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Bournemouth West Cliff Hotel & Spa

Property class: 3

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Photo gallery for Bournemouth West Cliff Hotel & Spa

A sunlit deck with glass walls, a pool, and seating areas.
A staircase with ornate railings and stained glass windows.
A lounge area with patterned seating, a small table, and a potted plant.
A modern lounge area with seating arrangements, including sofas and chairs, and a glass partition with a geometric pattern.
A spacious indoor area with seating arrangements, a bar, and large windows allowing natural light.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Gym
The current price is $76
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪14 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪17 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and a window with curtains.

Standard Double Room

7.8 out of 10
Good
(60 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a bed, two chairs, a small table with water bottles, a coffee maker, and a desk with a laptop.

Family Room

7.6 out of 10
Good
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a chair, and a window with curtains.

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

A hotel room with a large bed, a desk with a lamp, a chair, a small table with bottles, and a window with curtains.

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table, and a mirror.

Superior Quadruple Room

8.4 out of 10
Very good
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two orange chairs, a small table, a TV, and a window with curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a wooden desk, a chair, a bed, a large mirror, and framed pictures on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Bournemouth West Cliff Hotel & Spa

3-star hotel in Bournemouth City Centre
This hotel features 2 indoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, West Cliff Hotel and Spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Bournemouth West Cliff Hotel & Spa features a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2605 square feet (242 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Bournemouth West Cliff Hotel & Spa has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Guests under 18 years old are not allowed in the spa

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 1007 reviews
Rating 8 - Good. 353 out of 1007 reviews
Rating 6 - Okay. 140 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, have stayed here many times on business.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here , and would stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay! Really lovely spa facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times, we enjoy the gin and jazz evening
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel clean, staff friendly and helpful. Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Staff very pleasant and helpful. Excellent location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close to the town centre free street parking just outside. Staff very friendly and the pool was a big bonus.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, family friendly place, kids love the pool and breakfast.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel been here many times on Business
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious room. Very good location.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
A great hotel for families. This is my 2nd stay at the property a definitely not my last!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, everything we needed in our room, breakfast was delicious!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, loved the pool! Gym was pretty sufficient too! Had a relaxing 3 nights, would come again :)
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 2 night stay. Room clean and a comfortable bed. Staff all very helpful. Very good breakfast. Didn’t use the pool or spa.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. Breakfast, pool and spa facilities were very good.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely breakfast, quiet room, comfy bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing we had and amazing room however a fridge in the rooms would be a great addition. The spa was so relaxing and a great addition to our stay great facility’s as well and staff was amazing and so accommodating too would highly recommend and would stay there again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed 1 night and didn't have time to use any of the facilities, I would consider coming back to use the gym or swimming pool if the chance ever arose.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice hotel to stay at
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Pros - communal areas are modern, great staff and can see the hotel being updated slowly. Great breakfast and nice location with car park. Cons - rooms are dated (but they are being updated, I think?) toiletries provided are poor and bathroom was a bit dirty. I asked for no extra bed, however the bed was put up which made the room tight when I put up the travel cot.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, spacious, modern and clean. Staff very friendly and helpfil
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking onsite is chargeable but discounted for guests, spa is changeable but again discounted for guests. A piol and gym is free to use. Our room was great and the staff wete brilliant. Breakfast was very good and great variety. We also ate an evening meal here one night and that too was excellent.
Stayed 2 nights in May 2026