, two fans to cool the room down. The view out of the window was a dirty wall, only 2 feet away, limiting the natural light. Breakfast options were very limited, only cereals, fruits and yogurts available, no decaf tea/coffee. The full English breakfast was good, but small. No gluten free options at all. The chairs were dirty and the room looked untidy. We will not be staying there again.
Stayed 3 nights in Aug 2025

4/10 Poor

Benjamin

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Meldon

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Car park and breakfast Disturbance of floor crackling when people are walking,doors sound,pool was filthy, clean linen was kept in a filthy stores on 1st floor,
Stayed 2 nights in Aug 2025

8/10 Good

Humayu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a family trip to Bournemouth we booked this hotel, and it was absolutely amazing. They gave us refurbished family room which was just perfect. My only comment is for breakfast timing is very short as I’m there to enjoy my time, also the food order for breakfast needs to be organised may be give Breakfast order form to your guests to choose what they want to eat, a lot of mistakes and confusion I have seen during my stay.
Stayed 3 nights in Aug 2025

4/10 Poor

KASHFI

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was okay but TV, fan, lift was out of order. Very old smely carpet. Experience was very bad.
Most of thing was dirty
Remote has no batery, tv has no channels.
Dusty
Fan was too dirty to work
Stayed 2 nights in Aug 2025

8/10 Good

Gail

Stayed 6 nights in Aug 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jiri

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The places is located right next to the beach and close to the Bournemouth Square. Public transport is also nearby. The hotel is extremely dated and is giving a little icky vibe. However, it's not particularly dirty. Staff was kind and helpful. Breakfast was nice, and even had vegetarian sausage option for the English breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Good spot re location. Breakfast a bit slow and bland. Otherwise did what it said on the tin
Stayed 2 nights in Aug 2025

2/10 Terrible

Timothy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, and noisy throughout the night. Returned to room one night to find door had not been closed properly by hotel staff and our bags had been riffled through. Thankfully there was nothing missing (we do always take our valuables with us though) but disturbing nonetheless. We won’t stay here again, and strongly do not recommend to anyone else.
Stayed 3 nights in Aug 2025